4.5 stars !! It would be 5, but they took a bit longer than they said it would take. I actually…read moredidn't mind, because I wanted it done right and was paying 100% myself, vs. any insurance reimbursement. My car looks brand new, everything was casual and easy peasy. I got quotes from several places. They were the most affordable. I've got 2 vehicles, am a gearhead owning everything from Porsches to '67 GTO's and '55 Chevys and this is my body shop from now on !! Include these folks, (friendly, easy) in any quotes you get for bodywork. I chose them for the price and reviews. And the results in 2025 for my 2011 Avalon were 100% !!

One of the worst experiences I've ever had dealing with a shop. Took an older vehicle in to get…read morelooked at. My insurance aha d already previously sent an adjuster and gave me a quote. I did not fully understand that this shop was going to do a counter quote. After dropping off my car and getting my insurance info over (which I should have never done) I get notified two weeks later that my vehicle is totaled because the shop sent a counter quote back to my insurance and stripped a lot of the vehicle down and said it was going to cost upwards of 10,000 to fix in which my insurance totaled the vehicle. Because my insurance totaled the vehicle this shop would not let me have my vehicle back unless my insurance paid them over $3,000 for the "work" that was "performed" and the "daily vehicle storage fee". The car was never repaired, and I was left with a now "totaled" vehicle that only had cosmetic issues and a bent door frame... Beyond the worst experience at any shop I've ever had. Do not take your vehicle here as this shop tries to squeeze money out of insurance and will hold your vehicle hostage. Edit after shop reply 10/30/25: My first mistake was dropping the vehicle off. My second mistake was sending my insurance info over. All I wanted was the door bent back straight and a basic repair. When I dropped my vehicle off I don't remember it being clear that you were going to do a tear down and then charge a storage fee towards insurance. After I finally Received my vehicle back from your shop I put my own vehicle back together after I got it back and it took me about 2hrs. Charging my insurance $3000 for no actual repair work is insane. I remember quote for quote what you said to insurance since they hadn't paid you yet and they were only willing to pay you around $1200 for vehicle storage and the "work" preformed.. you said "that's not good enough." because you wanted over $3000 from my insurance for this "work" that was preformed and storage fees... aka just a tear down of the inner fender, the outer fender flair the front bumper and grill taken off and lights off. (The only reason I brought this vehicle in is because wind pulled the driver door open and bent the hinges and slightly cracked where the hinges are welded to the A pillar. A simple fix is all I asked for not a full a pillar replacement...." you bent the front fender while getting the door open (which I could have done myself but wanted to try and not bend anything more which is why I took this to a shop in the first place...) and then did a full tear down of the driver side door including taking the glass out.. I don't even care about that Jeep anymore and was willing to just give it away at that point in this process because of how pissed off I was and still am about this whole thing. You should have called me before sending any "supplement" to my insurance. Moral of the story for anyone who is considering this shop: don't involve insurance with this shop or you will be sitting between a shop feud with your insurance as the shop is trying to squeeze money out of the insurance company. They might like to do repair work but all this shop sees when you have insurance involved is dollar signs.

We had our Pathfinder rear-ended back in October and ended up going with Fort Collins Collision…read moreRepair. Like most people, we looked at a couple of options before deciding where to go, and I'm really glad we landed here. From the start, they were easy to talk to and actually listened to what we wanted. That stood out right away compared to a couple of other places that felt more transactional. Where they really separated themselves was when the insurance payout came in lower than expected. Instead of just pushing forward or steering us toward the most expensive route, they took the time to walk through everything with us and helped us figure out what truly needed to be repaired versus what was more cosmetic. It felt like they were helping us make a smart decision, not just trying to run up a bill. Communication was clear throughout, timelines were reasonable, and we never felt rushed or pressured. The end result looks great, but more importantly we felt confident in how everything was handled. If you're trying to decide between shops, this is one that will treat you fairly and actually work with you, not just your insurance company.

We hit a deer. The dealer recommended bringing the car here. We did and were glad…read more Something needed a second look afterwards. We brought the car in, and DJ literally dropped what he was doing to dig into it. I greatly appreciate the excellent follow through.

