Saw a truck that looked too good to be true. They agreed to allow me to take it to my mechanic…read more They had nothing to hide. Glad I didn't take their word for it and took it t my mechanic. They said it appeared to have been in an accident and found a rust Joe in the frame big enough to stick your hand in. The kicker was that it has a new inspection sticker on it! Glad I trusted my gut. Sad part is, they were asking top dollar for it!

let me tell you from one salesman to another I was impressed…read more I am a perfectionist and Mike passed the research and checked out as exceptional. I am a Christian and don't compromise. I had a plus that one of my best friends just started there and both of us were checking it out. I have to say thanks Joe Audino and Mike Mansour. You get my business! I believe the Lord answered our prayers. Best value, price, and experience I have had in purchasing a good car he listened and made it great!

Fast and efficient service and reasonable prices.Shaffers. Puts the customer first and works to…read moreachieve that goal

Got my car inspected at Shaffer's today. They were quick and helpful. I will be going back and…read morerecommend to anyone needing car service!

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

I called the shop @ 8am and asked if they had time to look at my truck due to a small radiator…read morefluid leak and the truck not starting right. Matt said absolutely and within an hour of dropping the truck off Matt had called me to tell me what was wrong with the truck. He explained he had to get parts and that it may be the next day before they could get it fixed. The next morning Matt had called me to tell me that the truck was finished. Matt also told me that if I had any issues to give him a call and he would make it right. We take our vehicles to Schultz any time we need our vehicles worked on. They are a no hassle, upfront, honest company!

Schultz has very superior customer service. Was in town for a family reunion and it was a spare of…read morethe moment situation. They had one mechanic and ask me to come back in 45 minutes and they took great care of me. I had an electrical failure with my headlight they fixed fast and very reasonable with the price. I recommend Schultz because of the customer service. Please continue your superior customer service as it was much appreciated! Great job!

Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

This place is AWESOME. I had an oil change scheduled at Prys, and after I picked up my car I…read morenoticed a noise. I called at 4:15 and they answered, stayed two hours past close, and replaced my brake caliper. This issue had nothing to do with them just weird timing, but Gus, "Timmy", and the headmaster of the operation fixed it and only charged me for the part. I will definitely be going back.THANKS PRYS.

Demanded $2000 to get my car off his lot, they towed my car 3 miles and dragged it by the front…read moretires in park and only stored my car for 2 days. 3 miles, 2 days, $2000 + damaged car. Scammer !!!

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

I purchased a Subaru in 2018, with a full warranty that included oil changes from a dealer that I…read moremoved away from. It was too great a distance to travel for oil changes. I had visited other locations as well and never paid a dime for an oil change. Today, my Forrester was taken in for an oil change by my partner, and they said that they could not use my warranty because it "didn't include oil changes". I provided my warranty information (even though it's associated with my account and has always been) and they were prepared to process the oil change and charge me money, something that I am not required to pay under my warranty. I guess someone didn't want to do their due diligence and follow up with the other retailer or just didn't know how to do their job. Guess that's the unfortunate state of the workforce these days. It's unfortunate that this is the closest retailer to me, I'll now have to travel twice as far to the original retailer to get the service in the warranty I've purchased. Avoid.

I purchased a used Honda Accord from Chris P. and he mad the whole process smooth, no pressure, and…read moreas easy on me as possible. I stopped in one day and was interested in buying a car I had seen online, I had sent in documents for Pre-approval, Chris has already worked with Sheree in financing to get everything ready before I arrived, and we went for a drive, I liked it and we got to working on paperwork. Sheree made the paperwork a breeze and was extremely helpful. Later, on my way home I had an issue with the car, thankfully it has a warranty and I purchased an Extended Warranty, needless to say, Chris and Andrew worked lightning fast to get me assistance, get the car back to the shop and had it ready to go the next day. Overall, I would highly recommend if you're in the market, shopping Ben Bissett in Mercer, they were very professional, helpful, and courteous.

En route to IN from NY, most of the dashboard lights in my Subaru all lit up at once. Getting off…read moreRte 80 at the first exit I came to, I looked for the first true service station I could find. That was Ben Bissett Chevrolet. Although I was clearly driving a foreign car and completely not a potential customer, Ben himself spent at least 30 min with us, doing the best he could to diagnose and resolve our emergency. He got the dashboard to calm back down again and he correctly recommended the service we would need to have done. And he wouldn't take any payment for his time and assistance. We feel very lucky to have found him. He was incredibly helpful and kind (and correct!) If you need a truck, give Ben Bissett a try!!