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    Recommended Reviews - Big Red Bus

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    Appetizers
    Rachel L.

    Always have the best time! Great locations, good food, and excellent staff! Can't wait for the next time!

    BigRedBus
    Heather B.

    One thing I've learned over these last 2 years is the importance of community and supporting small businesses. It's taught me how valuable our local businesses are and how some are not only well known in our city, but are also an integral part of what makes Long Beach special. These businesses have helped bring a small town feel in a big city. Big Red Bus has served that role in our community, my neighborhood and special events in my life. When my sister in law chose a Long Beach location for her wedding in 2009 and needed transportation from the hotel to the venue and back for wedding guests, she asked my husband for suggestions and he immediately suggested Big Red Bus. She could have hired shuttle vans but, chose the double decker bus and the transportation became one of the most memorable parts of her wedding. I'm 2019, we wanted to do something different for my daughter's birthday. She was young and was still building friendships in school. So, her party would include a lot of family which meant entertaining both kids and adults. We hired the Big Red Bus & it was perfect. They picked us up at our house, drove us down the coast to Huntington Beach and back. It was a beautiful day in May. The kids loved the excitement of being on the double decker bus. They played a playlist of music perfect for the occasion. The adults enjoyed the views and being able to relax for the drive with a cold adult drink in hand. Both kids and adults couldn't stop talking about what a fun adventure it was. The pricing worked out and was comparable to the expenses that come with a party at a loud, crowded kids play place or the costs that add up having a party at home. When you have a mix of adults and kids, it can be harder to feed and entertain everyone and I think the guests appreciated the change of pace. Hiring Big Red Bus for both of these events was inspired by years of them being an important part of our neighborhood's annual toys for tots event. Every December, for as long as I've lived here, our neighborhood gets together with the fire department to collect toys for Tots for Tots. Neighbors gather together and fill bins with new toys for kids. We are able to connect with each other and help strengthen our community. Big Red Bus comes in with their Trolley (and previously the double decker bus) and drives us through our neighborhood to look at the houses decorated with lights. It's a special event that we look forward to every December. It brings neighbors together, helps kids (and adults) meet new friends and gives us the opportunity to help the very important, Toys for Tots charity. Big Red Bus is a important part of that. So, if you've managed to read this very long review, I hope it encourages you to support this amazing company. Especially if you are a local resident. A business that has been a local, small business for this long and who is a part of our community history, is a business you should support and that you can trust. I believe one of the owners used to live down my street long ago. You can trust that they'll want to give you the best experience and that they know Long Beach and local areas in and out. Plus, they're awesome hosts!

    Brian H.

    Fourth year on the holiday lights trolley. It's a lot of fun. Bought tickets through Groupon. Company is well run. They are responsive and its well organized. Tour takes you through Naples Island and Belmont Shores. You see beautiful decorated homes. Pete will explain the history and tell you funny holiday jokes. Highly recommended. We'll be back next year.

    Christina P.

    So fun! I had never seen or heard of this until I found it on Groupon. I highly recommend it. There were people there for a birthday party, people with their families, and people just hanging out with their friends. I sat on the top of the bus so with the wind while driving it can get a little cold so bring a light sweater if you get cold easily. You're allowed to bring beers on the bus for in between the bars.

    (4/15)
    Glen N.

    Thanks to the friendly, attentive, and highly organized staff and the fun fellow riders, we've done five different tours. We've done the... Big Red Bus Sunday Funday (a great Father's Day) the Big Red Bus Oktoberfest (one of our best excursion days ever) a private birthday charter (as a guest- thanks Jennifer Garcia Cole!) and even the Long Beach Trolley for Christmas (aka birthday charter- thanks Jesus) the Big Red Bus brewery tour, (in a school bus- my first time in a LONG school bus)

    $5 rebooking charge if you cancel without 5 days notice, but they can cancel at 7pm the night before! HORRIBLE!
    Mindy S.

    My husband made reservations for us on 12/21 for the New Years Eve bus. We have been thinking about moving to Long Beach next year and we were so excited to spend NYE on the bus. We made hotel reservations because we obviously didn't want to make a long drive home after drinking. Why the 1 star review? Becausw it's 7pm the night before our bus and I'm packing up for our hotel stay and my husband gets a call to tell us that our bus is cancelled! The guy says "I'm really sorry, you'll get a full refund for the bus" but that's not much consolation when we have a hotel booked at inflated holiday pricing that we can't cancel because we weren't even given 24 hour notice. I think it's pretty ridiculous that there is a $5 rebooking fee if you cancel within 5 days of your date, but they can cancel on you the night before at 7pm.

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    3 years ago

    We ALWAYS have a great time! The crowd is fun, the appetizers are served hot and ready. We always feel like VIPs.

