Fast, friendly professional service. Sam arrived within minutes of my call and opened a stuck…read moredoor. If was fully repaired the following day and now, not only does the door close smoothly, there are no longer any drafts, which will save on heating and cooling costs. I highly recommed!

It was midnight, and I had just gotten off the phone with Aladdin Lock Smith, which was AWFUL. (See…read moremy review on their yelp) BUT I called this WONDERFUL business. I was greeted by Chuck- who is absolutely amazing. It was midnight and he was incredibly accommodating to my vehicle. It took awhile for him to get into my car but he was prompt with arrival. My vehicle is notoriously difficult, and he was awesome. He also didn't charge me extra for how long it took and he was super funny for how late it was. I am grateful and I highly recommend this business.

Ed came as soon as I called made an appointment and showed up right on time. He was helpful and…read moreeven offed me with a more efficient way to get my keys done. I recommend them strongly. Ed did a wonderful job.

Called all around Billings and he gave me the best price, missed calling again to set up my…read moreappointment. Ed was there the morning I showed and he Cut and Programmed a new key for me in 15 minutes. Very polite and nice guy, was great to work with and all around a stand up guy! I couldn't recommend him and his crew more!

Excellent customer service. Very nice to deal with. Store was clean and had what we needed.read more

Great service and reasonably priced. The technician that came out was very knowledgeable.read more

Came out to get me into my home on a freezing cold night when none of the 24 hour services would…read morereturn my call. Quincy got my lock fixed quickly and got us safely into our home! Caring and professional!! Highly recommend!

Very professional promt and quick service, unlocking my pickup gave Keydon some challenges. But he…read moreused all his tricks of the trade. Thanks again

I called yesterday to ask about getting a new key fob programmed and today I have a working fob!…read more He also helped me get my topper key working. Excellent customer service! Efficient, helpful and friendly!

I had to get a couple keys made for my Lexus. They were better than the original. Really a…read morelocksmith that can do anything. I would highly recommend Rimrock lock and security any day

Tonight I locked my keys in my vehicle, and need access for it tomorrow morning as well as tonight…read more So I called this business, which on google says they are open 24 hours. I was greeted by an incredibly impolite and insulting man. He asked my problem and when i described that I was locked out, basically told me that's my own fault as well as that he didn't understand why I called. Before I could explain or ask what i should do- he hung up on me. I would NOT recommend calling this business and I will never refer anyone to it. I ended up calling their competitor Holmland- and was greeted by the INCREDIBLY HELPFUL CHUCK. He was prompt and well priced as well as incredibly helpful and knowledgable. So to sum it up: NEVER USE ALADDIN. I filed a complaint on 49-2-304 after he used discriminatory speech about how he thought I was a certain race because I locked myself out of my car, as well as more things that I cannot repeat on good conscience. So.. wow (lots of misogynistic comments). Finally he also told me that they are NOT a 24 hour business, however they advertise that they are (see attachment). *I am only giving this Aladdin guy a star because I have too*

We called early on a Sunday night in summer, thinking we had misplaced our house key while going to…read morea neighborhood gathering. Then we found the key. By then the locksmith was on his way. I called and caught up with him a couple miles from our house. I regret inconveniencing him but sincerely appreciate his responsiveness after hours.