While traveling in the Cedar City region, we developed a slow leak in our front driver's side tire. The good folks at Big O found the problem (a nail) and patched our tire at no charge. Let me repeat that: at no charge. Fantastic customer service on the eve of our drive back to Wisconsin! read more

I live in California and always get my tires here when I come to visit family. This time I wanted to get 2 tires and they only had real good (and expensive) ones. I told them I was selling the car soon but reluctantly said ok. He checked in the back and said he had 2 good used ones (after I already said ok to expensive ones). And they installed them for waaay less money. They are real people who actually care and this is why I keep coming back here. read more

While coming down the hill from Duck Creek headed home to Los Angeles, our rental car developed a leak in the passenger side rear tire. By the time we bounced into Big O (gotta do something about those driveways) the tire was at 16psi. The good folks at Big O found the problem (a nail) and patched our tire and stunned me with no charges. We were on our way again in less than 20 minutes. A big thank you to Cameron and the service gang. read more

Everyone's mileage may vary (pun intended) but my truck tire needed a valve stem replaced. I dropped my truck off around 11am on a Saturday and they had it finished and back to me before 1pm. That's a major win in my book and an excellent experience with Big O. I will absolutely think of them first for any of my future tire needs. read more

We were in Brian Head and had a slow leak. Drove to Big Os in Cedar City and they were so accommodating and quick! The tire had a nail and they fixed for free, in and out within 20 minutes. Very grateful for them. read more

Their service was very good and cooperative. The technician was very helpful and competent. I will definitely use them again.

I want anybody who's planning on doing business with to be very cautious. They might be good at changing oil that's still to be determined but indefinitely ownership for when they break your stuff and some rings on my truck broken by them and it took them 2 1/2 months to own up to the mistake. Have a friend that went in there and got charged for oil filters and never got them changed. Be careful of doing business with Cedar city big old, I will never do business with them again. read more

We were spending the weekend in Cedar & came out to find two low front tires ;just had new tires put on before the trip). Popped into BigO & the guys got right on it, replaced both valve stems (that were leaking) and got us back on the road in time for the championship game! The manager Cameron was a great guy & our tire tech Sam was meticulous in his repairs! Thank you so much! read more

11/10/2025. I went to Big O Tires today for an alignment and tire rotation. When I left my vehicle with them I had my Marine Corps hat on the dashboard. In the week I have owned this hat I have driven with it on the dash and it has never moved or fallen. When they were done with the service I returned to my vehicle and found that my hat was on the dirty floor of the front passenger seat. This is a brand new hat that was gifted to me for the Marine Corps birthday. After inspecting my hat I found that there were black fingerprints on the top and underside of the bill. A large thumbprint was on the right side of the top of the bill and some prints under as if this person purposely picked up my hat and put it on the ground. I would understand if the hat was obstructing the mechanic's view and needed to be moved, but putting my hat on the floor and not even the passenger seat is absolutely unprofessional and unacceptable. It is my understanding that the employees are not supposed to touch belongings in the customer's vehicles. And the worst part is that today is the Marine Corps birthday and I will always remember the disrespect and unprofessionalism that this individual showed today. After contacting the manager he asked that I bring the hat in for him to see the dirty fingerprints. I'm not going to waste my time going back there. Bottom line, Big O Tires is employing an inconsiderate individual and I'm truly disappointed in their work ethic and customer service. read more

I had a slow leak and they found it and fixed it FAST!! I love these guys. Thank you so much for saving my vacation!!

