First of all , don't believe anything that shows in stock regarding Remington bolts ,bottom metal…read moreand parts. Don't expect service from their sales staff. Response to email and frankly ,if you call you will get some hilarious responses that are purely comical and never the same from day to day. Even from the same My stock Remington bolt took 13 emails and four calls from me. The bottom metal I have no answers for has shown in stock for 17 days and I have no idea what the status is? Save the frustration and go somewhere else. I would think about all the information you are hearing about services and other types of problems and strongly reconsider this company.

RUN. Take your business elsewhere. I ordered a 284 Winchester reamer and talked to the man; he said…read moreit was on the shelf and he would get it out that day. Reamer arrive in timely manner so my gunsmith cut the chamber. Many rounds later I figured out( you know who) sent me a tight neck Sheehan reamer. I ordered a Savage model 10 bolt handle; NO PRIMARY EXTRACTION. The primary extraction cam is .050 too small. Sent it back and dozens of phone calls later still getting the run around ...ie. tech not here today; engineer went home sick; you have to talk to sales; they are in a meeting, etc. There are many great tooling companies out there, PTG is not one of them.

I've done business with this shop when it was named The Bullet Depot, and now with the present…read moreowner Terry Welburn, as Welburn's Weapons. They have great prices and when it comes to service after the sale you can't do better. As an example; bought a new EDC Glock 43x moa. The trigger was 7 pounds at the "wall". John the manager and Glock armorer installed a three spring kit at no charge that immediately dropped it to 4 pounds and gave it a cleaner break and a nice "floor". I love it. That also helped me get the first shot on target. Great prices, excellent service, friendly folks! Please pay no attention to those reviews left by "out of towners". Makes me question why they stopped by Welburns, but I doubt that they were there to buy anything.

Within the greater Medford area, this place nails it when it comes to all things AR. Came in just…read moreto check the place out and found they carry all the items needed to service or build an AR-15 that the other shops skimp over. Lower Parts Kit, Bolt Catch, Forward Assist, Trigger Guard, Springs, Roll Pins, etc, etc. Not to mention, their staff is sincere, helpful, and actually values your time. They've also got some great deals on lightly used pistols and new ones as well. They offer FFL services too. Check them out, worth the time to stop by.

They shot my new suppressor without permission, dented a baffle, reassembled it incorrectly in…read moremultiple ways, denied using it, and told the manufacturer I didn't know how a suppressor works. The manufacturer confirmed the condition of the suppressor was not how they ship out products and that I did not receive a "test" suppressor. The whole process of them playing with me property also caused them to duck my phone calls for several days after the transfer was approved, presumably because my suppressor wasn't even in the shop at the time. Avoid this shop at all costs, handling firearms the way they do should be criminal.

The folks at black flag armory are knowledgeable, friendly and very helpful…read more They help you understand options with your purchases such as choosing the right suppressor for your firearm and for intended use. They are willing to assist with firearm transfers and other similar needs for all firearm owners. They are my dealer of choice in the rogue valley and will remain so.

Homeland Security (Federal Authority) deems gun stores to be "essential business" *YAY*…read more This is a mom and pop shop has been around for ~25 years and they are currently open business as usual (CLOSED Sun/Mon). While I waited for my background check to process, there were several walk-in customers; business as usual *thumbs up* I had a special order request that I placed before my birthday. The typical turn around time for a special order is 3-5 business days. Unfortunately, these are strange times and the distributors are currently way behind. I ordered 3/19 and received a call today from the owner (Dan) that my item had been received and was ready for pick-up (almost 3 weeks later). A very pleasant transaction. Excellent customer service. A fair price *no price gauging here* Like everywhere else in todays market, call ahead for ammo... I scored a single box of "self-defense" ammo that is WAY BETTER than most critical points that I found elsewhere for just about the same price as a lessor specialty box normally costs me. Still, good luck finding ammo in the current climate... slim pickin's PS This place does NOT charge an additional fee for the required background check *thumbs up* Blackbirds charges $24 *no comment*

Holding guns for over a year. To any customers stuck in that predicament, transfer them to any…read moreother local gun stores you can pick them up in days not years.. ever since the new management took over its gone downhill.

ONLY GAVE ! STAR BECAUSE I COULDNT GIVE 0. Run away owner is a scammer uncaring and unkind. Spend…read moreyour money else where. I placed a bid on an item thought I lost it so tried to cancel owner wanted $120 to cancel. What a scammer he already had the item in stock didnt cost him a thing to relist.

