First time there, as I was in the area. Service was 100/100 !!! Everyone was so kind, and friendly! From the jump. I went through the drive-thru and the gal that took my order was super friendly, the gal in the window was super nice. My total was $31 I ordered: 2 honey biscuits with egg, sausage, cheese 3 drinks 1 bagel and cream cheese I didn't like my chai too much as I am very picky with it and prefer powder esrthy chai over a liquid mix. Baby loved her blood orange and vanilla lemonade.. all in all cute pit stop read more

See all

First time here. Ordered a mocha coffee which was good. I didn't like what one of the baristas offered in way of an opinion though. As I was paying for my drink, a worker asks if I want a punch card for future visits. I think it over and say, no. Then add that Biggby is far from my home. At this point another worker walks over and says, "I always say the most respectful answer is to just say no. I don't really need any extra explanation." This was rude, as I wasn't speaking to her, but her coworker. I answer: "Is that so...." The interaction ended, I paid, got my coffee and left. To that woman: nobody gives a (&$,!) about your unasked opinion. As long as my answer was: 1. Relevant and 2. Respectful that's all that matters. Keep your opinions to yourself! Customers don't need word policing. read more

Has a chain look with a family owned feeling! Very intimate cafe and menu looks great, I want to try more things. There are two cool booths you'll miss if you don't look at the entire cafe. Drive thru is a bonus! It being close to planet fitness is also nice for gym goers. read more

Biggby Coffee - Coffee & Tea Near Me - Jacksonville, Florida

Small little coffee show with snacks. This is nice small place if you need to do somw school work, get out of the house, or just relax and read a book to a variety of different drinks. This is a place you should try out at least once. They do have military discount if you have state i.d. with veteran stamp or a military i.d. read more

Biggby Coffee - Coffee & Tea Near Me - Jacksonville, Florida

See all

Terrific place. Coffe was spot on and my kiddo absolutely loved her sandwich. I would have taken a pic of the sandwich but she inhaled it before I thought about it. lol. Drinks and food delicious but the service was spectacular. Something about excellent service makes me want to come back time and time again. Thank so much!!!! read more

Biggby Coffee - Snowman drink and my customized crazy concoction - Coffee & Tea Near Me - Jacksonville, Florida

Their slogan is "we love our coffee we love the people behind our coffee even more" and it shows. This was our first time going there and while we thought the interior looked like an elevated Dunkin Donuts, we were pleasantly surprised to find out it's way better. I loved the wide variety of flavors and the customer service. The two baristas (Ursula and Christal?) working were phenomenal! They managed to make us feel so welcomed while juggling the drive through and their other customers. They emphasized us taking our time and made sure we loved whatever we ordered. The only disappointment is that we don't live closer; we would definitely become regulars! read more

See all

Mixed feelings on this coffee shop. We were passing through so I don't have a regular experience to gauge their business. My wife's latte was very good. My iced coffee was presented black with no milk, or milk substitute products available on the counter. Ie you can't make it the way you want it. They didn't ask when I ordered inside if I wanted additions so I ended up having to wait for a staff person for a while to get some milk. Prices were about a dollar too much for each drink. $10 for a latte and iced coffee is unreasonable. If I lived in the area I would not frequent their shop because of prices. read more

Grabbed a to go at the drive thru. Super friendly folks. Good coffee, lots of it at a reasonable price. read more

Biggby Coffee - Coffee & Tea Near Me - Jacksonville, Florida

See all

I had a great first experience here on St Patty's day last weekend! I was in the area and have been wanting to stop in for weeks now. I asked the baristas which items were their faves off of the specials menu and they gave me great suggestions! I went with the mint creme freeze with the whipped topping and it was so pretty and delicious! I was not expecting the pretty art on top; what a nice surprise! I would definitely order again despite myself not usually being a huge mint flavored fan. This mint chip freeze reminded me of a much better version of Starbucks Java chip. I sat and enjoyed my drink for a couple of minutes, and upon doing so, I was awarded with a free drink! A customer pre ordered a drink I guess but the drink was wrong or they never picked it up, so it was extra. The barista offered the drink to me letting me know it'll only go to waste if I say no so, I mean of course I said yes! Another happy surprise! Free cinnamon hot coffee with almond milk, uh yes, I'll definitely take that, thank you. The drinks, decor, and hospitality here are 5/5 stars! I am looking forward to going back and trying more drinks and treats! The staff really deserves a lot of love guys, please tip your baristas here - it's the chick fil a of customer service at this coffee shop. read more

See all

Great coffee, desserts and other great food to enjoy. I am about to head there now to unwind and enjoy a cup of coffee with my Biggby mug. They are near Grove Park on Beach Blvd. Also near Rowe's. I will share photos in a few. I love the Owners and employees too! Pros:great coffee and muffins. Cons:none read more

See all

First time here. The staff was great! This place has great vibes and my latte was so good. 10 out of 10!

