These folks do GREAT WORK at a good price and they COMMUNICATE really well!!!!…read moreTheir repairman arrived on time and he was very polite. The follow-up calls were very impressive and "over the top"... a rarity now-days.

Called Veteran Garage Service on Sunday afternoon, at 2:00 PM, for a blown garage door spring…read more Garage door was fixed by 9:00 AM on Monday. Great response time. The technician, Matthew, was professional, knowledgeable, friendly and respectful. He did a great job. Reasonable rates to boot. Kudos to everyone involved. Highest recommendation.

On Saturday night, our garage door was making terrible sounds and on Sunday, it wouldn't work at…read moreall. I went to find a good company that hopefully was right here in Rockwall, and I knocked both of those requisites out of the park! I called Rockwall Garage Door on Monday morning at 9:45. Damie came out and had a look and told me what I'd expected. It was a 15-year old door and one of the springs had busted. By 3:00 PM I had a new door (and rollers, the frame, and all that stuff) installed and working great and I was able to match the color of the door when they there on the first visit. This is the way things are supposed to work. Thanks, Rockwall Garage Door! I highly recommend them based on this transaction (which was done, by the way in the midst of some of the worst weather we've had in a long while). They were courteous and efficient at doing what I thought was a good price. Jack W Rockwall

I recently used Rockwall Garage Repair and while the technician was okay with the actual service,…read morethe overall experience left me frustrated and felt taken advantage of. The biggest issue was the lack of clear communication around pricing. At no point was I given a proper estimate for the work that needed to be completed. I ended up being charged close to $500 for what was essentially a circuit board replacement. In my opinion, that cost is excessive. Transparency matters, especially when it comes to home repairs. Customers deserve to know what they're agreeing to before being handed a bill. Situations like this can feel like companies are hiding behind "inflation" to justify inflated prices. Because of this experience, I wouldn't recommend this company. If you do decide to use them, make sure you get a clear, written estimate upfront so you're not caught off guard by an unexpectedly high bill.

TL;DR: STRONG RECOMMENDATION. I moved into the new house and…read moresaw the decrepit garage door opener (and no remote). I Had to replace it, and my old Marine buddy recommended Guardian. I called and response time was pretty darned good. John showed up right on time, and set to work. Took out the old garbage opener; removed the (poorly installed) wall switch; installed the new opener; installed sensors to keep the door path unobstructed; even helped me with the App that goes with the model I'd ordered. PLUS, the overall price was substantially less than I'd have paid at one of the big hardware stores: Fantastic Value. John is a consummate pro, knows his stuff inside & out, is pleasant, super friendly, and practically left the place cleaner than. when he showed up. So he hits all of the numbers: Value; Service; Quality. Excellent choice.

Excellent new garage door install…read more I was 'un-converting' a garage conversion... back into a garage. John recommended a very reliable and quality guy to remove the closed-off wall. Next day, John installed the new door and a new opener. The door is very nice quality, with heavy-duty hinges. Something new (for me) is, they have a vinyl edge that seals a lot of air infiltration from around the top and sides. Tip-Top service and quality hardware. I highly recommend.

I dented the bottom panel of my 7-year-old garage door backing out of the garage. I was worried…read moreabout color matching the panel and getting it fixed right away so I wouldn't cause more damage. Joel came through for me in a big way! He immediately knew who manufactured the door from a picture of a sticker on its side, ascertained it was in stock in Dallas, drove there, picked it up, and installed it. Perfectly., I might add. Then he lubed up the door, cleaned up after himself, and tested it thoroughly before he left. I had other companies quote the job but they outright lied to me -- couldn't replace the panel, had to replace the whole door, etc. Joel explained to me that none of their crew gets commissions, and it's likely that the other companies paid their people to upsell. I HIGHLY recommend this company! Very reasonably priced, too.

