Mr. Adams has been great, seriously a kind man who made our few conversation seem personable and…read morevery informative. However, you rarely get the opportunity to communicate with him and often are subject to his assistant. The assistant has been rude on a few occasions now, (all documented). It is because of this I personally recommend choosing a different office to handle your insurance needs. The few times you have to deal with your insurance company after signing up will be due to you experiencing an accident or for help/questions while injured and you deserve someone kind, understanding, and attentive to your needs. Why else would you chose to give them your money when there are SF agents on almost every corner. Wish you the best.

Not all agents are created equal. In dealing with the agents in this office I have received great…read morecustomer service. All my questions were answered, and Savanna went out of her way to get answers to all my questions. I appreciated being told things for face value, and honest opinions. Highly recommend getting a quote, and giving them a try.

I've just changed my auto insurance from Progressive to State Farm. When I called the Ray Liu…read moreState Farm agency, I felt like the people working there were more interested in getting me the best insurance for my needs than they were for the money in my wallet. Dealing with the agent and the employees was a pleasant experience. They made me feel relaxed during the process, even offering snacks and drinks--although not the alcoholic kind that I often need when dealing with other insurance agencies! Other insurance agencies use operators in other countries, and I'm never sure if the information I receive is accurate. This is not to disparage people just trying to do their job, but it is refreshing to talk to someone local who understands my needs. Long story short, the Ray Liu State Farm agency steered me to better coverage than I would have received from Progressive, and saved me over $100!

this has quickly become the worst possible bank to bank with between them constantly charging me…read morewith random fees and always locking my card for fraud to where i can't use it , cannot get cash from the atm, and can't do anything i'm beyond irate with this bank at best they're scammers and at worst they're așșholes . I tried using my card to buy some lunch and low and behold my card kicked for fraud i try calling to get it unlock and wow shocking they can't do anything until i call a specific number between 1pm and 5pm on monday ... 3 days from now !! this is the worst possibke bank ever and i would suggest any and everyone bank elsewhere

Super unimpressed with the loan process here. Your "pathway" is based on your credit and for auto…read moreloans they wanted me to put down almost 15k on a vehicle with positive equity in it already and a 9+% interest rate. I've heard they had good rates and worked with people and the loan officer I worked with was super helpful. Apparently this is just another help the wealthy credit union. Take your biz elsewhere.

Friendly and knowledgeable staff! And, while doing the feedback questions just now, I was reminded…read moreabout the many other services AAA can provide in addition to insurance and emergency towing. At their physical office they can also do many of the same things that the DMV does, provide Notary public services as well as the old-fashioned maps and travel books!

