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    Big Y

    3.0 (2 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 3 months ago

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    2 months ago

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    8 months ago

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    Walmart Supercenter

    Walmart Supercenter

    1.7(65 reviews)
    0.6 mi
    $

    Though for the most part Walmart is pretty good in terms of selection, ease of ordering and price…read morebut whenever there's a delivery issue, regardless of direct from Otis Street or shipped, there is no way to remedy it. I ordered a case of 24 cans of cat food. The walmart box was on time but the cans were loose, dented and damaged and 3 cans shy of the 24. Cans salvageable but Walmart chat advised I contact manufacturer for the missing 3 cans. The manufacturer for a Walmart undercount? Not helpful, we're out 3 cans and no option because it's only 3 bucks? Probably because Walmart has it set up for exactly that. So far, smaller grocery stores are flawless on order, delivery and customer relations. The Walmart system is against the customer.

    My most recent delivery included expired milk. I requested a refund. Walmart asked me to return…read morethe product in order to process the refund. I explained that I use their delivery service because my mobility is limited. If they want the product returned, they need to pick it up. They declined. I got an email from loss prevention asking that I return the item to get the refund and suggested i use "the link below" if I needed more help. There was no "link below." This morning I spoke to a real person. She said she'd check the matter. Walmart will not refund the $4 for the milk, and expects me to spend money on an Uber to return the product to the store. They did, however, offer to waive the $6.99 delivery fee for an order under $35. ​

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Stop & Shop - Tight shot of customer picking up a Nature's Promise item off the shelf.

    Stop & Shop

    2.2(12 reviews)
    4.9 mi
    $$$$

    Male Cashier working 10:52am with long hair was extremely rude. When it comes time to pay for the…read moregroceries, he just shouts out "want to help fight breast cancer?".... A really awkward way to ask for what I assume was a donation. Stunned by his questioning I asked "how do I do that.." he replies back smugly "by donating". Ok no thanks. How about Would you like to donate? Would you like to round up? How about asking questions better that way if you're gonna bother customers that are already paying double what they would pay the normal grocery store. Lose the attitude pal

    Products are consistently mislabeled, put in the wrong place or old labels left up, so much so that…read moreit is a very regular occurrence that we find items we purchased rang up wrong and regularly have to go back to the store for price adjustments or to return things. We purchased two bags of flour marked down to $.79 that had a tag directly in front of them and no other tags/items around (and more bags of flour in the same spot), they weren't on sale at all and were $4-5 and the tag had been taken down when we came back so we had to return them. On our next trip, a coffee creamer was marked as being $2.49 so we bought it to try and it was $5. Turns out it (as well as all of the other identical creamers) were "in the wrong spot" and had been moved around when we came back to have the price adjusted. This honestly happens at least one in three times we are here. The labeling is done so incompetently that you cannot rely on prices being correct even if you are diligent. This has been an ongoing problem for at least the last year or two but possibly longer, that is just how long we've lived here and seen it happen. I've never known any other grocery store to have such a consistent issue properly labeling their stock.

    Photos
    Stop & Shop - Canolis and other baked goods on display.

    Canolis and other baked goods on display.

    Stop & Shop - Wide shot of associate stocking fresh produce.

    Wide shot of associate stocking fresh produce.

    Stop & Shop - Wide shot of bakery department.

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    Wide shot of bakery department.

    Big Y - grocery - Updated May 2026

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