Been dying to death without caffeine in my system this whole vacation so the good Lord blessed me with a buy one get one deal here. All drinks on Thursday two for one so just got iced coffee. Good service, good prices, nice venue but most importantly shelter from nonstop rain. Drive thru is convenient. This maple sausage waffle concoction reminds me of the stuff at the gas station in CA in a good way. Unhealthy and you can taste the processed but delicious regardless. Only 770 calories...whew. I'll stick to coffee next time. read more

Biggby Coffee - BOGO Thursday iced coffee and seasonal maple waffle sausage sandwich - Coffee & Tea Near Me - Jacksonville, Florida

Biggby Coffee where were you from 2018-2020?? Back then I had to sit at Meineke next door to wait for my oil changes from start to finish! But today, I found out in a special way, with high recommendations, to give Biggby a try - and I did it not only when I dropped off my car in the morning, but once again in the afternoon when I picked the car up at the auto shop. I'll say this here, if you're even reasonably in the area, get to Biggby and give it a try! Up front, they made the best white mocha frozen (their language for a frap) by far I've ever had. In the morning, I enjoyed the best white chocolate macadamia nut hot latte I ever had! What made them special? First, it's always great that you can taste the coffee still in a speciality beverage. The coffee taste clearly stood out in both. Whatever white chocolate syrup Biggby uses is just off the charts delicious! It plays more in the background combined in the macadamia nut version, but when solo, it is unbelievably good! The white chocolate macadamia nut frozen has a solid standout and delicious nut flavor that gets better with each passing sip! A further bonus was that I came in on Wednesday, which is BOGO day! That made it even easier to take two trips here today!! Just a note: pay attention to the deals here and get their card! Every weekday there's some kind of special going on here. As for the service: Spectacular. Every member of the team, both morning and afternoon, had big smiles on their faces, greeted you, and took time to assist you in every way possible. I shout out to Blake, who in the morning took every time and opportunity to help us get acquainted with Biggby and help us make the best order possible. But I do want to say also that you can expect stellar treatment from any of the employees at Biggby Coffee. In the military we always said that everything rises and falls on leadership and such is true in business world as well. I say this coffee shop is off and running well because of an unbelievably friendly and caring owner (Kevin). It was great to spend some time chatting with him today - he was there in the morning and when I got back after mid afternoon. He gives his employees and customers positive attention, talks with us, and his smile is contagious. No surprise to me that Biggby is off and running after only being open since last November. Just excellent product, well-trained staff, and superior customer service. I also love the setup and layout of the interior area of Biggby Coffee. There are various types of seating that are spread out and spaced nicely. It has padded chairs in one area, typical four chair table seating in another. There is a small booth area and barstool seating too. It has just about everything. The orange color makes it stand out and there are some pictures on the walls. I could sit in Biggby for hours! Well, it's great to review another one of the many coffee shops that have sprouted up in JAX over the last couple of years! The choices are better. Competition has grown and Biggby is clearly making the best of its opportunity to make an imprint in the area! Give it a try! Recommend: HIGH read more

See all

I have become quite the regular at Biggby Coffee since they opened almost 6 months ago. They have become a community location and the atmosphere and staff are always welcoming and friendly . I see a few 1-star reviews that were obviously from individuals who came the first day or week that the store opened and their lack of empathy or patience for a new business, really irritates me! It's so sad that those people have nothing better to do than try and tear down a small business just starting. Come Give Them a Shot and Be Sure and Try something from their Secret Menu read more

See all

I've been going here for a couple months now literally the only coffee spot I will hit up. I hope so many of my friends go here because I can't stop raving about it. For coffee I got today for 13 bucks. And the coffee taste so rich and good. Shout out to Blake also, he's my fave. I love his energy!! read more