My family and I were headed back to Las Vegas from Brian Head when we noticed a major gash in our front driver side tire. The truck was rumbling and the tire was starting to fall apart. It was about 4:30pm on the 3rd of July and we called these guys and let them know what was going on. They calmed my nerves and told me to just bring the truck over and they will fix it. We were nervous because of how late it was and how busy it probably would be in the shop. When I pulled up, the manager came out and checked the tire and asked me to pull the truck around back so they can get it replaced. I was so satisfied with the service that I asked if they could go ahead and replace all four tires (might as well). After waiting maybe 40 minutes, the truck was finished with all new tires. I could now head home with my family and trailer with no worries at all. This place is amazing! Good friendly service still exists. Thanks team! read more

We got hit by another car and punctured our tire. Not only did they take care of us quickly but Zane and his team was amazing to work with and I wouldn't recommend anywhere else. read more

Can't thank Zane and Colton and the Cedar City Big O team enough for their help yesterday. I was 700 miles from home with a rear flat. Would have had to wait two days to get a new tire my size, so they spent several hours improvising a fix that got me home - and did not charge me. Great people. great service. Highly recommended. read more

We were traveling in a rental car and our car registered low tire pressure in the right rear tire. We called Big O's and Cameron was so nice and told us to bring our car in and he fit us in immediately and took care of removing the object out of the tire and repaired it. We were able to return to our vacation with minimum interruption. It is so refreshing to discover a business that cares about the customer and provides quality work. I highly recommend Big O's in Cedar City. read more

We were in desperate need and these folks wouldn't even come out to take a look. While traveling with our motor home, we were having a problem with one of our rear tires with a leaking valve stem. We called ahead and told them what the problem was, manager says if we are still here they'd help us out. Yeah, there were 4 guys still working and pretty much ignored me. I went in and talked to the manager and he seemed pretty put off with me even being there. They said they couldn't help, one guy even came out and moved the valve stem around which made the leaking worse. Long story short....made it to St George after calling the manager at CMC and he said he'd personally take care of us. He stayed an hour and a half past closing, got our leak taken care of in 20 mins and was very understanding of our problem. Big o should be called Big Zero I spent 42 years in the service industry doing refrigeration. My customers were my income, it didn't matter how long I worked that day, how far I had to drive or that I'd have to leave home as soon as I got there. They could count on me being there for them. These folks were just worried that it was quitting time. Well, I'll never use that company ever again. read more

More like Big HOs Tire bunch of parts changing mechanics who barely know what tires do. Go anywhere else except The Tire Company.

When on a socially-distanced road trip from California to Utah for the New Year long weekend, we encountered a flat tire when near Bryce Canyon NP at around noon on the last day of our trip. Though we got the flat replaced by the spare tire, there was not a single tire repair shop in the vicinity that was open on that fateful Saturday to fix the flat tire. Since we had to drive back to California the same day, and we could only drive about 300 miles on the spare, we used Google Maps to locate and call tire repair shops within a 200 mile radius in the direction of home. Most places were closed or were about to shut shop for the weekend before we would've reached, and we started getting worried that we'd hit a dead end. That's when we stumbled onto the listing for Big O Tires, which was 72 miles away in Cedar City, UT, and luckily they answered our call and confirmed that they were open till 6 PM! Hurray! We drove slowly on the spare tire to Cedar City, and reached Big O just after 5 PM. Cameron at the front desk promptly collected our details, and, within a few minutes, Austin was came to the parking lot to take the car for repairs. There was ample space inside to wait amidst the tires, even some chairs to sit on (in case you are tire-d!), and we also took the chance to top up our water bottle using the water dispenser and to freshen up in the clean restrooms. Austin was back with our car key within 15 minutes! When I went to the front desk to settle the bill, Cameron simply handed me the invoice, and wished me a happy new year, without even asking for my credit card! I checked the invoice and was shocked to see that the total amount was $0 for the flat repair and for replacing the spare tire with the fixed tire! I double checked with Cameron if this was correct, and, with a twinkle in his eye (and surely a smile behind his mask), he said that this was on them and again wished me a happy new year! Happy new year with a Big Oh indeed! So, we left a cash tip for Austin and drove back to CA feeling happy and grateful about the kind people that we randomly end up meeting in life. Needles to say, our fantastic experience at Big O ensured that the flat tire wasn't the least thing that we remembered about our vacation, and that our year started on a high despite it! read more

Big O Tires - The invoice with a Big 0 as the total left me with a Big Oh expression! - Tires Near Me - Cedar City, Utah

