Stay Away I went to…read moreDe Young Engine and Mower to purchase a drive belt for my Toro 22" front wheel drive lawn mower. I set the belt on the counter and asked for a replacement for my Toro. "Sir," the guy said, "I can't find you a belt unless you have the model number of the mower we are dealing with. There are all kinds of belts", he said, "and I have no idea which one you need without the model number. I asked him if he couldn't just match up the belt to mine. He said, "No". His attitude suggested I should know better than bother him with such a request. So I left. On my way home I stopped at Home Depot and went to the repair parts for lawnmowers section. Hanging there was a belt labeled, "Drive Belt Front Wheel Drive 22" Toro Lawn Mower". I matched it up with my old one. Perfect. I'll know better than to ever bother with Tom De Young's Engine and Mower again.

I have always received good service and Tom usually has the part I need. On occasion I have had to…read morewait a week for service to be complete. But overall I have been satisfied.

Everything. Probably the only decent people that work. There are other guys in the back. They're…read morepretty decent. But their customer service is terrible because Jim and Donna are terrible for doing customer service they are just awful to deal with. I would go any place but there and they're close by which makes it inconvenient for me to go other places, but I've had enough of them. I'm not ever buying another product from them or having anything fixed by them ever again

Bought a mower here, and the salesman was very good. However, service makes the dealership run…read more Receptionist was very rude over the phone when I called and got snappy with me. Parts guys didn't even know their own machines will be going somewhere else from here on. Being a farm we deal with lots of dealerships four seasons has be one of the worst I've dealt with

I would not recommend bringing any of your small engine items here for repair…read more Firstly, they are some of the most unfriendly individuals I have ever talked with. But that's not as big of a deal as how they actually fix things. I had a rough running chainsaw so I brought it to them. They said they fixed it, I believed them and then didn't use it for a few weeks. Once I tried using it again it ran horribly, I would say almost worse than it was beforehand. I brought it back in figuring they would make good on their repair. No such luck, they charged me again. After a discussion on how they think they could charge me again they said it's been a few weeks and they did some extra service on it. So I paid another 40 bucks for 5 minutes of work. Now should I have tried it in the parking lot, yes I most certainly should have. But I really didn't think a company could mess it up twice. But boy, was I wrong. I get it home, try to use it and it runs just as bad as it did. After calling to complain, I was told they would look at it for free but not fix it for free even though I already paid them twice. I was then told to never go there again and was hung up on. After telling a coworker to never set foot in there he had me bring it to him and had it running great in 10 minutes for free. Stay clear of this place unless you want your equipment to run worse than it does.

Just stopped by to see if they filled empty propane tanks and they do. I knew they used to but was…read moreunsure if they still did.