Biggby Coffee - There's a Matcha Mocktail, Red Bull, drink a latte and a sweet foam. - Coffee & Tea Near Me - Jacksonville, Florida

See all

I got the 24oz Golden Honey Latte (Tumeric & Honey), hot with Skim Milk and a Ham & Cheese Bragel with an added egg on an Everything Bagel delivered while at work as this was a new place for me. The bagel was still nicely warm but I had to fight to bite into it as it was getting hard. My coffee was absolutely delicious! I honestly felt much needed pain relief from the turmeric. Definitely would get it again. read more

See all

I liked the fact that Biggby has a drive through. It was hard to see the menu in the drive through a bit. The font is a bit small. I ordered a small vanilla latte. It came out quickly. It had a great flavor but I felt that it was pricy. $6.40 for a small seems steep to me. But the coffee was good. read more

Biggby Coffee - Drive through menu - Coffee & Tea Near Me - Jacksonville, Florida

Love this place. They were busy today when we stopped in but the staff was attentive and coffee came out quick and hot. The owner and her husband were in the store working in a catering order and were both super nice. They have a huge menu of fancy coffee concoctions all the way down to your standard drip. They also have multiple sugar free syrup options of trying to watch the calories but still get your caffeine! Also have food tho we did not try today. The drive thru was hoppin the whole time we were there. Great little study spots if want a quiet place. read more

They have such an extensive drink menu that it is a little overwhelming but the drinks are really good. The breakfast bagels are awesome and I love that it comes with cream cheese and sliced cheese! It's a small quaint spot but the staff was so friendly. It's worth it. read more

Hmmm, a new coffee shop! A friend of mine lives within walking distance and she was sweet enough to bring me coffee and treats 2 days in a ROW! Peppermint mocha was outstanding- she said it was her favorite and she tried 6 different coffees! The muffins are moist and delicious. She snagged a breakfast bagel- because her kids bragged about how yummy it was and we waited too long to eat it- it was too chewy instead of soft. BUT the flavor was there, we were just preoccupied in class to stop and eat right away. But next time! I could tell it was delicious when it was fresh! Sometimes I pick her up and I can't wait to stop in in person. They even have the convenience of a drive thru! They are brand new, so give them a little time to get in their groove, but so far, so delicious! read more

Biggby Coffee - Coffee & Tea Near Me - Jacksonville, Florida

Coffee was very good and breakfast items were decent. Isn't a person.Good service and very quick.

Honestly baffled. I'm a coffee daily kind of girl and go to this specific bigby every morning just about. I tip too when given the option. Order the same thing the same way every-time I go through drive through and never had an issue until this morning when the barista basically said I was condescending for telling them I like diabetes in a cup when it comes to the sweetness. There's been numerous occasions where my drink was messed up, I never complained. I'm this scenario too I was rushed through when it came to the drive thru. I just woke up like 30 minutes ago, sorry I wanted MY coffee that I PAY for the right way starting my day. I also go past 3 different coffee shops to go to this one because it reminded me of Indiana, I'll be switching to another. read more

I wasted my time and gas driving here only to be told the salted caramel drinks featured on the Biggby website had been discontinued. If they are discontinued they should not be featured on the website. read more

Biggby Coffee - Current Biggby homepage advertising Salted Caramel drinks. - Coffee & Tea Near Me - Jacksonville, Florida

BIGGBY is a daily stop for me , they always make my drinks perfect , and the staff is also so friendly. I'm always in and out . read more

See all

Ordered through drive thru employee was very patient with as first time customers. I got a vanilla cold brew latte and I swear the coffee is better than Starbucks and their donut holes are good. The only thing I didn't enjoy was the cheese danish. read more

Biggby Coffee - Vanilla latte with cold brew and a donut hole. - Coffee & Tea Near Me - Jacksonville, Florida

First off, while the interior is basically like that of a Dunkin' Donuts--bright, very orange, pretty much commercial fast food vibes--the people who work here are just as sweet as they can be. And that's a plus, certainly. I only got an iced tea so I cannot comment on their more-complex coffee speciality drinks which are probably the big draw here for most folks. Yet they were handling multiple orders at once with a smile and very prompt getting everyone's drinks out quickly which indicates a really sincere commitment to service in my book. Certainly a nice little place to get coffee as an alternative to Starbucks plus it's on the north side of Beach meaning if you're west-bound, this is way easier to get in and out of than the nearest Starbucks (which in turn would service east-bound travelers well). read more

My Bagel was not well toasted n coffee acidic.Not a fan of bad coffee. Six plus dollars I would expect better.