Just NO. Long wait times. They can't seem to find decent help. They're always backed up 2 or more hours. I bought tires from these guys so when I got a flat I went there to have it repaired. The manager was rude about it. I was told it would take at least 4 hours to get to and I should come back another time. I noticed they had an idle bay for lack of help. That was the last time I went. I'll never buy another product or service from this store. read more

We had flat tire while camping (nail). They fixed it within 15 minutes and told us it was on the house! Fantastic service and friendly staff

These guys were fantastic! I had my car get a flat 30 minutes south of Cedar City. Called them. They said they closed at 6 but if I got it there they'd be able to take care of it. Got it there at 5:30 and rolled out of there right at 6! Even better the total charge for the fix was $0.00. Anytime you're in need of tires or repairs check them out in Cedar City. read more

I was just passing through Cedar City, early on in my road trip my tire pressure light came on. Despite my efforts I struggled to get a correct read on the actual pressure let alone get them to the correct pressure. I stopped by the shop on a Saturday It took me 5 minutes to explain my issue and them about 3 minutes to have me back on the road!! All free of charge. What more could a girl ask for!! Great experience! read more

Highly recommend this place! We were traveling from California and had a nail lodged in our tire and they fixed it right away and didn't charge us a thing. Very courteous and professional atmosphere. read more

**Cameron @ BIG O TOOK GREAT CARE OF ME** I had a flat tire while on a road trip, and I guess I have an exotic wheel size as no one in town carried the tire size. Cameron called up a nearby city and had them delivered. When I finally got the car to the shop, it turns out the tire was repariable with a patch. Cameron went above and beyond!!! Highly recommend! read more

**DO NOT GO HERE** The tire pressure sensor light came on in my car. I stopped at Big'O'Tires (since Midtown Tire had a 3 hour wait), in Cedar City, to get a puncture in my tire patched up. After the service was done, I was told by a manager (Cameron) that "the puncture was to small to charge for service." No invoice, no receipt. It should have been a red flag for me that I got my tire serviced for free. So, being naive, I believed the gentleman and went on my way. I did not even check the tire (MY FAULT!). Fortunately for me, I did not have to drive the car very often in those two weeks. My tire pressure light came on again and so my husband I assumed it was the sensor. We took the car to the Toyota dealership in St. George to get it fixed. We received a call from Toyota Service asking us to go back where the cars were being serviced. Once we arrived, I was asked exactly what service I received from Big"O'Tires. I told them exactly what the manager told me when I had the "patch work" done. He, as well as the mechanic (I did not get his name! Very helpful and nice as well), informed m]e that no patch was done to my tire. Instead, my tire had been filled with beading seal, due to the whole inside beading of my tire missing. (PICTURES ADDED) . To my surprise, I was very upset. The "sealant" looked like glue on my tire on both sides of the tire. My tire looked as if my tire was ripped apart. Had we continued to drive the car, the higher the risk of the tire to be blown off the rim. Seeing as I didn't pay for service, I was scared Big'O was not going to have me in their system. So I called and asked if I was still in their system and what service they have listed under my name. Again, I was speaking with the manager Cameron. He said "Yes we do have you in and the service of your flat tire being fixed." I never had a flat tire! I'm just glad they have me registered in that day. He then asked if I wanted to schedule another service, to which I replied no. I then explained to him what Toyota service found. I explained that the sealant looked like glue, to which he corrected me Immediately stating "It is not a glue, it is a sealant." Ok... Regardless of the proper name, the tire looks awful and it is extremely unsafe to drive. He then begins to tell me that Toyota is merely trying to sell me tires that I probably don't need. So, I pass the phone off to the gentleman at Toyota Service to explain what he found to Cameron himself. As soon as I pass of the phone, Cameron says "Ok, how much is this going to cost me?" Wow. That is a wonderful way to deal with the problem your business caused in the first place. Cameron did not want to help with our tire situation. I did not ask for money, all I asked for was an explanation as to why my entire tire was covered in "sealant" and I was lied to as to what service was done to my car. Cameron "highly suggested" that I instead drive my car to the closest Big'O to get my tire fixed. Of course, I refused. I already put my car at risk with Big'O and was not stupid enough to do it again. Cameron's solution was to call the Big'O in St.George and have a replacement Sumo Kumho tire delivered to Toyota. While I appreciate the replacement, it does not take away the fact that my tires were left horrendous. I have since called Big'O corporate and explained my situation and they will be taking care of these issues firsthand. I, nor my family, will be setting foot in another Big'O. read more

