Caruso's is the place to go for authentic Italian pastries. Their selection is huge. Picked up…read moresome cucidati - a fig filled Italian pastry and some almond paste cookies. Service is super nice and very helpful - even when you can't pronounce what you're looking for! Good prices, great selection and helpful friendly service. What's not to like!

Very good Neapolitans. They said they do different cookies each day, so the variety of Italian…read morecookies may change day to day. If you order ahead, they will make a specific type you'd like to get.

Excellent desserts and very friendly staff. There's so many tasty treats I have yet to try but for…read morethe moment, my favorite is the raspberry lobster tail.

It's so hard to write this review because Deserts Beyond The Ordinary is so good that it's…read morechallenging to find the right words to express how much I love this place. . I've lived in a number of cities around the country and can confidently say that this isn't just the best pastry shop I've tried in Upstate NY, but it's the best I've ever tried. The staff is extremely welcoming, kind, helpful, and patient through the ordering process and I love that it's run and owned by a local family. Although I don't live in the area, I order them frequently to send to friends and family and always visit when I'm in town. I consistently get excellent feedback on how much everyone LOVES their pastries which always look as good as they taste. I also appreciate that you can order a variety of mini pastries in advance. Their new location is beautiful, very clean, and a great place to meet for coffee or get some work done. They have an expansive menu with a number of unique flavor options. They're also very innovative because in addition to all of the usual staples, they also offer new, creative takes classic pastries like their flavored cannoli fillings. Highly recommend.

Utica Bread purchased Hemstrought's Bakeries. This location sells items from a cheese company…read morealong with Hemstrought cookies and half moons along with Utica Bread and Pastries. Love this location as it is larger and is the main bakery and they tend to have more of a selection. However, I got there early this morning and was shocked to see lot crowded with lots of out of state cars. Realized it was the Boilermaker weekend which brings in a large number of people. Can't complain as I got the loaf of bread I came in for. Love their italian bread.

I placed an online order on March 23 for a special event and was charged immediately. Over the…read morefollowing weeks, I contacted the bakery multiple times and was repeatedly told the order had been made and shipped. Despite those assurances, I never received any shipping confirmation or tracking information--and the order never arrived. Because of this, we had to scramble at the last minute to replace the items for our event, which was both stressful and avoidable. The most concerning part of this experience was not just the failure to deliver, but the repeated claims that the order had shipped when it clearly had not, combined with a lack of ownership throughout the process. Multiple messages and calls went unanswered or unresolved, and no one proactively followed up. I also reached out directly to ownership and received no response. After nearly a month, a refund was finally issued--but only after continued persistence on my end. Polite interactions aside, the overall experience showed a serious breakdown in communication, accountability, and basic customer service. I would strongly encourage others to proceed with caution.

We lived in this area and visited Holland Farms frequently. We moved downstate five years ago and…read moreit wasn't until we visited again yesterday that I truly appreciated what an absolute gem Holland Farms is. There's absolutely no place like it. Everything is so fresh and beautifully displayed. The employees are beyond friendly. The halfmoons are the epitome of deliciousness. Amazing tomato pie! The list goes on and on. Do yourself a favor and try a jelly bun! I promise you won't be disappointed. I may only get here once a year now, but it's definitely worth the 3.5 hour drive!

When you place a special order on half moon asking for buttercream frosting as the buttercream the…read morecakes are decorated in and open the box up at the funeral and they are all the sticky sweet frosting you get at the counter- what a REAL DISAPPOINTMENT I MUST SAY- You had 1-JOB #YouFAILED !

I went in to get my 91 year-old grandmother a doughnut and I love their donuts so I decided to grab…read moresix. The lady decided to put them in bags. I asked her can you please put them in a box she had such an attitude over a single box I told her to cancel my order very very rude so so rude in front of many customers, I will not be returning and a lot of my family won't either I've never been treated so rude in my life horrible customer service.

Ordered Ramon's Bakery, chocolate fingers, spotlights,etc. to have extra for graduation party…read more Fantastic. Big hit, fresh, good. Everyone asked where they came from. They always put out a good product.

