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Big Valley Auto Sales

3.3 (35 reviews)
Open 10:00 am - 7:00 pm

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EH Valet Parking S.

I am so mad after I get my second car from here they don't care about they customers the same day when I get the car out I told them the sales man Miguel my car don't have tired for emergency only the 4 on the car they say I will give you one is over a month and I till waiting for the tired also the gas tanque was something bad took almost 2 weeks calling they to bring it when that happen 2 more weeks to get it fix and also some noise in the engine I still waiting and no fix my guaranty expirer already this is how they take care a customer who already get 2 cars from they I am so mad because I want to get a better car to no have problems no is getting works can believe it the owner don't care I out they customer don't come her and get a car they are very bad people !!!!

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6 years ago

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7 years ago

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14 years ago

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9 years ago

Great place to buy a used car! Family owned and operated

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6 years ago

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12 years ago

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Review Highlights - Big Valley Auto Sales

Bart and his crew are very great to deal with and I would definitely return to purchase another auto!!!!

Mentioned in 9 reviews

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LA's Best Auto Sales

LA's Best Auto Sales

(40 reviews)

North Hollywood

I recently purchased my BMW X5 from here and it was a five star experience. I dealt with Hamlet and…read morehe took very good care of me. He wasn't your typical car sales man... In fact I never once got a "sales man" vibe from him. I was a little hesitant going to a small car lot but I was immediately put at ease when dealing with him. He really seemed to have my best interest at heart and I felt comfortable through the whole process. Which is usually the exact opposite way I feel When dealing with big dealerships. The transaction went so smoothly and I couldn't have asked for a more positive experience. He even followed up with me recently to be sure I was satisfied. 5 stars all the way! I would highly recommend this place and would do business again in a heartbeat when searching for my next car.

I bought my pre owned car from here! The best purchase of my life! Got the Infiniti G37 and the…read moreowner helped me out on Sunday, a day they are normally not open!! I recommend everyone to get a car from this small dealership, I drove out 110 miles just to check the car out, ended up giving me 20$ for gas in the car and I'm just so satisfied with my purchase. I got the warranty with the car for 3 years, Sam made the best deal for me that I couldn't resist! Forever grateful for this dealership nothing but joy!! They are wonderful people trying to just hook people up! Thank you so much for working with me and taking the time out of your day to meet with me and let me test drive it! Only 70k miles!!!

North Hollywood Toyota

North Hollywood Toyota

(1.9k reviews)

Toluca Lake

I've been to a lot of dealerships, but this one is truly different. From the moment you walk in,…read moreyou feel the warm welcome--from the sales team to the service department. I had heard a lot of good things about this dealership, so I decided to come in for an oil change. In the end, I left with another car, new tires, and a transmission oil change as well! Thank you for the great service--your team is amazing.

Yesterday I called regarding my brother-in-law's vehicle, which was brought in for a check engine…read morelight and three transmission-related codes. I simply wanted clarification on what diagnostics were performed before agreeing to a $6,000-$7,000+ transmission replacement. The repair order showed that they pulled codes and performed a visual inspection, noting leaking trans axle seals and a dented transmission pan. Based on that, they provided three options: replace the trans axle (with no guarantee it would fix the issue), install a used transmission, or install a new transmission. When I spoke to the advisor David K, I asked if the vehicle was test driven, I was told yes. However, the mileage in and out reflected only a 2-mile difference. When I asked how far they typically drive during diagnostics, my question was ignored. I also asked whether the transmission fluid was checked. Initially, I was told it's a CVT and there was no way to check it. After I mentioned that many CVTs do have procedures for fluid level/condition checks, I was then told the technician did check the fluid and that it was fine. Later, the manager stated it's a closed system and fluid cannot be checked unless a service is performed. The information was inconsistent throughout the conversation. As someone who has worked as a service advisor in both dealership and independent shop environments, I have never seen a transmission replacement recommended solely on pulled codes and a visual inspection without further diagnostic testing, especially without a thorough test drive or fluid analysis. Low or contaminated transmission fluid -- particularly with known leaks present -- can trigger multiple transmission codes and should be ruled out before recommending full replacement. When I asked for clarification, I was repeatedly interrupted. The manager told me "congratulations" when I explained my background in the industry and questioned what the point of my call was. I was also told to take the vehicle elsewhere because other dealerships charge more per labor hour than them so Good Luck. Asking questions before authorizing a major repair should not be met with dismissiveness or rudeness. Customers deserve transparency, consistency, and respect! Especially when facing a multi-thousand-dollar repair decision. After this call, I contacted another Toyota dealership and two transmission specialists. All stated that a proper diagnostic would include a test drive and fluid inspection/analysis, even on a CVT. I am extremely disappointed in both the diagnostic approach and the way this situation was handled. I would strongly recommend seeking a second opinion!!

Big Valley Auto Sales - car_dealers - Updated May 2026

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