Sadly, I had a very poor service experience over the last week that causes me to write this review…read more This is after making many efforts to resolve my concerns with Import Specialists. After having a coolant flow control valve installed and an oil change on my Prius, I was NOT provided a receipt or invoice at checkout from David the service representative due to printer issues in the office. I am one of those owners that keeps all records of service and am very meticulous with maintenance. He agreed to email me the docs but after two days I received nothing. I then called the office to leave a message to inform David to send (or resend). No results. Soon after I received a "courtesy text" from David asking to rate Import's service. I responded letting him know that I had not received my reciept/ invoice. Once again, no response. I recently called and asked to talk to Import's owner hoping to get results. Was told that she was on the line with another customer and would call me back to talk. Still no return call or results. At this point Import Specialists has not provided me a receipt/ invoice and is unwilling to return my calls, texts. I've been a regular customer of Import since I moved into the neighborhood approximately 5 years ago. I have trusted and received service that met my expectations at each service interval. Despite my many efforts for follow up I am disappointed that Import has not met my expectations for reasonable customer service and I can no longer trust the company to continue my vehicle service.

STAY SAFE, STAY AWAY FROM IMPORT SPECIALIST. Beware - the staff at Import Specialist (auto repair)…read moreon LaPorte do not wear masks, even when interacting with the public. I was dropping my car off for an oil change and when I asked about their non-mask wearing they gave me some line like "we don't have to because we all have sports induced asthma". They then laughed at me when, not wanting to touch possible virus spreaders, I tossed them my keys. I left but called them after I got around the corner when I realized I hadn't told them about having the appointment. I asked them to call me when they were done with my car and to please not laugh at me, that I didn't laugh at their lame sports asthma excuse. They then refused to service my car. KEEP YOUR SELVES SAFE - AVOID SUPER SPREADERS LIKE IMPORT SPECIALIST ON LAPORTE AVE!

I highly recommend IA Collison for mobile paint job to match my fender to the original color and…read moreheadlight restoration. The price is reasonable less than what others had quoted by other shops. Isaiah did an amazing job. He was very responsive and thorough. He showed up on time, and I am happy with the result. Thank you again!

Initially responded to my request but when I went out of town and came back I tried to message and…read moreno one responded I tried to message again and no one responded I sent a text message out to the owner and read my messages but he did not respond... if this is any indication of how he works definitely would not recommend.

I just had the best experience at Ozzie's, with Paul. I chose them because they are a family owned…read morebusiness and those tend to give a higher level of service. My 2014 Ford Edge was sideswiped during a Black Ice event. The nice young man that hit me was insured with one of the worst Insurance companies around. Paul was patient, informative and understanding, as we sorted out the pros and cons of fixing my old car. He did not rush me and did not dismiss me even when I leaned towards not doing the repairs. Should I need bodywork in the future, I would not hesitate to use Ozzie's. I would also recommend them to others, based on how well I was treated. Teri Potesta

I'm actually torn on my review for them. On one hand, they do really good work. We've brought…read morevehicles to them in the past and have been very pleased with the work. On the other hand, they flat out told me that I should expect to pay ~15-20% out-of-pocket on an insurance claim as their estimate and work would be much more involved than what insurance would pay for. In addition, they charged me $35 for an estimate. For that purpose alone, I will never go back to them. It feels like a cheap way to make a few bucks...not impressed!!!

I had recently purchased a 2023 Infiniti QX55 only to discover a series of door dings on the right…read morerear door as well as damage to the windshield trim. Dent Vision replaced the trim and repaired all of the dings plus a few more they found at various places around the vehicle. They also buffed out a previous scratch repair to smooth out the over-applied touch-up paint. Outstanding service from friendly people!

We are thoroughly impressed with Dent Vision's work on our two Subaru's that were damaged over the…read moresummer by hail. The process was very easy - we submitted their online form with our contact information and insurance claim number, and Dent Vision contacted Geico themselves to get our claim information and reached out to us only to schedule our appointment. They also worked directly with Geico to get their payment on the claim which made it so easy for us. They can contact you via phone or email, which is awesome for us since phone is hard to answer during the work day and many auto shops do not email customers to schedule work or ask questions. The location and office is very clean and everything seemed very organized. We were called/emailed when both cars were ready to go and both of them look great. We will be back for (unfortunately inevitable in this area) hail damage or dent repair in the future and would definitely recommend Dent Vision!