We've been AAA members for decades and used roadside assistance a few times. I've also used their…read morevehicle registration service a few times since it was very convenient. When I moved to Utah, I drove to the nearest office in Orem and had Utah plates in minutes. I was pleased with the service. I thought this was the convenience I was paying for since I didn't need to go to the DMV. I recently called the Orem office and asked what I needed to add my daughter to the registration on one of our vehicles. They said just just the registration, so I drove the 30 minutes to their office and quickly ran into a problem. They said I also needed my vehicle title. They said the employee should have told me that. It was going to be an hour round trip drive home to get the title, so I drove to the DMV in Provo in hopes it would save me from the drive, but it was unusually crowded. I drove home to get the title. I called AAA while driving home to ask another question (I certainly had the time). I explained my vehicle title was issued from my previous state, but my vehicle was registered here. The employee said that was not a problem, but to also bring proof of a smog check just in case. I got home, grabbed the paperwork, and got back on the road to Orem. Employees at the Orem office looked at my vehicle title (AKA pink slip) and couldn't figure out how I had registered my vehicle in Utah [through them], but still have a title out of a different state. I told them I had contacted the Utah DMV and they said the title didn't need to be changed. AAA employees made calls and checked different things but ended up telling me they couldn't add my daughter to the registration and I would need to go to the DMV. They suggested I make and appointment, which was helpful since it was so crowded. The employees were very nice and apologized numerous times for the issues, but this was a big hassle and employees I spoke with on the phone seemed to have no idea what they were doing. I made my appointment, drove to the DMV in Prove, and took a seat since I was quite early. My number was called just a few minutes later (and quite early). I explained the situation to the employee and gave her all the paperwork. She said it was no problem, her fingers were flying all over the keyboard, and I was walking out with the new vehicle registration just minutes later. On a side note, the DMV employee said it would take a couple weeks to get the new title, but I got it three business days later. Seeing as how the DMV is much better in this state than my previous state, I should have gone there in the beginning. Every other experience I had at the DMV here has been surprisingly pleasant. This is one reason to not have AAA. Just a few days later, my daughter needed a tow truck. I told her this is why we had AAA. I got to her work before her shift ended in order to have a tow truck soon after she was off work. I called and had to go through an annoying phone tree. Press this number, press that number, etc. It was extremely annoying. I then was "helped" by a virtual assistant (a computer). It was terrible. Close to an hour later, the text messages from AAA were still saying they were trying to find us a tow truck. Not that one delayed, but they had not yet even found one. I got jumper cables and got my daughter's car started. We left and I called AAA roadside assistance automated system to cancel the service. This was even more terrible since I was now driving and it wanted me to press different numbers on the keypad (at least they were on my dash). I choose the option to cancel. Several minutes later I received another text saying my request was being reviewed by a specialist since finding a tow truck was taking so long. I called back, went through the phone tree, and again cancelled the tow. It seemed to work this time. If you want AAA for the roadside assistance, you may want to first check and see if your credit card offers this. My Visa includes roadside assistance at no extra charge, and I will likely be using it should I need roadside assistance. I also may not be renewing AAA again next year. I just renewed last month, so I have close to year to think about it. One more strike and that's the end of our memberships. AAA - get rid of your terrible automated roadside system. When people need assistance and are possibly in a stressful situation, they don't want to deal with a phone tree and a computer. I was only dealing with a dead battery and your system still managed to make me quite angry. Your system made the situation worse. Is that what I am paying for?

Wow, HORRIBLE EXPERIENCE. They sold off my mortgage, even though we had never missed a payment…read more This now shows up on my credit score as a closed line of credit... To make things even better, we were 30 days late on a credit card payment (we thought we had set it up for auto-pay) and they literally did the same thing - just closed our credit card account!! My credit score dropped like crazy. Ridiculous bank. The lady on the phone made it sound like it's a normal thing to just close someone's credit line after a late payment...

Lost wallet - came in to get cards sent to me again - worked with Jayden and he was so kind and got…read moreit done supper fast and efficient!! thank you always for your service wells fargo!

Heads up to America First members: My account was locked…read moreafter a purchase from a UK company. After a long phone verification process, I was told I now must complete facial and voice biometric screening through a third-party company (LexisNexis Risk Solutions) just to regain access to my own account. I'm very uncomfortable with banks requiring biometric recordings because their fraud system flagged an account. Members should know this process is happening and ask questions before agreeing to it. LexisNexis has experienced multiple reported security incidents and breaches over the years. They locked my account because i bought from the UK and I have to give biometric data to use my money?

Switched from one of the BIG multi State national banks on advice of our CPA and financial advisor…read more Don't have to make appointments to speak with an officer, open on Saturday, at a convenient location and could get a HELOC! We have been very happy with the change.

I love these people! Any one that has worked here for more then a year, know just about every…read moremember by name, and go way out far beyond what thay need to just to make sure you are taken care of. I have been with them for about ten years after leaving my old bank that I was with sence the age of twelve-years-old. Had my ex try to charge her bills to my accounts, thay did not charge me a dime for the over draft, made sure the account was closed and a new one was opened and ready to go all in less then half an hour and we're more then willing to call the cops if I wanted. I will be with them for a very long time to come!

This used to be called Family First credit union. I guess it was bought out by security first but…read moreit's ran by pretty much the same people. I had a horrible experience with them so I would stay far far away from here.

Helped me get home, auto and life insurance at an amazing price with great coverage. I highly…read morerecommend.

a great agency that truly cares for you. they are quick to respond, nice, and always looking out…read morefor my best interest and very knowledgeable