Overall this is a great bike shop on the south shore. Very fair prices and the owner is really…read morenice. I dropped my bike for a summer tune up and there was a bit of a wait so it took a week but it's riding better than ever and it was a really fair price for the work! Would recommend here for bike Maintnence and looks like it could be a good spot to buy a new or used bike as well.

They went through bikes With my wife and I for at least 1 hr. Very nice people! Did not feel rushed…read moreor pushed into a sale! Prices seemed fair.we will be back..

Norm is the best! Quality and friendly bike repairs at a very reasonable price…read more Norm recently serviced and repaired the hydraulic brake lines on my son's Trek bike. Thanks Norm!!

I can't for the life of me figure out how this place hasn't been reviewed yet. I would not take my…read morebike anywhere else! This is a small business owner who is an expert at repairing bikes. I bought my bike here and brought it back to get a new seat a few weeks ago. I dropped it off expecting to pick it up in a day or two and he called me back in an hour and a half!! He put a new seat on, tuned up my breaks and fixed a problem I had with my gears all for 40 bucks! Unbelievable! He even went outside with me to see me test ride my bike so the seat was the perfect height. Parking lot is kind of small but I've never had a problem. I'm getting a new bike soon cause I've had mine around 10 years and I ride a lot. This is the only place I'll go! Like I said, he's a small business owner and wants to make you happy. If he doesn't have what your looking for he'll try to order it for you. It's so great to go in and talk to someone who has so much knowledge and love for bikes cause he's been doing it his whole life. 5 Stars!!

i should have written this years ago. Jim & Beth at the cycle lodge are the best - so helpful,…read moreknowledgeable, friendly, encouraging. Over the years, countless times on a ride i have stopped by with a flat or some other problem and they take care of me immediately. I get all my cycling supplies there, and off season Jim does amazing tune-ups for my bikes - they are like new when i get on them, and the price is always fair. I have had a professional bike fitting with Beth and it made a world of difference. Why would anyone ever go anywhere else? Phil

I purchased a new road bike this fall from Cycle Lodge this past fall. It replaced a 20+ year old…read more10 speed. Bikes have changed a lot over the past decades so Beth was invaluable in explaining the new categories and matching me to just what I needed. Beth and Jimmy made sure the bike was perfectly adjusted to my size and shape so it is as comfortable to ride as possible. I love the bike and I feel good knowing that they will continue to support me if I have questions or need expert repair. They are both bike enthusiasts able to benefit experts as well as guide casual bikers like myself. I can't say enough good things about their shop or my experience there.

Came in today to buy new ski boots. Worked with Emily and she was amazing! Very knowledgeable and…read morepatient with me. Even after not buying new boots she still made me feel comfortable. Worth the hour drive to come here. Thank you for making my day!!

HORRIBLE CUSTOMER SERVICE!!! I bought skis on line that they…read morehad plenty of stock. The skis were supposed to be ready for pick up in 4 hours. Two days late, no email. I called and manager said the order is being processed and wait for an email. Two weeks later, no email. I called and the same manager said the same thing. Finally when I got upset and demanded a call back. She called back later to say they don't have my skis. She then offered me different skis for much more $$$. Is this legal??? Each time I called, I got the feeling that the manager thought she was smarter than me and my problem.

Great service, reasonable prices, friendly staff. Took my old bike there to be tuned up. Quick…read moreservice and now bike rides smooth.

Absolute best bike shop. They do repairs too in very little time. Best customer service I've…read moreexperienced in a long time. Needed my scooter fixed due to a wheel problem. They fixed it in no time for a very very reasonable price. Ordering me a helmet in a Specific color I wanted! I'm in the market for a new bike and will definitely go through them. I promise if you need anything bike or scooter related, go here.you will not be disappointed.

REI is a Co-Op, so join, as it's a win-win for everyone…read more They have a really nice staff; the folks working there are into the outdoors. They like biking, hiking, camping, climbing and etc. they know the lingo, they know their merchandise, and they are always willing to help the customer. Hingham Derby Street Shops... well, parking is plentiful, I do tend to park in the back. Never jammed up back there. If you plan on buying anything, you will want to bring your own bag as the chain is 'bag free'. Prices are very good. Competitive with Amazon.com and better than Cabela's. I used to go to the store in Framingham when I was in metro west, also the store in Reading... I'm not sure if both are still there. Shopping since '96, Co-Op member since '12. No negatives,

Came in before closing about 40 mins and was greeted promptly by staff to see if we needed any help…read moreor info for our shopping! Location is setup nice, 2 floor style like most. They have basically anything you need for outdoors activities. I've usually shopped for hiking gear and camel backs or osprey / rei branded stuff. Also got a pair of hiking boots. I think it's cool REI is a coop brand. Member owned. They have plenty of sales going on, bicycles standard and electronic assisted, survival gear, clothing from all sorts of brands, boots and hiking gear, camping gear, lanterns, knives, paddles, water shoes, and also have deals on traded in gear. Nice experience. Love walking around and looking at stuff i probably don't need but it's a cool tool or utility purposed item.

I Tried another bike shop but they couldn't take my 7speed MLE-E-Bike…read moreI found providence bicycle in the computer and called them . They said' Sure bring it in. I was so impressed with the way they listened to my problems and solved each one. i am now going to make them MY go to bike shop. They are great to work with. Smart and intelligent and they get the job done . I am now up and riding my bike again because of them . try them you to will be as pleased as I am. Mary L. ROBERTS

This guys are great. I've been there twice. They took care of me with professionalism and courtesy…read more Love it! I highly recommend Providence bicycle.

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

I'll start off with the good: they were very nice *before* we rented the bikes. We had a…read moremiscommunication and headed up to Ipswich on Memorial Day, but they turned out to be closed (only the Boston location was open). Because of the misunderstanding they offered us a 50% discount for the future, which we were excited to use. We planned another trip up and when I called, Steve advised me to book the reservation and he'd apply the discount afterwards. We rented 2 e-bikes for $200, and had a nice day riding around the north shore. At the time we picked them up, Steve mentioned that he owed us the discount. We dropped them off at the end of the day and everything seemed good. Unfortunately it was never applied I've heard zilch from Steve since then. I've emailed multiple times about it and gotten no response. At this point it's been a month. Presumably since we've paid he just doesn't care? In the end, we had been willing to pay full price the first time around, but it's really disappointing to get a bait-and-switch like this.

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

There were very few workers. They gave us a broken bike that stopped working when we were a city…read moreover from the shop. The workers were rude and would not give us any assistance with the broken bike; they give no maps or directions so we got lost on some back road for cars. Would not recommend for anyone. And they only gave us half our refund. 0/5 stars for sure; take your business elsewhere.