1. Bill's Transmission

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Panama City, FL

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Bill's Transmission

3.9 (7 reviews)
Closed • Closed
Updated 2 months ago

Services - Bill's Transmission

Auto brake repair

Auto engine repair

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5 months ago

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1 year ago

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William H.

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1 year ago

Honest people - they did an excellent job pinpointing the transmission problem, and repairing what was needed.

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William H.

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1 year ago

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4 years ago

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Ask the Community - Bill's Transmission

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A Transmission Repair

A Transmission Repair

(3 reviews)

DO NOT USE THESE CROOKS. TRUST ME!…read more Called Jeff on phone and asked about a possible transmission issue. I told him that Mr. Transmission had the car and was giving me a quote. Jeff said "Oh, they are high". Turns out they were actually cheaper than Jeff at A1 Transmission. Jeff offered a free tow to his shop and called me saying that I had 2 problems. Catalytic converters needed to be replaced. I had already told him that if the total fix was going to be under $3000 that I can do it. He said that the new transmission and the catalytic converter swap would be way more than that. I told him to tow my car back to my house because I can't pay that. He said "Hold on let me talk to my shop forman (Chester)". He called me back and said he can do the catalytic converters, a transmission flush, timing belt change, A/C servo motor in my dash that was making noise. He said he can do all of this for $3200. I called mad hatter to get a quote on all the same work and it came out to $2300. I called Jeff at A1 Transmission and told him how cheap Mad Hatter was and he said he can do it for $2800. So, I let Jeff work on the car. He ordered the catalytic converters and timing belt and put them on. When I got the car back, I noticed that it INTERMITTENTLY had a poor acceleration issue, the same as before. This only happens ever once in a while. I took the car the next day back to the shop and drove with Mark (The super Lexus tech) and I couldn't make the car do it and I had to get to work. Upon leaving work that day when mashing the acceleration the car barely moved. The next day while taking my son to school, I heard a grinding noise, then a whistling/whining noise when the accelerator was pressed. It gradually got louder. I went to make a turn and the steering went out. This was 2 days after I got it back from Jeff at A1 Transmission. He picked up my car and charged me for the tow ($75) this time and put in a new power steering pump. Jeff from A1 transmission said he can get me a used steering pump for $60 to help me out because he charged me for a transmission flush ($169) but didn't perform one. That power steering pump had the steering wheel barely turnable. I told him that this wasn't right and they said that's how it is supposed to be. Utter incompetence. So, they said if I wasn't happy with that stiff, un-usalble steering wheel that I can get a new pump from Oreilly's and pay for it and have it delivered to them. I was told to get my old pump back for a credit from Oreilys. A1 Transmission refused to give me my old pump for a credit with Oreily's because they needed the pulley which makes no sense. Oreilly's didn't want the pulley. I caught A1 in multiple lies. A1 Transmission put on the "Brand New" power steering pump and steering was still extremely stiff and every time you turn the wheel there is an awful humming noise. Chester said that is normal. Did not install pump correctly and it had to be fixed by another mechanic. That same day, I took my car to a master mechanic at Bay Lincoln. He and his colleagues saw gross errors in the work right away. A fuel induction hose was used for the power steering pump. There was a kink in this incorrect power steering hose that was installed causing the stiff steering. When we straightened it out the steering stiffness went right away. The clamps used on power steering hose were all loose and can spin them with your fingers. Wrong bolts where used during the catalytic converter swap. Some bolts have been tightened down too far and stripped them. My wheels were damaged somehow while in their possession. A1 transmission did my brakes but put NO brake fluid in my car. A1 transmission replaced my catalytic converter and left my heat shield off which could have caused my car to catch on fire. (with my 12 year old in the car) These are just the issues that were seen within 20 minutes. Found out that A1 transmission damaged my power steering pump solenoid which was a $500 part. After all this my car is the exact same as it was before I took it to them. Having intermittent power issues. They fixed NOTHING. Jeff at A1 to this day, still refused to give me a detailed receipt and a receipt for the tow, so I can be re-imbursed. I was just cussed out by Jeff on 2:30pm 4-7-16 when asking for my receipt again. Every word that comes out of Jeff's mouth is a lie. Complete crooks and worst business I have ever seen, by far.

This place is no good. They over charge you for work. Supposedly fixed transmission yea right. Got…read morevehicle home & then it wouldn't run had to hire another tow truck but smart enough not to pay them their outrageous amount went somewhere else for the job to be done. (Which vehicle is running like brand new) Lesson well learned do not & will Not recommend a1 transmission.

Bill's Transmission - autorepair - Updated October 2026

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