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    Page 2 of 10

    Ask the Community - Big Red Bus

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    Absolutely STUNNING in here. Very reminiscent of Alice in Wonderland, lots of cute and quirky…read moretrinkets throughout. Elena was the only person working but she made sure our experience was great and checked in on us often :) Elena started off by bringing us our teas + cream and sugar. It was followed by a lovely warm scone (10/10!) with Devonshire cream and a berry jam , a nice simple salad, and then our assortment of sandwiches + desserts! I got the chocolate chai, very nice aromatics and spices coming through with some notes of chocolate at the end. The scone was honestly my favorite thing along with the jam and the cake pop! This is only my second high tea experience but I loved the decor, the ambience and the food. I would definitely recommend to a friend looking for this kind of experience.

    Went for my sister's birthday, she wanted to share some tea time with my daughter and we loved it!…read more It's so cute, the service was amazing and the tea was delicious. We were never rushed, and even completed the cute list of things to find around the room. It is not cheap, but all the high teas I looked at were about the same price or more. The sandwiches were good and we had all the pastries listed and plenty of fruit. We enjoyed it so much we decided to book it for my daughter's birthday! I got a call from Elena and she was so awesome and excited to have us for the birthday. We are looking forward to the wonderful celebration!

    The Simple Luxe - Kai's Cutie Pie Bakery 1st birthday party | A little bakery built just for their sweetest milestone.

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    I had such a wonderful experience working with The Simple Luxe for my son's first birthday party…read morethat was farmers market themed! From start to finish they were incredibly easy to communicate with- responsive, attentive, and truly listened to what I wanted. Lisa and her team brought my vision to life, and it was even better than I imagined. What really stood out was their willingness to work within our budget without compromising on quality or creativity. They not only designed and set up all the balloons, backdrops, installations but they also spent extra time helping me decorate and design the farmers market with the custom gifts I made and/or purchased for my guests. The entire process felt stress-free and enjoyable. Everything turned out beautifully and we received so many compliments. I am truly honored to be The Simple Luxe's first farmers market themed client and I would absolutely recommend them to anyone looking for a talented, reliable, and kind vendor who goes above and beyond. If you have been following them on social media like I was and have an upcoming event - reach out to them and get a quote! You will not be disappointed!

    We had an amazing experience with The Simple Luxe for our daughter's first birthday wildflower…read moretheme. Their designer, Lisa, truly brought our vision to life. We also wanted to include our late dog in the design, and she incorporated him so beautifully. Seeing the attention to detail in their previous work is what convinced us to move forward, and all of our guests were blown away by how everything turned out. Jasmine was also a pleasure to work with. She was very communicative, easy to talk to, and made the entire process stress-free from start to finish. She really listened to our ideas, gave us time to make decisions, and helped us stay within our budget. Huge thanks to the setup and cleanup team as well. They were punctual and respectful of the time we had the venue booked. My wife and I would definitely recommend The Simple Luxe to anyone (if it's within your budget). Their hard work and dedication to their clients truly shows in their work.

    Rekindle Creative - Bridal bouquet perfection

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    $$

    Julia and the entire team love what they do and it shows through their successful events! Their…read morepassion and attention-to-detail they put into everything results in a beautiful special day. A friend of mine who got married recently hired Julia and her team at Rekindle and I got to see them in action as I was helping out with their big day. Everything from beginning to end went smoothly and my friend was glad that she hired them over others. I've also attended friends' weddings that hired Rekindle for their florals and the flowers were absolutely gorgeous! Their floral style is uniquely special and adds so much beauty to the entire venue. Give them a call and request a quote!

    Julia and her team are just the best! Julia was our wedding planner, day of coordinator and…read moreflorist! From Day 1, she was very responsive, enthusiastic and very professional. She has the best style and so I knew I could trust her with all aspects of the wedding. I wasn't one of those brides with a "vision" of what my wedding would look like, and super busy at work. Julia made pinterest boards for me, sent me follow up emails and always scheduled meetings and calls around my hectic schedule. And everything ran so smoothly on the day of! I had the best time working with her and her team :) As for florals, it was so easy! I showed her some photos of things I liked, and told her some ideas I had and she made everything happen! Thank you Rekindle for everything!

    One Call Event Rentals - A true Cinderella fairytale party!!

