Absolutely pathetic. Finance manager is an outright liar. Prep was never done. refused to comply…read morewith Mo law by cancelling service contracts. I wouldn't let the service dept. work on a tricycle. Absolutely never again. Kyle and M Spencer should be ashamed.

I bought my very first motorcycle here more than 10 years ago at their original location and had a…read moredecent experience. They have good pricing and a wide selection of motorcycles. Their salesmen arent pushy and, rarer still, offer a test ride of the motorcycle before purchase (on used bikes at least). Found a nice motorcycle on their site at a great price and decided to trade up. Took out a local loan so I didn't have to deal with having to apply at the dealership. I researched the range of what my bike was worth and called them ahead to set an appointment to evaluate my trade and set my purchase in motion. Came in and was never greeted by the salesperson I spoke to over the phone. They paired me with a guy who didn't even offer his name but asked me to bring the bike around back to get my trade estimate. 20 minutes and some change later they give me a lowball offer on my bike. I was a little insulted at first, but after some introspection on my trade and the price they were offering on the new bike I wanted I decided it was worth it so long as they were willing to haggle. Thankfully we were able to reach a compromise and I was looking forward to taking the bike home. Here's when things went a little south. I had to return to the dealership to complete the purchase about a week later (no fault of theirs, just couldn't complete the purchase on the original day I came in due to time constraints). I told them I ahead of time i was going to arrive in the morning days and also just hours before I had planned to head back out to them. I arrived and was greeted by a service guy who complimented my original bike. Went into the sales room and wandered around looking at the other bikes waiting for someone to help me. 30 minutes later and no one even offered me a "good morning". I found my bike had been set aside apart from the other bikes and marked "sold", temp plates already attached. Texted the sales guy I originally spoke to over the phone but never got a reply. it wasn't until a manager saw me wander by his office that he called me over while he was finishing up another client, and asked me to wait so he could help me next. In the meantime he assigned me yet another salesperson who gathered my paperwork so we could finalize everything. He had my paperwork ready to go in about 5 minutes, but I had to wait another hour until a different manager called me into his office to sign all the paperwork. The original manager had taken in 2 additional clients before he even remembered me. The second manager prepped the final paperwork, I signed them, handed them over the title of my trade, and after a quick handshake was told "congratulations" and handed a "spare key" along with the paperwork I needed to submit to DMV. I asked if they were going to give me the first set of keys and if someone was going to wheel out my bike (it was by other bikes and I did t want to chance it). He said the original keys should be with the bike, and waved me off. I then waited yet another hour until the service guy I had spoken with when I first showed up happened to walk by and asked what bike I ended up buying. I pointed out my new bike and asked if he could get someone to help me roll it out of the showroom floor. He asked who my salesman was, and I told him but added that I didnt even MEET the guy. He was nice enough to roll the bike out for me through the service department so I could finally take it home. I never got the first set of keys, any of the bike's owners documentation, or my original license plates back. Never talked to my original salesperson or manager outside of setting the appointments to look at my trade. Never got a followup call regarding anything on the deal. Oh and they "forgot" to mention that I would need to pay a credit card fee because they took my debit card info to hold the bike. I offered to bring them a check and would take the bike when the funds cleared, but they insisted I just use my debit card. That was additional $200 on the price of the bike (which they ended up halving because I complained about it) I get it, the bike I bought was on clearance and they wanted to move other inventory since all I had left to do was leave them my trade and finish paying for the bike, but they made me feel like total trash after everything was concluded. What should've been a positive experience was soured by all the neglect. Oh and after I got the bike home I removed the rear rack that they were touting was an added benefit to the bike. They put Dell's Powersports on the plastic on the bike's tail. Normally it's an easy fix removing it, but the tailpiece was marred with scratches and some of the fastening screws were missing. Shop Dell's for the price and nothing else. it's more rewarding and a better experience just buying online and having it dropped off at your door. Ive had better experiences just window shopping at other dealerships

As frustrating as it is to need a tow, Dawg Town made the process as easy and smooth as it came be…read more Highly recommended!

I was pretty irate when I hit a rock and blew a tire 30 minutes into my trip across Missouri. With…read moreno tire places open, I needed a tow home. Jeremy showed up quickly and just as quickly improved my mood with his kind and understanding attitude. Very professional, let my dog ride in the cabin with us, and just a great guy. If you're in a bad situation, he is definitely worth your call.

Every time we call we get the assistance we need. Cody has been great at finding the hard parts…read moreand also with communicating with us. Thank you guys for assisting us to get our jobs done and making our customers happy. From Bailey's Collision Repair (Cameron, MO)

Emailed them on Tuesday Dec 30th asking about a seat for my vehicle. Received a response in 20…read moreminutes! Excellent Customer Service and part was shipped quickly and in Grade A+ shape upon arrival as it was described. Highly recommend Anthony here!! Photos of the seat received installed in my vehicle! So much better now!

I lived in and around Warrensburg for half of my life and I've had to use my auto clubs many times…read more(out of gas, flat tire, tows, etc.) almost every time my auto club was called when I was near Warrensburg they'd send Tip Top. I got to where when I'd call I'd say "You'll send Tip Top for me, won't you?" and they would. During the icy Christmas weekend, I got stuck and again AAA called Tip Top for me. This time it took a little longer than usual (an hour), but they had me out in about 3 minutes. I'm sure I wasn't the only person having car issues that day so an hour isn't bad considering I was 15 minutes away from Warrensburg anyway. I've always felt confident in the service they provide and that they'll do their best to help me out of a situation.

Excellent customer service! My roadside assistance sent them to me and even though Kia sent them…read morethe wrong direction on the highway the driver was very polite, happy go luck, and professional. He quickly changed my tire and told me where to go to get a new tire so I continue the 2 1/2 hour journey home. Very pleased with the service, did I mention that this took place after hours on a holiday weekend. I would highly recommend this tow company.

They are very friendly and good with military discounts. I have never had a bad experience with…read morethem.

I sent them a message about doing a emergency tire repair and was able to get in first thing the…read morenext morning without a appointment. The guys there were very friendly and the owner is down to earth and willing to help!

Great service and honest about what your car "needs" and what can wait. They make an honest buck…read moreand aren't "part changers" like a lot of places. They diagnose before they just start putting in new parts cause they "think" this is what's wrong

I went to their place to fix my car and I spent like 6 hours. And they fix something different and…read moremy car got worse than before. Also they charge me more for the labor price . I honestly don't recommend this place at all.

I have never left a review before but Warrensburg Collision went above and beyond to help repair…read morethe front bumper of my car today. They fixed it so fast, were extremely kind, and did an amazing job. Definitely an asset to our community and I will for sure be recommending them to friends!

They do an outstanding job!! Get you in quickly and do an awesome job. If we could give them 10…read morestars we would. My daughter had an accident and a place in Jefferson City couldn't get her car in for 4 months, I couldn't believe it. Warrensburg Collision got her in within 2 weeks. Took her car in on Wednesday and it was ready on Thursday. Work was impeccable. Can't say how amazing they are in every aspect. I would recommend them hands down, no job is too small or too big. YOU ALL ROCK!

Great honest hard working mechanics. Our car broke down we…read morewere driving thru, they called us before they did any working the car, And gave us an estimate. The car was too far gone, not worth the repair, they gave us some money for it, Great US Veterans, thank them for serving our great country. Very helpful getting us to a hotel

Best service ever!!! My car broke down around 9pm and had it repaired on the road by 10pm.read more