Our last trip to Utica brought us to Napoli's Bakery hoping to get yet another Tomato Pie slice (or…read moretwo). Our timing hasn't been great since I seem to get there and the last slice has just gone out the door. No problem. I'm game for a sub. Tried to order a small sub to be told there is just one size. ok. no problem. Ordered the large Italian sub. The sub is now my most favorite sub. The sub was on the freshest roll with freshly cut deli meats. The way the counter is you can't watch the staff make your sub so it's a surprise when you open it. I opted for the usual toppings of lettuce, tomato and onion. Asked for the oil and vinegar and the nice lady taking my order suggested mayo as well.....sure, let's give it a try. My first bite was hard to eat since it is so big was hard to shove into my mouth. Only ate the first half for lunch. My five stars comes from eating the second half. Usually after a few hours the bun gets so soggy that it's just not pleasant. No problem here. Thinking that the mayo/oil combo would make the bun mushy I was anticipating the worst. Again, there was no problem. The bun survived, the meats were still delicious just as wonderful a bite as the first half. Only problem I have is that it's out in Utica. Also purchased two containers of the Chicken Riggie's and two containers of the Utica Greens from the freezer. We have gotten to eat both since coming home. I am a big fan of the Chicken Riggie's. While I was told that the peppers are to be spicy, it appears to have used pepperoncini peppers. Left a bit of a tang to the sauce that becomes very addictive. I've tried other Utica Greens and there are usually more greens. That was disappointing. Go for the subs and the chicken riggie's.

I've been going to get tomato pie since I was a child with my Mom. For their own good their famous…read moretomato pie has been going downhill. I expressed it to the manager and he says it's that time of the year that the tomato pie rises too fast and that's why he takes this time for vacation. However his family before him ran the place and it never rose like that and they ran it that time of the year for many more days. I explained that the crust was way too thick and was dried up. With his excuse of it being too humid is just that an excuse. My third time in three weeks now has been this way . No I'm sorry or please try us again . Zero people skills. Looks like Napoli will be losing business and he could care less . Better be careful or your three day work week it will be no more....

WOW! We had a birthday party for my son and I got an orange cake with the less sweet frosting and…read moreit was good to the point where people were asking to take a piece home with them. There was orange zest in the cake and it was absolutely perfect. They did a beautiful design and I was super happy. The pricing was good and I cannot recommend enough. Give them notice for a custom cake. Awesome service, good price, and incredible cake!!!

Under the radar local cash only bakery that makes the freshest pastries you can imagine…read more Hypes : - cakes and cupcakes - soft , solid flavor, soft , and a great buttercream - danishes - the raspberry and cherry and popular and sell out by 10am, the nut ones are also delicious - almond or walnut - Their black and white cookie is probably the best in the area -soft with a delicious frosting on top - They're glazed donut is also one of my favorites in the area - Their snowflake rolls are extremely popular for dinners and Thanksgiving - they have great seasonal pies and goodies! Gripes: - i wish the interior was a little nicer so you can sit nicely and enjoy your coffee and pastry there - if they accepted cards it would save me a lot of trips to the atm!

So happy they expanded their days open. It was hard getting there and with limited hours I would…read morealways seem to miss them. Wish they would stay open past 2pm one a week but am happy they have moved from a five day week. Shop is so cute and like some of their others stores had a number of artisanal items. Left with a loaf of italian bread and a bagel. The bagel was awesome complete with french butter I had at home. I was so happy I final got the chance to try a bagel. Usually just leave with a loaf of bread. Highly recommend. Great place to buy items for a gourmet food basket

Based on its popularity, I was eager to try Utica Bread. One day I stopped in at around 1PM, and…read morethere were hardly any pastries left. Having learned my lesson, I arrived before 10AM on a second visit and was able to score an almond croissant. At $4.25, it was definitely on the higher end. I was disappointed to find that the almond croissant didn't have very much almond paste, and worse, it was not very laminated. Overall the dough texture was completely off as it was too soft and flaccid. Without sufficient frangipane and a somewhat tasteless dough, this was a bit of a chore to finish. The composition was just puzzling. I would not buy this particular pastry item again from Utica Bread. Almond croissant ($4.25)