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Horrible service! I was told them that all I needed were my two front tires replaced, they said it would take 30-40min. I sat in there store for almost 3 hours! I had gotten there right as they opened at 8am too. This is the worst service I have ever had. Im never coming here again! read more

Driving just through Cedar city, our car started violently shaking. We pulled over and had our car towed to this big o. They were unbelievable helpful. They got my car right in to check out the problem. They even gave me and my family a ride to our hotel we booked for the evening. They got our car fixed the next day which helped us continue our trip and have a great rest of our vacation. I 100% recommend taking any of your car needs/problems to this store. Kyler in particular was super helpful! Go to this big o for any of your needs :) read more

I ordered tires and made an appointment to get new tires installed. I received a confirmation email and thought I was all set. I arrived the day of my set appt. To be told the tires were not there. They had not been shipped. No one called me from big o to let me know this. I emailed customer service and never even got a response from them. Bought tires elsewhere and will never go back to big o read more

Blew a tire on the highway and had to spend the night. Got there at 730am and got awesome service. Nothing special on price but did t expect that getting quality tires. Service couldn't be beat. They got me back on the road so i can make it to Colorado on time to pick my son up at airport! Thanks dudes! read more

About a year ago I took my Toyota Tundra in for a oil change. I brought it home only to find the next morning a oil spot the size of a dinner plate on my garage floor. I took my car back and was almost treated indifferently about the error and Cameron the manager never bothered to even apologize about the mistake. Fast forward to yesterday, April 3rd. I brought my truck in again for an oil change and told him, (Cameron again) that I might need my tires balance because I went into a ditch. He told me I might need an alignment, I responded by saying the truck isn't pulling at all, but rather the steering wheel is vibrating. His response was a smirk and a grin, like I didn't know what I was talking about. So, I told him, go ahead check the alignment. Two hours later I pick up my truck and surprise! it didn't need an alignment, there was just some mud on the undercarriage. I drove the truck to St. George, then home later, only to come out and (yep you guessed it) more oil on my garage floor. That's twice in the past year Big O in Cedar City hasn't tightened my drain plug properly. I'll never get my oil changed there again. Every time I come in to Big O, I feel as though I'm not welcomed and treated not as a vauled customer by Cameron. I can say that when coming in today, to fix another oil leak, (oh the air filter cover wasn't put on properly) James treated me very nicely. After the first oil change problem, I decided to buy tires from Big O in St. George. Hope your experience is better than mine. Check your drain plugs! Oh, the owner always asks for the invoice number to "research" the problem. Here you go, 044103-143909 dated 4/3/20 read more

Big O Tires - Oil Filter not on properly - Tires Near Me - Cedar City, Utah

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Two of our studs on our tire sheared off on a Saturday afternoon and Eric did a remarkable job at getting us taken care of. He didn't talk down to us like we (four girls) didn't know anything. We couldn't recommend Eric and Big O enough! If we could leave a 10 star review we would. read more

(FLAT OUT LII needed 4 tires taken off my truck to have new tires put on the rims then balanced and put back on. I had a very clear discussion with the mechanic at the front desk that I wanted (tape on weights) not hammer on weights. Because the hammer on weights kept falling off. He said I understand and we will do that. After I picked my truck up he told me here are your keys and I made sure the guys put on the tape weights. I thanked him and trusted he was telling the truth. I then checked my tires and they just put the hammer on weights on the inside of the rim where I could not see them unless crawling under the truck. He lied to my face twice this is ridiculous I used to be a common customer but will take my business elsewhere now. read more

