Highly recommend to be in contact with Salmon Insurance! I have had the best experience! Honest…read moreand Professional, I give them more than 5 Stars! Thank you for all your help and setting us up with the best insurance policy that worked amazing for all the coverages we inquired. I Personally recommend to give them a call and get a quote to compare with your current insurance. Definitely worth the time 100%

If I could leave a negative 5 I would. They do NOT respect your time or money. You have to…read moreinitiate every "we will look into it and call you back" follow up call. Rates went up and they made excuses why other rates wouldn't be better. Switched to a company that is saving me $1000/year. I cancelled a policy with them (verbal and written) and they ingnored it. Had to keep calling for 14 months to get money back ... Still waiting. They'accidently" cancelled house insurance and that told 6 weeks to get fixed. They told finally admit they made an error. The worst customer service.

Helped me basically half my home and auto insurance cost and were super easy to work with!read more

I was helped by Joshua and he answered all my questions and we got everything put together very…read moreeasily and smoothly! 10/10

Called to talk to my agent of 15 years today (Shauna Evans) to ask why they had not given me any…read morepersonal attention as allstate decided to drop my without question after I stupidly filed a claim for backing into my own rock wall. She was highly unsympathetic "we can't call everyone" and seemingly had no care whatesoever that I had been a long time loyal consumer. she basically read off to me the same letter that I had been mailed and then when I said well cancel all my policies with you then SHE HUNG UP ON ME!! (I was not beligerent) and refused to answer the phone. Do yourself a favor and pick one of the "thousands" of other agents out there to represent you

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Orem. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Orem residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Orem today.

Cherise was efficient and so helpful! She was able to cut our cost almost in half and provide…read morebetter coverage! I have total confidence in her. So glad we were able to work with her!

I needed insurance for a newly purchased vehicle and Cherise helped me. The truck was being…read moredelivered on a Saturday and when I called Cherise, it was very close to closing time. Cherise, in fact, waited past the office closing time to get all the necessary paperwork completed so that I would be able to have my newly purchased truck delivered and set with insurance. That kind of service shows that not only is Cherise dedicated to her clients, Inszone has hired agents that care about their clients. Thank you Cherise!

Same location concern as other reviewer (don't live in CA YELP)…read more.. When my wife and I married I left Farmers and an excellent agent (Ron Taggart) in the Sandy, UT area and fell under State Farms and Shay's office. I am only aware of him and Patty working there. In every instance when I have tried to get help with an auto question, refinancing etc., their office has been extremely slow in responding. Our loan officer (handling a refi for us atm) commented this morning in fact that, "My processor emailed him yesterday. And I also sent him an email as a follow up today and have not heard back from him." This happened a couple of weeks ago as well when trying to get our homeowner insurance policy/proof of coverage info. from the insurance office. And, no replies to (a) call(s) either apparently until Shay finally called to say sorry he was busy, Patty was out etc. and that he had gotten the info. over (very tardy). The loan officer, in talking to me about the hangup -- as we are trying to schedule a closing at title -- also noted, "Typically insurance companies get us what we need right away with [sic] the drop of a hat, not sure what this guy's hang up is...." Having dealt with insurance offices for decades, I am so tired of Conder's office's sluggishness, that I am trying to convince my wife to change. Rob H. in Mapleton, UT

FYI, I DON'T live in San Fransico, I live in Provo, UT. I don't know where Yelp got that from…read more I've been with State Farm for so long, I Don't remember when I started with them. Easily up to 4 decades! House and autos. But lately . . . office almost NEVER ANSWERS THE PHONE!!! So you leave a message, THEY NEVER CALL BACK!!! There was a severe hail storm Aug. '24 damaging my roof. I was sweeping up shovels full of the granules for weeks after every rain storm! State Farm said that wasn't hail damage! Roofers did! Houses all around me were getting their roofs replaced, including a house next door, a house across the street, a house 3 houses away from me. There's one 6 houses up the street that had damage but the owner was afraid of getting a rate increase and didn't get it repaired. I mapped no less than 18 houses less than a half mile from mine that got their roofs replaced, and that's just the ones I could find. State Farm sent a man to inspect my roof, and a while later I got a letter of denial. I contacted a roofing company who inspected it and all but promised that the hail damage was real and they'd get the claim approved, but they said State Farm was one of the hardest companies to honor claims. I waited months to hear a resolution, and during that time SIX other roofers looked at may roof, including the contractor who installed it 17 years ago, and ALL said it was definitely hail damage. One day a woman from State Farm calls and tells me the claim is denied because "There's no damage to the metal." Shortly thereafter I managed, miracle of miracles, to get in contact with Shay Condor my agent told him I was quitting State Farm if they didn't approve my claim. Inasmuch as agents aren't involved with claims, he wanted look into it and call me back. That's been a couple months ago and he never called back! I was talking to a neighbor about it, and he had a brother that handled things like this. He came over and spent 30 minutes and determined that there WAS metal damage from the hail. He put in a reinspect to State Farm, that's a month ago and State Farm hasn't responded. Liberty Mutual did my neighbor's house and Farmers did the widow's across the street. Just saying.

I was unfortunately in the market for home owners insurance due to having had 2 water claims…read morehappening close together. I called numerous agencies a number of times, including Allstate.. And I was met only with more frustration with each call it seemed until.. .. Through yet another 're-routing' of phone services I eventually got in contact with Easton at this office. To my knowledge he is not (yet?) an Agent, but man he blew me away with his ability to listen, identify concerns, and take ownership of the problem. Even with his phenomenal service, the outcome was still the same that Allstate is not "directly" at this time able to offer the coverage I worked myself into needing with those 2 claims. I had taken that as yet another rejection, and then on my shameful drive home, frustrated, discouraged and.. .. scared honestly, I got another call from Easton. He had STILL been working behind the scenes, and got a.. .. I'll call it "partner" of Allstate that would offer me coverage, and Easton would still be able to work the magic to get me 'bundled' with Allstate and I can not applaud this man enough! I love the Allstate commercials, and now.. .. Solely because of Easton, I feel I am also going to love being part of the Allstate family!

Very disappointed. Decided to switch from USAA (after 28 years) after being promised significant…read moresavings by what ended up being an intern at the office. Was told I would be getting the same coverage (provided all the docs to them from USAA)at great discount for both my cars and house. After agreeing to move everything over, I went through the policy and found they had undercut my homeowners policy by almost $400,000 and my custom built home was changed to "basic ". Now I want to switch back to USAA or go to someone else and because I've only been with Allstate for a few months most insurance companies won't take me now. And then found out my umbrella policy was not actually with Allstate but some company I've never heard of.