It was definitely an off day for them today just like they said they were nice but nothing else really was . They got my order wrong and then my drink wasn't even mixed well . So I waiting for the wrong drink and then waited for a not very mixed drink. Not sure if I'll be back to give them another chance. I also think they gave me a med when I know I asked for small read more

Biggby Coffee - A clump of unmixed match in my 6.79 drink - Coffee & Tea Near Me - Jacksonville, Florida

A well established Midwestern (Michigan) coffee shop has finally made it to Jacksonville! Super cozy, great holiday drinks, even some breakfast food options like bagel sandwiches - known for their customer service and quality ingredients - this place is highly redommended and a nice change from the hundreds of big chain coffee shops here! read more

Biggby Coffee - Beautiful store! - Coffee & Tea Near Me - Jacksonville, Florida

See all

This is by far the BEST coffee shop in Jacksonville. They have an awesome selection of drinks and the employees are always friendly. It just feels so upbeat when you walk in! And soooo clean too!!! I highly recommend! read more

Great Coffee! Great Bacon Egg and Cheese Bragel! Great Prices! I recommend this so highly!

Pleasantly surprised, I had driven past a few times and something drew me here today. On suggestion by the owner I got a white chocolate mocha which was delicious, even offered me a free shot of espresso. The owner was super attentive and personable we chit chatted for a bit. Didn't catch what it looked like inside because I decided to use the drive thru... but if it is anything like the service I'm sure it's great! Will definitely return soon and try other things. read more

Biggby Coffee - Coffee - Coffee & Tea Near Me - Jacksonville, Florida

First time at Biggby, we are visiting from out of town. The folks that work there are amazingly warm and welcoming. They do a wonderful job helping newcomers navigate the options. Their generous kindness made me feel at home. read more

I was happy see Biggyby coming to town a little while ago and we finally stopped in! Every employee I have talked has been very friendly and seem happy to be there. Their drinks have been good as well. I really like the butter bear and my son loves their magic milks or mint chocolate chip drinks. I also like that this location has two study booths and plenty of seating. It's very clean and a nice environment. read more

Even considering the low bar in Jacksonville, this place doesn't cut it. No reason any coffee shop should have people waiting 45+ minutes for coffee and screwing up orders. Wasn't even that many people placing orders to be that backed up. Also, the coffee and bagel were both terrible. Cookie butter latte had a distinct artificial taste. It's painfully obvious when business owners are purely profit motivated and have no interest putting out quality product. read more

Amazing, quick service , great food and flavorful drinks , super friendly staff, and the owner is on the floor pretty frequently engaging with customers and helping his staff which is nice to see. Music and overall ambiance/vibe is relaxed , cheery and bright. Since coming here about two months ago I go out of my way to come at least once a week ! Worth it read more

Great experience at Biggby!Awesome extensive menu with options to modify everything. Drinks & food were both delicious and service was quick. Everyone was friendly! read more

Kinda pricey and hard to get to. Not sure it's worth it considering so many competitors around.

We made a special trip to have this delicious coffee, only to be a little disappointed. We arrived in late afternoon, and were the only two customers. We were promptly greeted, but after that we weren't sure which of the five employees would be helping us... I thought the girl in front of me was asking me a question but she was apparently speaking to a coworker... we reviewed the menus then made our selections. My husband got a holiday hot coffee , and I ordered an ice coffee with almond milk and Splenda. The girl making out drinks asked her coworker what Splenda was... and it seemed that they were very new at this and confused. I suppose she was being trained. It took a good while to get our drinks at another end of the counter. Seems it took three people to make our order. I understand they were new at this, but it was a little weird. My husband liked his holiday coffee and said it was delicious. My ice coffee wasn't as good as I had hoped, and I wouldn't get that next time. It was pretty weak. We'll try it again in 6 months or so when it's not so new. The coffee shop is pretty, plenty of seating, and nice merchandise displays. read more

Great coffee, great staff and super nice owner! The only downside is the location of the business, sometimes it's frustrating to get there. Other than that I would highly recommend giving them a try! The lattes and cold brew are always great! read more