What an absolute pleasure doing business with a completely competent outfit!…read more Well stocked. Fast friendly service, very professional and knowledgeable staff. Looking forward to our return.

Sportsman's Warehouse website is archaic, poor functioning and irrelevant. When you can't bring up…read morea reel by inputting the brand and model number...why bother. I asked for customer help in the store and received a "deer in the headlights" response. Talking with a fence post is more productive. It's hard to believe a business in this era doesn't understand the importance of a functional website and employees with some knowledge base.

Friendly staff, good prices, convenient location not far off freeway. Shopped there…read moreToday found what I wanted with two knowledgeable and helpful staff. Walked to front of store. Checked out 10 min in and out and saved $10 to boot. Shopping experiences Don't Get much easier than that

I personally like the great customer service... now in that respect I mainly shop in gun department…read morebut they go above and beyond in helping.... My last go around was with Kenny... great service and seems to know about pistols! Great experience!

In general, I like Coastal and shop there often. However, one thing that is very annoying. I…read morecannot tell you the last time that I called seeking info from a specific department and an employee actually took the call. Once you get transferred to the department you listen to elevator music forever until you give up and disconnect. Doesn't help to call back as you get the same result!!!!!!!!!!!!! I am an understanding person, but this is unacceptable. Poor customer service by phone.

We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

I love this hardware store! Every time I am in Medford Oregon I have to stop by to take photos of…read morehuge Blackbird in front of the store! Also they have a whole store just full of things you don't see in other hardware stores. Very fun store to visit!

Always friendly and willing to help. Will get the gun or gear and ammo you want! Makes you feel at…read morehome!

Oh, how I love thee, IV Guns. You sold me Betty, my pretty, pretty .308. God knows I love my bolt…read moreaction babies. I'd been to the gun show last winter and decided I wanted a bolt action .308. I can't explain it but what Mama wants, Mama gets, particularly when Mama is paying. Therefore, I was very excited when I saw that Cave Junction had a full fledged gun store. Maybe this would mean I don't have to make trips all the way to Grants Pass to buy ammo to feed Precious - so I hoped. There wasn't any .303 British ammo available in CJ which was was a pain in the butt. Soooo, I came in to shoot the breeze and see what was in stock and to ask about my ammo. There was a nice selection of hand guns, a whole bunch of rifles, some shot guns, and an excellent mix of used and new fire arms. There is also a wide assortment of new and used holsters, targets, ear protection, eye protection, etc etc. I asked if he had my ammo in stock. He didn't but he ordered some for me. We're off to a good start, except some drool I got on the gun case. When I came in the next week to pick up my blammunition I mentioned I had a special desire for a .308 bolt action rifle. He pointed to one of the rifles on his rack. I picked it up, sighted in on the sign in his store and it was love at first touch. I was prevaricating - should I buy the rifle or not??? Funds were a bit tight. I left and told him I had to think about it for a bit. I came in later that week to visit Betty. If you're not a gun person, you think I am nuts right now. If you like guns you are probably nodding in understanding. With me I had a half box of Corbon premium 9mm HP bullets and a box of some Federal 9mm ammo, unopened since he'd told me that he would buy boxed ammo for resale. I don't have a 9mm anymore so why keep the ammo around, right? Well, not only did he give me face value for the ammo, he took Betty off the shelf and put her in the safe. He accepted a $16.99 box of ammo as a down payment for a rifle. How cool, how very small town America is that? I was surprised and very happy by this turn of events. About a month later I walked out, the proud owner of Ms. Betty. Later on, after I saw a bear while out hiking I managed to sweet talk my Dad out of a .357 just in case so I came here and bought a $100.00 leather paddle holster (used) for $25.00. Five stars for awesome service, for the friendly chitchat, for all the freebies and goodies that Graham gives me, and for letting people buy guns on layaway. Credit is also given for fulfilling a need for the citizens of Cave Junction. I have this shop's number programmed in my cell phone and I have their sticker on my truck. I love this place. COOTZ OUT!

This store is amazing! I highly recommend this store fore all your self defense needs. They also…read morecarry all sorts of outdoor gear.

From the owner: At Brass Knuckles & More if we don't have it we will find it. We give to a local charity. Our…read morecustomer service is top notch. We carry Knives, martial arts weapons, police, military, boxing, martial arts gear. We have personal Defense for men and women, also survival gear and much more. We are offical Bench Made dealers We also carry ammunition