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    Do you want stress, anxiety, and frustration? Then this is the company for you. Very BAD…read moreCOMMUNICATION! And will send DIRTY/missing items. When you hire a company for an event as important as a wedding, you expect the absolute best from your vendors. To clarify, the only reason I gave 2 stars instead of 1 is because yes the set up was beautiful and we had no problem with the guys that came to physically put up the rental tents. They were great, they worked really hard, this is not about them. This is specifically towards Darlene, the company coordinator/manager/owner. Darlene was quick to respond when it came to taking your money. But after the payment was made, she went MIA. She wouldn't answer several calls and texts for days. "Sorry we are really busy", no that's no excuse to not be available to a paid client especially when there are issues/questions. The day before the event, instead of showing face and apologizing for the bad communication she sends her young attitude-filled teenage daughter instead to coordinate the guys setting up. We paid for the tents with fabric, wedding chairs, table runners etc and guess what? The wedding chair cushions were DIRTY. I bring this to the attention of Darlene's daughter and she very dismissively says, "I'll bring some more tomorrow". Fine, as long as they are replaced. Darlene's daughter leaves before the set up is complete, and we realize that they did not bring the table runners. We call and text Miss teenage attitude, no answer. The set up guys claim "maybe this fabric left behind is supposed to be the table runner", but after inspecting it we realize the dirty and torn fabric is actually for the tents not the tables. Again, tried to contact Darlene to advise her that our items are missing. No answer. She finally calls the day of the wedding and claims the fabric is the table runner. No it isn't! The fabric was clearly for the tents not the tables. And she says they will not be coming back to replace the dirty seat cushions. SO UNPROFESSIONAL! She did reimburse for the missing/dirty items but that doesn't change the fact that the items were delivered like that, terrible service and that the communication was almost zero. You can imagine how this made the bride feel on her big day. I do NOT recommend this company, they will give you a headache, stress, anxiety over bad communication and deliver dirty items.. or just not deliver some items altogether! Do yourself a favor, go somewhere else.

    DO NOT HIRE THIS PLACE FOR SPECIAL EVENTS!!…read more When I saw pictures and reviews for this company, I was so excited to hire them for my backyard wedding. They don't have a show room, so I was basing my decisions off of their Instagram/Yelp pictures they posted. After I signed a contract, I quickly realized what a mistake I made. Darlene (the business owner) was terrible at communicating with me. She would often ignore my texts and take days to respond. Darlene would constantly blame her lack of communication on being "so busy" or "she didn't see my message". The week of my wedding, we had agreed on a day and time of when her team would set up for the tent drapes. Then, a day before the set up, she says that instead of setting up at 9am, she will now be coming at latest 5pm inconveniencing my family and vendors. They finally arrive to set up and her daughter (aka her "assistant") came with the biggest attitude. I was busy rehearsing with my family and vendors, that I didn't notice she left with no notice. She didn't even bother to check in with me and seeing if I needed anything else. I was so upset to find dirty seat cushions, stained and ripped drapes, and an incomplete inventory. Instead of bringing ivory table runners, I found filthy and ripped mixed matched tent drapes that she called "table runners". Her daughter Isabel told me they would come the morning of the wedding to replace any damaged material, so I trusted her word for it. That was a mistake! THE MORNING OF MY WEDDING, Darlene calls me saying "sorry I missed your call, I wasn't near my phone". Really? I called maybe 6 times. They didn't show up after-all the morning of my wedding to replace the disgusting chair cushions and runners. Instead she gave me $80 to "refund me". Thank you Darlene for being the most stressful part of my wedding planning. If you are a bride, trying to make your backyard wedding special, or if you are hosting a special event, please do not hire this company. You will regret it! I sure did.

    Chic Event Designs - Orange Hill Restaurant

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    I don't know what I would have done without Erica; her service is unmeasurable! She was so amazing…read moreand had EVERYTHING completely under control. She took time to understand my vision at the venue and executed it beyond perfection. She meticulously and seamlessly managed every aspect of our reception and exhibited so much attention to detail! Erica is so professional, tactful, and compassionate; I felt like she was an old friend, someone I've known for years! She gave me peace of mind from the moment we first spoke on the phone. Please don't hesitate to retain her services, you will not regret it! We love you Erica for being part of our forever memories!!

    I met Erica in June of 2017, I got engaged in March the same year. She was the planner for one of…read moremy really good friends wedding, so I was expecting her to be amazing for mine. Erica really turned me off in the beginning because she basically texted me every evening waiting for me to make my down payment for her services. That should have been my first sign to move on and look for another planner - I really liked my friends wedding so I looked passed it. She was very helpful in the beginning, she connected me with my photographer and gave me ideas for our sign in guest book - but that's about it. I originally booked The Reef for our reception site, but ultimately changed to the Vintage Rose. I didn't know that the Vintage Rose came with a day of coordinator, so I let Erica know right away about the issue. We ended up changing my package to strictly planning only. She didn't help me plan anything. I asked her for cigar vendors multiple times but she never helped me out with that. I asked her to make my timeline for the morning half of my wedding day, and even that was difficult to get out of her. What did I pay her for if she didn't even want to help me with that? She said, she normally doesn't do it unless it's followed very closely. Well guess what honey, it was. So thank you for doing that ONE thing for me. When I talked to my friend about all the things that upset me about Erica, she apologized and told me that she should have warned me. My fault for not discussing with my friend more before booking her, my aspiration for an amazing wedding day totally blinded me. I have attached some pics of our conversations - where she never gets back to me about cigar vendors when I clearly asked her multiple times. All in all, if you're looking for someone to really take charge of your planning, most of the time the bride and maid of honor are the best ones to plan. Ladies, you are more than capable of taking charge of your wedding duties. Save yourself the money and trouble.

    Big Red Bus - tours - Updated October 2026

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