Ran in very quickly to grab shampoo for my brother-in-law who is coming into town to say goodbye to…read morehis grandma. Cashier insisted on pushing his pro-Trump views while I checked out. Told me not to looks at the newspaper if I didn't want to "throw up" because the Democrats are pushing another liberal agenda. I tried not to respond as he kept going on about how Democrats are "criminalizing people who don't agree with them." Very annoying. I was not in the mood to converse, being very sad about our grandma being moved to hospice. And I certainly was not in the mood to correct him or argue with him. He had a captive audience since I had so sit there and wait to be rung up. And he took advantage to push his whiny conservative rhetoric on me. Will choose CVS next time. It's right across the street.

The pharmacist was very rude on the phone for me asking a question about a prescription for my…read moredaughter. Very unpleasant experience.

Terrible customer service the manger just gives a run around after the sell you a non working gift…read morecard they give you phone numbers that don't even work I would not shop here if I were you I only go there because I can walk there never will I go again and the manger Karen is the most useless customer service service person I have ever dealt with I do not know she got her job title

Brianna and Justin made my experience extremely memorable, I know weird to say that about a…read moreWalgreens but, I had a weird request to print something out and they went out of their way to fulfill my request. The way they treated me made me feel welcomed and cared about, thank you again!!

I wanted to write a review for those Walgreens because it's the best I have ever been too. Customer…read moreservice is friendly and helpful. I use them quite a bit to get photos printed. Last night the printer for posters wasn't working and they actually called to let us know. We have had our flu shots and COVID shots here and have never had to wait more than 15 minutes. We did make an appointment for our COVID shots but just walked in for the flu shots. We had to change our address and they were very helpful. Every time I walk out of this location I am satisfied with service.

I'm new to this area and I'm in the search of a medicine that will treat my cats asthma. I drove…read morearound to three local Walgreens yesterday from 12-2pm to find the medicine and this Walgreens seemed to be my final stop! They told me that they had the medicine and to come back at 4:30 for it. When I come back at 5, they tell me that they do not have the medicine. By the time I've picked up my prescription and taken it back to my local Walgreens, I've missed the prescription order cutoff time for the day. I am now forced to watch my wheezing cat suffer with absolutely no remedy when I could've gotten the prescription a day sooner from another location if they were truthful with their stock. Terribly inconvenient and awful service.

zero! lexi, who claims to be a pharmacist is incompetent. Her people skills are disgraceful…read more Clearly, whom ever hired her and the staff at the Andover Walgreens pharmacy, do not understand the regulatory obligations they are breaching when allowing these people to manage medications. Do not rely on these people to service your medication needs. I wouldn't let lexi refill my water bottle. If the management at this pharmacy had any knowledge of her horrifying service, I'd assume they would fire her immediately. however, when I asked for her managers information she refused to provide it. I feel horrible for other people who've experienced her pathetic service. hopefully the leadership of the company notices and makes a right choice and hires actual medical professionals. in short find a different pharmacy than the Andover MN Walgreens!

3 days without a pharmacist or the ability to get a prescription filled. No answers. No one in the…read morestore knows what is going on. Do better.

I didn't have a Yelp until now. Until I really wanted it to be made known how caring and genuine…read morethe Pharmacists were today. They were so compassionate with the way they spoke. What a great team of people they are. Just wanted to show some love and say thank you!! You guys are awesome, and thank you again for what you do.

If I could give this Walgreens Pharmacy on Coon Rapids Blvd and Crooked Lake zero or negative stars…read morethat would definitely be a better rating. For about a year and a half I have really noticed the customer service of this location is complete garbage. They barely ever have the drive-thru open, saying they are having technical issues, and when I call, I get hung up on constantly. One of the pharmacists, that goes by Neby (Nebyeleul) Reta, was so rude that with a screw up that THEY made and my insurance was trying to resolve he was very pushy and wasn't listening to her on the phone and talking over her and eventually hung up on us both when she was explaining what he did wrong as to what made it such a hassle for me to get my meds. I was completely shocked! Apparently, anyone can be a pharmacist these days! ... I now I have a situation where one of them "helped" add my godson to my account and completely failed, so now I can't ever see any status on his meds...AND FORGET CALLING TO CHECK ANYTHING LIKE MENTIONED ABOVE. I have been going to this pharmacy for over 10 years as it's in my location, but I most likely have to switch elsewhere. Perhaps better management would help take care of this issue because it definitely is an ISSUE!

