If I could give them 10 stars i would, I have bought two Velotric D2 bikes for myself and wife with…read morein the last 30 days, dealing with Chris at the Pensacola Location, I had a couple of issues with my bike, Chris went out of his way to take care of us, he had me a New Bike shipped in two days, unreal customer service, you owe it to yourself to go see Chris at the Pensacola Location. Larry and Sandy Milton FL.

I have been using Bikes Plus for many years. Always good, helpful and professional!…read moreI have bought new bikes and serviced older ones. And kept them in great shape over the years.

Bike shops can be intimidating for new riders - but they've been very helpful the times I've been…read morein helping me get what I need, explaining things, and answering my dumb questions

We were out of town customers ( staying an hour away) and needed someone to take a look at the…read morefront disc brake rubbing, a shifting issue and a new tire. We walked out with a new tire in a box as they would not be able to do it until the next day. That'd mean another round trip back. They didn't even look at the bike, didn't rotate the crank or look at the brake. But recommended a tune up and wheel trueing. There was no " walk in service". There was no scheduling an appointment for another day either with out leaving the bike for several days. This is what a LBS shouldn't be. IMO We've had bike shops in various locations across the country bend over backwards : from delivering a new wheel to us, replacing a spoke on the spot, diagnosing and updating a software issue along with dozens of other minor and major problems our group has had over the years. More consideration needed to be aimed towards vacationing folks. Not recommended.

Shop owner was very nice as we had a bad tire on our e-bike at the beginning of our vacation. He…read morewas able to get our tire fixed the same day (thankfully he had a replacement tire in stock.

Fantastic bike shop! I brought my son's e-bike in for repair and they were friendly, fast,…read moreaffordable and do excellent work! I highly recommend this business for any bike sales or service!

Terry and the crew took awesome care of me. Rented a nice Yolu beach cruiser for the week. Rode…read morethe darn thing all over gulf shores and Dauphin island. Highly recommended ! Great folks to do business.

The owners were absolutely sweet and kind! They were patient and waited until we felt comfortable…read morebefore we went on our own. My only suggestion is consider 3 wheel scooters for those with disabilities will help with balance and shorter persons. Other than that, highly recommend this inexpensive fun activity!

Amazing bike shop! Brought my grandson in for some help on fixing his bike as well as a new…read morekickstand. They basically gave him a full tune up and showed him some pointers on maintaining his bike. We will make this the ONLY bike shop the grandkids bring their bike needs too.

I was able to pick up a new replacement bike tube for my cruiser here no problem, in stock!…read more This shop has lots of cool bikes & trikes with lots of styles & colors to choose from. A-plus. Service was quick, professional & super friendly. A-plus. Thanks for gettin me back on my bike path within an hour. Awesomeness. Highly recommend. Queen of Pirate'cola approved!

Stopped in for a quick flat repair on my carbon road bike wheel while we were down on vacation…read more David stopped on the spot and fixed it for me. Quick, easy, friendly. Thanks David!

Last month we rented a golf cart here for one day. We had booked it in advance and before we booked…read moreit I had a few questions and when I called I got all the answers I wanted so that was a good start. Booking the cart online was also very easy and their cancellation policy is very generous. The cart was ready for us when we came walking over from the hotel next door. It was in good shape ,it was clean and the tank was half full. Everything was explained to us and we were good to go. Everything worked out fine ....we can only recommend this business.

Great place to rent a golf cart....use Scooter Hut every time we stay at the beach!! Service is…read moretop notch!! Will always recommend this business.

This shop had 2 employees but no mechanics at 1 pm in the afternoon on a Friday…read more It was a big fat yawn. No one was overly concerned about helping us with what we needed to happen. They pointed us to another bike shop in the area. Not recommended.

BIGGEST JERKS IN TOWN. The main guy who seemed to be the manager was condescending and very…read moreinsulting right off when we asked the 1st question. He was very ignorant on fixing their own brand of bikes too. Baffling experience to put it mildly. We went to Ride MORE Bicycles and their mechanic was right there to immediately check our bike out and actually knew exactly what was wrong with our bike and why it happened. Customer service was second to none. Their selection for bikes of all kinds and accessories was very impressive. Don't waste your time with Trek Pensacola.