I'm not one to write reviews. I am very impressed with the…read moreservice on my auto insurance with this agency and Plymouth Rock. Customer service rep-Erica Citro was a delight to do business with. Anytime I have a question or need assistance regarding my policy, she always responds on a timely manner. Upon every renewal (been with for 3 years) she advises me on discounts I qualify for and anything to save a few bucks. It makes me feel great & appreciated that she's keeping an eye out for my benefit as an insured. I am fully confident when I recommend this agency.

Elliot Whittier STOLE $2,000 from me WHEN they told me IF MY MORTGAGE Processor found their flood…read moreinsurance exceeded industry premium allowed to approve my loan, they would REFUND me the $2000. Well, all mortgage companies rejected their gouging premium and I FOUND Rizzo Ins. Revere, MA provided industry standard flood insurance for hugely BELOW Whittier, and mortgage co. APPROVED MY LOAN. Elliott Whittier, after I ALREADY GAVE THEM $2k OVER the annual premium amount which they said they would refund if I did not get approved by mortgage co. and close with my current home, AND ELLIOTT WHITTIER STILL RETAINS THE $2k they stole and said they would refund me. I'm confident their transactions are illegal. DO NOT DO BUSINESS WITH THEM. I am a widow living on a fixed income and THEY KNEW THAT. Not sure how they sleep at night. STAY AWAY. THEY WILL STEAL FROM YOU TOO. Attorney General is investigating them,now. We know the outcome but, everyone should know them.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

I had a very bad experience with this business recently when i attempted to insure my vehicle…read morethrough Cosica Ins Assoc. I had moved from NH to MA and attempted to register my car in MA within the time allotted. However, i was required to have insurance first, so i got a policy through Coscia. When trying to get my inspection sticker, and while awaiting my title, i learned that the car had issues that would not allow me to register it in MA. I immediately called Cosia Ins and was told they "do not insurance out of state vehicles". I asked them to hold my $233.00 (the down payment for the policy) until i figured out what to do and they said they would. When i purchased a newer vehicle i went to have the policy transfered to it and was told my "other" policy had expired!!!! The $233.00 was gone (used up by the active policy)!! When i reiteratedour agreement they seemed confused and denied that they ever told me they "COULD NOT" insure me. They then blamed me for not registering my car. We went back and forth on the issue of them telling me they cannot insurance an out of state vehicle, etc...Needless to say, i got NOWHERE with either Richard Sr or Richard Jr. They are deceiptful, rude and they down right LIED and STOLE my money! Do not do business with these shysters.

For many years we had another insurance company in Revere. Our premiums were incredibly high for…read moretwo aging cars, and every time I asked about it, they would say they ran the numbers and that's what it is, sorry. Finally, I called Peter about switching and bundling our home and auto. ( which I didn't think we could afford with the other company ) Peter spent time with me on the phone explaining everything about both policies. The auto insurance savings alone was drastic, and homeowners was a better policy with much more coverage. Another plus for this agency is the amount of customer service they provide. Michelle will always make sure to remind us of payments, and we regularly get newsletters which are always interesting and helpful. Thank you Peter and Michelle and the Lattanzi team !

I'm literally coming on here a propos of nothing except abject appreciation for Peter Lattanzi and…read morehis wonderful crew that has been serving me for nearly the past 30 years. Any time I have the slilghtest question I can always call and i ALWAYS reach a human, and it is always helpful and valuable. From helping with the logistics after an accident, to searching and finding the BEST DEALS for home and auto insurance, they not only save me money but they just give me incredible peace of mind. Cannot recommend Lattanzi enough. Thank you Peter and crew for all you do.

They provide ZERO services. they wont go to the rmv-- they wont even call the rmv for you. had to…read moreuse sick days to register my vehicle. had to use sick days to cancel plates. no communication, no customer service, no help whatsoever.

Recently new to town and got an insurance package with their agency. Great people, very friendly,…read moreand knowledgeable! Definitely a pleasure to do business with them. Would recommend them to anyone!

These guys Are great. Been using them for over 20 years for…read morehome, auto and business insurance It's refreshing to call a business these days where a actual human being answers the phone . No prompts no nonsense . They pick up the phone and they get stuff done Every time i have needed something from them they have made it happen the same day I initially called . When they say we will get back to you they Actually keep there word In a world of incompetence these guys Are polite , professional and knowledgeable of there industry I am a customer for life

Outstanding business. Had the pleasure of speaking directly to one of the owners, Paul Rizzo and…read morehe's a stand up guy. Paul and D both went above and beyond to shop my policies around to guarantee me the best coverage for a cheaper price. They guided me through the process of switching insurance companies because it is stressful. After being with my previous insurance company for 10 years, I chose to switch because my home and auto policies increased over $400 annually for the past 3 years. I pleaded with them to lower my costs and they assured me I was getting the best rate. I knew that wasn't true. So I called Rizzo. My new policies combined are $1100 cheaper annually than the other company and I'm getting better coverage. I highly recommend everyone call them. I did everything over the phone and online. It's so convenient! All I can say is don't delay call Rizzo now. One bit of advice is ask your current insurance agent if there is an early cancellation fee. I ended up waiting the 6 weeks until my current policies expired to avoid the fee.