Josh, the Pharmacist, Cameron, the Pharmacy Tech and Amy, the Cashier were all OUTSTANDING and need…read moreto be recognized for their Exceptional Customer Service! Especially Josh, the Pharmacist who took time to explain my meds and administered a shot without pain!! Thank you SO much!!!

The workers are horrible and unhelpful. the manager in particular is rude and condescending…read more customers ask questions! There was also a worker that was leaving and they were more into asking what his plans were for the evening than helping. I also think Carlos the cashier should not be the last person you see before you exit the store. He is flat and has no social skills. I would not go back because of these individuals.

The worst Walgreens in the chain of stores. They are always understaffed and the waits for…read morescheduled shots and tests is ridiculous.

My little girl was diagnosed with pneumonia and we had antibiotics sent over to this location. I…read morewaited for a little bit and then called up there to make sure that everything was ready before putting my sick little girl in the car to pick it up. I spent over an hour on the phone on hold only to learn that the location is closed. Why would you not have a message like that on your voicemail system.this little girl has pneumonia! And we burn up an entire hour only to learn that your store is closed. I'm calling for a citywide ban on this store. Let's get it closed and shut down for good!

Terrible Manager on duty tonight. Rude, argues right from the beginning put me on hold never came…read moreback then hung up. Trying to find photo order but she had no idea what she was doing or how to find order !! Terrible customer relations Walgreens Rogers should be ashamed to have a manager like her. No Manager skills! Still have no idea where my photos are. I will get to the bottom of this and let Walgreens Corporate know.

Didn't catch her name, but stopped into my local Walgreens and the gal working was super helpful…read moreand friendly. Lots of great deals going too!

This has been our family Walgreens store for close to 20 years. We appreciate how much time you…read moretake to assist our family in times of need. This store has some of the hardest working pharmacists, pharmacy technicians, and staff. Over time, the last couple of years maybe we have watch this store and staff take on closing Walgreens patients. The lines have tripled and the faces change monthly. This is the only 24 hour pharmacy, you are working them so hard, to the point of people leaving. Staff shortages to the point of having to close due to lack of coverage or a pharmacist needed time off. You care for the medication needs, the literal health of your customers, but not your own staff. No one complains to customers or patients, but when you come from the medical field you recognize the burnout. You see the turnover in staffing. Please help this store and hire more staff. If these wonderful people have touched your life, please post. Corporate needs to hear from us. Support the staff, understand the amount of work they take on with every closure. This is a five star pharmacy, if it is falling off the five star is not the employees. Be nice to the staff. No I am not an employee, my Aunt worked her whole career with Walgreens, but passed a long time ago. So this is just a patient standing up. We need this store, we want you to stop closing stores, and take better care of your staff. Thank you.

Honestly, negative stats need to be an option. I realize that this store and many others are…read moreunderstaffed. I'm a nurse, I totally get working with minimal staff. However, waiting a week for a prescription that is "in progress" with no ability to speak to anyone (no one answers the phone), is completely unacceptable. This is not a one off, it's a consistent problem. Sure, I could go in person and wait in line for minimum 30 minutes, but I will just be told the prescription isn't ready yet. I'm literally powerless to get my blood pressure medication that I even more desperately need to deal with this! *As predicted, an hour plus in store and no one is clear on where my prescription is or if it will be filled today.

The pharmacy at this location is the worst! No customer service or communciation. Perscriptions are…read moreNEVER filled on time. Picked up an RX and noticed a few days later it was only partially filled, I clearly had enough time and refills for the full RX, when I called to inquire NO ONE had a clue was this was done. It clearly should have been explained when I picked it up. Do the city a favor and close this pharmacy!

The customer service store was spotless, and the staff were incredibly friendly and helpful, even…read morewhen I was totally clueless about what I was asking for!