George is great and recommend some great improvements to my high mileage Madone. Highly recommendread more

Great service, great communication via phone/email about your service status…read more I've used them a couple of times and will use them again. Thank you, John & George.

Great experience with the personnel and service I needed with a very reasonable price. I was very…read moresurprised positively with the price for the service.

They were so helpful, honest, and nonjudgmental to two beginners to the world of biking! The bikes…read morewe purchased are fantastic. I've already brought one in for a repair- it was quick, free (for the first year) and easy. All of the employees are great at what they do and make a welcoming environment. I'm very happy we chose to go here to get our bicycles.

We were out doing random errands one Saturday, and I had thrown in my flat bike tire in case we…read morefound time to get it fixed. I was intending to go to a bike shop closer to home, but as we were out in Hoffman we just happened to find this place. We stopped in with my tire and we were quickly and warmly greeted by someone who gave us a time estimate and started checking it out. While he worked we walked around their large bike shop and let our kid take some test drives. During this time the guy came to us a few times and showed me what was wrong and some of the debris that had been in the wheel. Also while here I found a much needed bike pump and got the employee's stamp of approval for it. It only took around 15 minutes and everything was set to go, and gave me some advice on how to avoid this in the future. While it's a bit far from home to make it my regular spot for bike maintenance I'm glad we found it and recommend it to anyone nearby.

Crank Revolution continues to be my go-to bike shop. They are very knowledgeable about their…read moreproducts, and always have what I need at reasonable prices. Their service department is top notch - excellent service with rapid turnaround times. In fact, they have always been early when I've left my bike with them for a repair or tune up.

I had a great experience at Mike's Bike Shop in Palatine. The staff member who helped me today was…read morefriendly, welcoming, and made me feel comfortable right away. She was also very knowledgeable and took the time to answer all my questions without rushing me. She gave me a lot of information to digest with no pressure. I will be back to purchase my bike there.

Staff was all very helpful! We came in to buy my son a new bike that he can use for a few years…read moresince he is growing fast. They stayed after hours to ensure we walked away with a bike that made my son happy. All of us were very happy with the experience! Definitely recommend Mikes Bike Shop!

I have been doing business with Eric for years. He was recommended to me by a friend. He tuned up…read moreour family bikes and I bought a new gravel bike from him a little over 3 years ago. He serviced it for two years and it ran like a top. In the good riding months I put on over a hundred miles a week. Because of proximity I used another shop last year . Started with an expensive tune up but I had problems with it throughout the season. I knew where I had to go. I just got my bike back from Eric's shop today. Had a great 15 miler and once again it's running like a top! Eric is a master bike mechanic. He is always looking to do the best job with the least expense to you. It's the only bike shop I will ever use! Enjoy your ride!

Eric is awesome! Bought 2 e-bikes from him and his service and support is top notch. I highly…read morerecommend Everything Pedal for all your biking needs.

I had two bicycles that needed tune up. No repairs needed, just a tune up so I would feel better…read moreabout my wife and my daughter riding them again after a few years of non-use. I got a call that the bikes were ready the next day. Upon picking up the bikes and bringing them home, I test-rode them around a block. I found a couple of minor issues with my daughter's bike. The brake was very soft. It felt like either the pressure on the brakes were not high enough or the brake pads were worn out. The gears when in the middle sprockets were making slight noises as if the chains were touching something. Neither were big problems, and I took the bike back a few days later. Keith adjusted the gears to solve the chain noise problem, but declared that there's nothing wrong with the brakes. More serious problem occurred with my wife's bike. When first brought back from Keith's shop, I had my wife ride it around the block to make sure she was comfortable with all the settings. Everything seemed fine at first, but after about 10 mins of riding (she was beginning to enjoy it kept going the blocks and I was following her on a scooter), she all of sudden headed into a ditch and fell over. It turns out one of the pedals fell off because it was not screwed on all the way. After walking the bike back home, it was simple enough to re-screw on the pedal, but my wife ended up with a bruise on her shoulder. When I mentioned this to Keith when I went back with daughter's bike, he said the pedals were on perfectly when it left his shop, and implied that somehow we did something to loosen it up. I may not be a bike expert, but I have screwed on and off a few pedals in my life. Keith was pretty friendly before but turned less than friendly at that point. I can't speak to the quality of service with the mowers and other small engine equipment since this is my first interaction with them, but it feels like the bicycle side of the business is an add on service and that they are not really experts with the bicycles. I went to Keith's Bike and Mower because they quoted me lower rate than other bike shops around my area. At this point, I feel that was a mistake.

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!

I brought my new GoTrax e-bike here because it arrived with messed up brakes that we couldn't…read moreadjust correctly ourselves. The wheel continued making a scraping noise. I found Spec Bicycles online and dropped off my e-bike off, I went somewhere nearby to eat and the work was done perfectly and in less than 30 minutes! I'm glad I found Spec Bicycles and will continue to bring not only my GoTrax, but will start bringing my bicycles here for all their needs for now on.

Josh was the biggest help when I needed my spokes tightened on my ERide Pro. Lucky Brake didn't…read morewant to touch it and Becky's price was way too high for something very simple. Brought him the wheel & he got it done in under 20 minutes. Very professional and nice guy! Would highly recommend him.

Art in tech support saved my vacation!!! He, and and every associate I spoke with, were most…read morehelpful, but Art needs a shout out. I came in on MLK day. The place is kind of non-descript on the outside, but when you walk in, it's a super store for everything Ski and Snowboard and it was busy. I needed a repair, same day, as I leaving for the mountain on Tuesday. Even on a super busy day, he was determined to get it done and done right, and he did. I can't say enough good things. I would buy anything and everything from Viking as their Service is amazing.

Great attentive service from knowledgeable staff. They really take the time to make sure that your…read moreski equipment is right for you in all ways. It's worth the drive. Nice restaurants nearby too.

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Tailwind has been my family's go-to bike shop for six or more years. Some years I find myself…read moreshipping them a new bike to build for a kid's upcoming birthday. Other years we've adopted a used bike that needs some TLC. This week they are working on upgrades to my kids' road bikes to make them better suited to racing on the velodrome in Northbrook. As always, the guy who helped us (Kyle) was knowledgeable about the options and had good advice about how to proceed. I knew that would be the case and knew that the shop is always fair about labor costs, which is why I brought the bikes back from Northbrook to have the work done. Long story short, this place is great, and you won't regret giving it your business.