I was passing through town and had 5 of 8 trailer studs break off. in a time crunch and no other places could help me. Jonathon and his excellent mechanic fit me into their schedule and got ti repaired and back on the road an hour.Great customer service read more

Our trailer axel broke and we were able to get it over to Big Tex. Lucky us because the staff here was very helpful and friendly. They accommodated our needs and took great care of us. Overall experience above and beyond! read more

I bought a 1967 Scotty travel trailer and took it over to Big Tex for a new axle. Johnathan and Brad got all the specs and a couple of weeks later our brand new Dexter Torflex axle was in and ready for install. It took them one day to get it installed and now it tows extremely well. On the way home, I had a problem with my hitch coupling so I went back to Big Tex and they got right on it and replaced the coupler latch kit with brand new set up and I was on the road without any problems. These guys did a great job and took care of me so I could get on the road. I'll definitely be back with any of my trailer issues. read more

I have contacted this place three different times this year and still haven't heard anything back, it's hard to buy something when they won't call back. I called about a dump trailer and got no response so after four days I went somewhere else with $12,000 cash and drove off the lot. Next time I physically went in and asked about several tilt trailers they had on the lot. I'm standing there with over $15,000 in cash ready to buy. Trailer salesman wasn't there so the best they could do was leave a note. No response after a week so I went someplace else and drove off same day. Last time and final time I contact these guys I call looking for a cargo trailer no trailer salesman available and a note was supposed to be left. No call yet that was two weeks ago. I had to go again to buy out of town, $10,000 cash in hand drove off same day. That's three trailers this year they missed out on from someone right down the road. I'm in the market now for a utility trailer but won't waste my time here. read more

Not impressed!!! Contacted this business several times, received confirmation email of my inquiry and then NOTHING! Moving on!

Great sales man, tells you everything you want to hear. A months later when my 6x12 enclosed trailer is leaking water on all my delicate sound gear they say that's not their problem. Also kind of funny how all the wheels have the paint peeling off of them. It's like they put a can of rattle spray on them. Would not recommend. Con artists that dump you after the sale. read more

Big Tex Trailer World Georgetown - Trailer Dealers Near Me - Georgetown, Texas

I've bought many trailers, in different states. Some good, some not so good experiences. The trailer I picked out was so new my lender could not determine the replacement value. Big Tex worked by correcting PO's and providing information in order for me to close my loan. Thank you! I did not know they closed at noon on Saturday and had to race from Austin to pickup in time for us to use this weekend. They were nice enough to stay open just a little late so I could close the deal. Thank you! So lets talk value. They were very fair and competitive. In searching for other dealers with the same trailer to get valuation for the lender, I asked if they would price match. Yes.... that is until I gave them the price. Then they declined! So much for that "we'll beat any price" BS. I think it really just depends on what you are looking for. Definitely worth shopping here if you are looking for a cargo trailer. They have my vote. read more

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These people have the worst customer service ever! I purchased this trailer from Big Tex but don't expect any service after the sale. I had to replace an axle and a fender on an 18 month old Legend trailer. The problem was that I took the trailer in on January 12th 2021 and the service guy said it would take a couple of weeks to get the parts... ok. After three months and multiple phone calls it was still not repaired. Don't bother to leave them a message because they won't return your call. They have the worst communication ever. In summary they only had to order two parts and both once received (after three months) were the wrong parts. I finally got my trailer back but I will not purchase another trailer from them nor have them do any repairs on my trailer ever. In the future I will find a reputable company to purchase and repair my trailer needs and suggest you do the same. I hope this helps someone from going through the same frustration that I experienced with this company. read more

I wish there were enough words to explain how these guys literally saved our butts in so many ways. We've been planning a trip to camp in Oklahoma and bought a little bumper trailer. We noticed that bearings, lugnuts etc. Were SUPER HOT. We, thank god happened to be right by big tex. We were a panicked mess. In 1 hour they took us in looked at our trailer, diagnosed it, didn't try to sell us anything, told us our trailer wasnt equipped for the long drive (we got lied to by the people who sold us the trailer) we decided to rent a uhaul they said we could house our other trailer there, but then thought why not buy a trailer from them. They gave us a great deal on a trailer and bought ours for trade in and changed out the hitch ball. We had no appointment and just stopped in randomly. They helped us out in a HUGE jam and we will NEVER go anywhere else for trailer needs. Thank you guys so so so much. read more

I have to say thank you to the crew at Big Tex for helping the Round Rock High School Faculty out at the last minute by loaning us a trailer to use for our homecoming faculty float. I emailed Darin at the last minute when I was desperate for a trailer and he hooked me up in without hesitation. Great customer service and a wonderful supporter of the community, even offered to help us out in the future. If you are looking to buy or rent a trailer please support this outstanding company. This company gives back to the community and has earned my loyalty. read more

Big Tex Trailer World Georgetown - Trailer Dealers Near Me - Georgetown, Texas

After wanting a new high quality trailer for a long time, I made the decision to buy a Big Tex. took it out for the first time, and bolts started falling out. If not for stopping frequently to check everything, I would have lost a ramp and a spare tire. The dealer says that they are not allowed to send any replacement bolts, and I would have to bring the entire trailer in for any relief. What a crock! They know that a customer is not going to haul an empty trailer 60 miles in miserable traffic, so they are off the hook. read more