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    Big Y

    2.2 (10 reviews)
    ModerateGrocery
    Open 7:00 am - 9:00 pm
    Updated 2 months ago

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    4 months ago

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    3
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    3 years ago

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    Bree O.

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    2 years ago

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    3 years ago

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    Bree O.

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    4 years ago

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    11 years ago

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    9 years ago

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    11 years ago

    Small Store, like all Big Ys gimmicky sales that are rarely a sale - good produce, bakery once had fresh rolls now seem days old every visit

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    8 years ago

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    15 years ago

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    Ask the Community - Big Y

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    People searched for Grocery 194 times last month within 10 miles of this business.

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    Dollar General - Reciept from this transaction. Total was $18.07.

    Dollar General

    (1 review)

    What used to be here was a Rite-Aid. Rite-Aid, in 2019, put up signs on their stores basically…read moresaying "Hate has no home here." You know how Hate works--size of your body, your hair, your skin, your religion, etc. However, the Dollar General that is here now, will respond to their own poor customer service by threatening the safety of their paying customers. Don't worry--the story has a good ending because the Ware Police have bigger fish to fry. But this marks the second store in this plaza I won't be going to anymore. Curious enough to read on? I hope so. My spouse made an order at 8 AM that Dollar General, the corporation, said would be ready by 1:15pm. They paid for their order, and when the time rolled around, they showed up. Now, if you don't know this Dollar General, they're not known for their customer service. The employees are good, don't get me wrong--yet when your District Manager tells you to call the police on your paying customers, I'm sure this kind of attitude saps your morale everywhere. I've called this DG before and their phone endlessly rang. Some of the staff have to work two jobs, or are not making ends meet with their hourly wage. Dollar General could be doing more, in general. So when my spouse arrived for their order to be ready FIVE hours later, no order was ready for pickup, and no accommodations were made for them. Can my spouse go get the products themselves? No. Can another employee do it instead of the one who's on break? No. Fifteen minutes went by, with NOTHING. No breaks ended, nobody budged. So my spouse retrieved products they had already paid for, expecting that the DG team can just complete the transaction from the app. When leaving, they were told the police would be called--which is harassment. When we later found that our order was "suddenly" ready for pickup, and not marked as completed, I returned to the store myself with the products. I was ready to exchange them for the order the DG staff had supposedly readied. It was not safe for my spouse to go. But there was no order ready. The district manager, Pat, had already told his subordinates to call the police, which they must do to keep their jobs. His staff had already called the police. They had already noted my spouse's license plate. They had already been told by the police to *just mark the order as completed already!* So when I arrived, I was feeling unsafe and threatened. I wanted to complete the order that The God Of Dollar General demanded we complete, in-person, when my spouse was already threatened. I arrived to exchange the two products for the ones waiting for us, or just mark those taken as the ones ready for pickup. But they HAD no product. We would be given no receipt, either. I told them I wanted to return the goods we had paid for. I didn't want their merchandise. Their Eighteen Dollars' worth of paid merchandise for which they treated us like thieves for, but the products they were willing to take back. They tried to use the pickup image code we had, but it would not work on the order. So they went to the register, and provided me a receipt for the order, and cash. I took that cash to the people who, as far as I know, made the sane decision: the police, and they are keeping the receipt and cash as evidence for this harassment. It's just money. I don't need it. I also don't need to be part of big corporate drama. Don't go to this Dollar General, or ANY Dollar General for that matter. You are NOT SAFE to go there. They are at war with every customer who is just a thief in waiting for them.

    From the owner: Dollar General Ware is proud to be America's neighborhood general store. We strive to make shopping…read morehassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

    Big Y - grocery - Updated May 2026

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