Calandra Ayers helped us get into a brand new 2025 Chevrolet 4x4 pickup. We always get put in a…read moreused vehicle but not this time thanks to Calandra. Thank you for all your help in answering questions and making sure it was all in our price range. Thank you Thank you!!! I would put more starts if I could

Very poor service experience . Communication was bad from start to finish , and I had to…read morerepeatedly reach out for updates. My vehicle was at the dealership for 2 weeks, yet there was little to no communication. To make matters worse, I was charged $500 only for a diagnosis, with no repairs completed and no clear explanation for the cost or the long delay. This is not the level of service I expect from a dealership.Extremely disappointed and will not be returning again.

Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

They charged me $685 to replace a wiring connector on the camshaft position sensor. I would hate…read moreto think what they would have charged if it were something more involved. Edit: Phil called in response to my review. See the attached invoice. I had already replaced the camshaft position sensor (a ten minute job), which was new. This did not resolve the code, which indicated the connection was intermittent. I had tested the connector with a multimeter, which indicated there was a bad connection at the connector. This was communicated to the service manager when I dropped off the vehicle. The technician stated that there was a broken tab on the camshaft position sensor, and they replaced the brand new part I had just installed. See the attached photo. That the tab could be broken without being filed off is highly suspect. It's a durable part. That the relatively fragile connector was damaged is more credible. In my opinion, as stated to the service manager, it was obviously the part that needed to be replaced. They replaced the connector, which again, I had communicated was the likely issue. They claim to have paid $110 for this part that I can purchase at Napa for $26. So in summary, I paid $685 to have them swap out a $26 connector. I can only conclude they're either dishonest or incompetent. Edit 2: Well Phil, now you're just outright lying. You did not show me the new camshaft position sensor you removed and replaced. Your technician did not perform any diagnostics, and ignored the diagnostic information I provided to you in advance. He just started swapping parts, AND overcharging for the time spent. Even if the sensor needed to be replaced, a $40 part that takes ten minutes to install, to charge me $685 is absurd.

Great guy would highly recommend his service. I was having issues at a hotel in Durango and he's a…read morelittle ways away but he's on Durango's yelp and the man gave me advice to help me get back on the road and it worked and I'm on the highway. I'm extremely grateful for this man and would recommend his services any day five stars

My car was losing coolant fluid so I took it to AQR on a Monday. Shanon found that it was leaking…read moreat the water pump and said the water pump was driven by the timing belt. Since my Chrysler 300M had about 84,000 miles on it I went with his suggestion that I also replace the tensioner and timing belt. By Friday morning it was repaired and ready. AQR is located down County Road 350 about a half mile off Hwy 516 in Flora Vista, NM. The service was professional and they exactly met the estimate given for the repair. I would recommend them and go there again.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Traveling with my wife and we realized brakes needed replacement. Called ahead, explained symptoms…read moreand made appointment. Brought truck in, they checked it out, did all four wheels. Price was as expected, job done in less time than anticipated and everyone treated me as though I were a local longtime customer. Start to finish awesome.

I initially took my truck to another shop where I was quoted $2,500--plus an additional $129 for a…read morediagnostic, which wouldn't be applied toward the final bill. On top of that, the technician pushed for a full set of fluid flushes that felt more like an upsell than a necessity. Then I remembered I had previously used Largo Frame & Alignment for a rear axle replacement and had been very happy with their work. They were communicative throughout the process and kept me informed every step of the way. This time was no different. Sierra was especially helpful--thoroughly answering my questions, which I really appreciated. The diagnostic fee was applied to the total cost, and the final bill came to $2,000. Great service, fair pricing, and no pressure--Largo is definitely woman approved.

Had brake trouble over the long holiday weekend in Durango. A shop there quoted us $3,000 for new…read morebrakes and rotors, front and back, on our motorhome. Also claimed they couldn't do the work in one day, which would mean staying in a hotel. Another local shop confirmed our suspicion that we were being gouged and overcharged and helped us find an alternative when they were not able to fit us in this week. Went down to Farmington, NM to Gene's Frame and Alignment who charged us $1100. He said that we did NOT need the back rotors and the back pads were borderline for needing to be changed. He also spotted a broken stabilizer bracket and was able to fix that quickly on the spot at the same time. All completed in about 6 hours.

Superfast service and you could tell the service guys really cared. Highly recommended!!read more

Cheapest oil change in town, I'm pretty sure. $102 for oil change and rotation…read more Men were very nice and quick. Mentioned every Wednesday is ladies day for a -$10 discount