I absolutely love their Frozen Mocha Mocha. However, the consistency lacks throughout. Most times, the Mocha turns to pure ice half way through drinking it. The cost of my low quality coffee ranged from 6$ to 8$ plus an extra shot that they charge you for but never clarify when they sell it to you as well as being asked to add a tip. For all I know, the owner probably shorts his employees as is the American way, so, of course, I tip every time. You walk out of the door spending more than 10 dollars for a sub-par drink. Because of all these factors, I bought a Mocha mix and will never waste money on a Mocha Mocha Frappe Frozen from Biggby again. read more