Would totally give them 5 stars, but just wasn't all that happy to get rescheduled from a Thurs…read moreappt to a Mon appt due to time constraints (over booking). Appreciated the quality of work however, from the guys who showed up to do the job. Joel took charge of the job & he was very knowledgeable & competent. He communicated very well as to what needed to be done, what possibly could need to be done & to the operating instructions at the end. It took them a bit longer to install the commercial grade opener than originally stated, but Joel wanted to make sure that everything was secure & installed properly which we appreciated. These openers cost a pretty penny to install so whatever it takes to keep them where they need to be is good for us. Had to pick up some cut metal pieces that were left in the driveway & some paper that apparently blew out of some boxes, but the door opener works like a charm & sure is saving me from having to pull on that chain! Thank you guys! I'd recommend Your Garage Door Guys & would have them out again if & when we have the other door opener installed as well!

I can not say enough good things about this company! Their communication with me was A+++. They…read morewere on time and fixed my problem gate quickly. Cory is such a good guy, I will definitely keep his contact information.

From the owner: •Free estimates •Best price guarantee…read more •$60 garage door tune up •$120 automatic slide or swing gate tune up •The most trusted service company in north Texas is Garrett’s Gates and Garage Doors! Call us today for everything garage doors and gates.

5 stars across the board for Billy of Pitt Crew Garage Doors. Billy is the owner/operator and is an…read moreabsolute expert at his craft. He serviced my two shop doors in under an hour. They went from squealing and popping to closing like butter! (and it was a task I couldn't have done myself) His price beat anyone on the market. He was on time, had great communication and did the job he was hired to do. A trustworthy Christian business; He'a absolutely earned my business in the future and my endorsement.

I highly recommend Billy and this company. Top-notch service, great product, expert installation,…read morecommunication and follow up. He fixed previous wiring and left a clean space as well. Great value, worth every penny and would definitely use again.

Will came to my house...gave a free estimate. He was very professionaly and a fellow dog lover…read more He knew what he was doing and gave a fair quote. I shopped it around and had the best price with Plano Overhead Door. Will came out and did the job (raised my rails 4" so I could accomodate my autolift in my garage.) He did a great job and super nice and trustworthy. I can't give enough praise for the work and company. Thanks Will! Lambo and I thank you! Tom

I see it has been a couple of years since my last review of Plano Overhead Garage so an update is…read moreneeded. I once again had an outstanding experience. I called them to arrange for garage door maintenance and they sent someone the same day. They send you a text when the technician is on the way and his name. My technician, Blake, arrived right on time. Blake did a very thorough and professional job. My garage door had become noisy so he checked everything and ended up replacing the springs and the rollers. He checked the opener itself and lubricated it. He lubricated the hinges in the door. The result was a very quiet open and close, and I was very happy. This family owned business is one of the best in the Dallas area and deserves support. They do what they say and offer excellent service.

Really impressed with this company, exceptional response to an issue I was having with my garage…read moredoor. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael.

Michael was Johnny on the spot today I regards to my garage door sensors intermittently flashing…read more Hard reset and we're off. He gave me options in the event I need to replace the unit (s). Thanks Michael. I' have your sticker on my garage wall and will recommend you and your services. David W. Wilson

Not only did we get a better quality door, and super fast service, they were even reasonably…read morepriced! Thank you for the job well done! I would highly recommend them to anyone that needs work on their garage doors!

Greg is AMAZING!! He came out at 7:30 on a Saturday night. I called and he was here within 15…read moreminutes. He's friendly and fast. I've used him 3 times now and every time he has been nice and he's fixed the problem within an hour. He even greases it up to run smooth and quiet.

Josh came out to our residence late on a Sunday. He said he would be there by 8pm, and was. When he…read morearrived he diagnosed the problem quickly and provided a quote that honestly surprised me in a good way. He made the repairs, offered some suggestions for the future of our garage door, but didn't try to up sell us. Josh is professional and thorough. I would recommend his company a hundred times over. Ty Smith Royse City, TX

Adam superior garage door Owner Justin is professional and…read moreresponded back to my concern w.r.t conversation i had with his guy at the time of service. Updating my review after having chat with him over the phone. Wish him all success.