Big O Tires - Tires Near Me - Cedar City, Utah

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Took my wildland fire truck I. For some routine maintenance. I had a good list that was due to get done. Cameron was awesome and took Care of everything they could possibly do for me and my truck. Awesome attitudes definitely felt like I had known them forever when I walked in. They will always be my go to anytime I'm in the area. Thank you all y'all ROCK. read more

We were visiting the area staying at a nearby RV park and noticed our truck tire seemed to have a slow leak. Stopped by Big O tire in Cedar City Utah and they got our truck in right away. Turned out we had a nail in our tire. Big O repaired it quickly and did not charge us!! They also "re-learned" our tire monitoring system (The readings were reversed). Tire fixed, TPMS reset correctly, fast friendly service and again amazingly all this at NO CHARGE. We really appreciate the kind gesture and help especially being from out of town. THANKS Cedar City BIG O!!!! read more

These guys were awesome. We are from CT and had an issue from the mud slides at Zion. They took as in as soon as we got there, were very thorough and reasonable. Highly recommend. read more

We're on a 2-week camping trip and blew out a relatively new tire. We called from the road with our dilemma. They special-ordered the replacement, we came in the next day, and they installed it within an hour, despite their being very busy. Very friendly, very helpful. read more

Via certified mail I sent owners, Steve Pickett and Mark Griffin written request for help after my car was damaged by Big O in Cedar City and both failed to respond. if you want to be belittled, lied to, ignored, and have your vehicle ruined this is the place to go. I want my car to be as it was before going there. read more

These guys are pretty cool, I didn't read the last review until i was already in the place getting new tires put on my H1 Hummer. So after i read this review i started paying close attention to what was going on. The manager was awesome and down to earth. Even though the job was alittle harder then they expected, the tire guys and manager remained calm and continued to check on me to give me up dates. And the price was practically a steal. I see no reason why you couldn't go here for service. read more

Great service! Developed a wobble in my front end on a road trip, they diagnosed It to a separating tread on one of my front tires They had two of the heavy duty truck tires my vehicle requires and changed them out in less than one hour. They also rebalanced my rear tires, diagnosed and cleared a check engine light for free! I was able to buy the failed O2 sensor down the street at the auto parts store and repair it myself which saved some money. Thanks for the help Tim! read more

DO NOT GO HERE! I was having issues with my brakes. In fact, I had to press the brake pedal halfway down for the car to even begin slowing down! I took it here, to Big O tires and told them this and was hoping they would look into it. They CHARGED ME $400 to change out the brakes and rotors because that was their best guess. I know this is a situation that is trial and error. And I wasn't upset that they did this and it didn't fix the problem. What I was upset with, was that they gave me the keys and told me it was perfect! He even told me the master mechanic test drove it and said it was exactly how it was supposed to be Who am I to argue with a master mechanic? Well, the pedal didn't change one bit, and I called them back the same day about it. They told me 'no, the brake is how it is supposed to be. It's supposed to have a little give in the pedal before the car slows down.' I insisted that this is not how the pedal was for over 6 years. He continued to reiterate to me that I didn't know how a brake pedal was supposed to be. To remedy the situation, I took my car to MCO tires. They looked it and found the problem in the brake booster and brake master cylinder. Once they fixed it, they test drove it and realized something wasn't right still. BIG O TIRES DIDN'T CLEAN THE ROTORS BEFORE THEY CHANGED THEM A FEW DAYS PRIOR!!! They couldn't even do the job I paid them to do properly. AVOID THIS HORRIBLE BUSINESS AT ALL COSTS! read more

Had a flat that another place said they couldn't fix. Pulled in to Big O Tire and they fixed it, put the wheel and Tire back on the truck, and put the spare back in its place. All for no charge. It's not even A Big O tire!!!! We tipped the tire guy $5 anyways though!! read more