I stopped to pick up an online order, 7 people in line to check out with only one cashier so I went…read moreto help hub desk to hear i had to pick up through checkout line. Definitely will not shop online using pickup if I have to wait more than a couple minutes to get an order already paid for. 7 people and 1 checker?? Poor service and how am I saving time ordering online If I have to wait in a line that I'm gue took 15 minutes to get paid items? Lost a customer

I have to say hands down to Amy & Jim Hood, I was in need of a Natural Gas Grill, they were so…read morehelpful, ordered it, put it together, and even delivered it at no charge. I had to call back and pay for it over the phone and had great Customer Service, then the young man that delivered it was amazing! Thank you ACE Hardware for all of your help and Customer Service! You all are Amazing!

I may not always love the prices but this store is amazing . Tool rental is very easy. the staff is…read morevery helpful. they have a lot of really surprising things in there at times ! :)

Horrible this one guy was very disrespectful towards my mom, because earlier that day we had gotten…read morea tractor. We got home and we had left to go back for something. We had someone who tried to start the tractor while on our way back and we got a call that the tractor wasn't working so when we got back there, we told this one guy that it wasn't working. He proceeded to act like my mom was stupid and didn't know what she was talking about, while asking for a ball we got a call that the tractor was working, we told him that it had worked again, THEN PROCCEDED TO START MAKING SNID COMMENTS ABOUT THEM. Then when they were loading the ball on HE GOES FULL SPEED ALMOST TO THE BACK END OF THE TRAILER. I was in the car with my siblings, the whole car shaked, doors closed because how fast he was going, then he slammed things down. I don't care how mad you are you are in a business that you should represent it with kindness and patience. Absolutely rude, and unprofessional, and you additionally endangered kids in the car with your immaturity.

Ran in here to pick up a couple of items for my son's new place. Got the help I needed right away…read moreand the guy knew his stuff! Found the items I needed and we were in and out in less than 5 minutes. Great customer service!!!

Extraordinary service -- employees are knowledgeable, friendly, and very helpful. You might pay a…read morebit more than you would pay at a big box store but you'll get good advice to fine-tune your decision (thinking of paint in particular).

While my experience with Pontiac was not a good one, they did respond to my review and were…read moreinterested in details so that they could determine why it went badly.

From the owner: We strive to make sure that we create value for each customer and uphold our commitment to the…read moreGordon Guarantee whether through project quotations, personal interaction with customers, and delivery of orders.