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    Big O Bakery

    5.0 (1 review)

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    Hemstrought's Bakeries - bread

    Hemstrought's Bakeries

    3.8(38 reviews)
    1.9 mi
    $

    I placed an online order on March 23 for a special event and was charged immediately. Over the…read morefollowing weeks, I contacted the bakery multiple times and was repeatedly told the order had been made and shipped. Despite those assurances, I never received any shipping confirmation or tracking information--and the order never arrived. Because of this, we had to scramble at the last minute to replace the items for our event, which was both stressful and avoidable. The most concerning part of this experience was not just the failure to deliver, but the repeated claims that the order had shipped when it clearly had not, combined with a lack of ownership throughout the process. Multiple messages and calls went unanswered or unresolved, and no one proactively followed up. I also reached out directly to ownership and received no response. After nearly a month, a refund was finally issued--but only after continued persistence on my end. Polite interactions aside, the overall experience showed a serious breakdown in communication, accountability, and basic customer service. I would strongly encourage others to proceed with caution.

    Utica Bread purchased Hemstrought's Bakeries. This location sells items from a cheese company…read morealong with Hemstrought cookies and half moons along with Utica Bread and Pastries. Love this location as it is larger and is the main bakery and they tend to have more of a selection. However, I got there early this morning and was shocked to see lot crowded with lots of out of state cars. Realized it was the Boilermaker weekend which brings in a large number of people. Can't complain as I got the loaf of bread I came in for. Love their italian bread.

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    Hemstrought's Bakeries - Half moons

    Half moons

    Hemstrought's Bakeries - Half moons

    Half moons

    Hemstrought's Bakeries - Cookies

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    Cookies

    Knead to Eat Bakery and Cafe - Blueberry Lemon Pancakes and crisp bacon

    Knead to Eat Bakery and Cafe

    3.7(31 reviews)
    0.8 mi

    Initially discovered Knead to Eat Bakery & Cafe, located at 53 Franklin St in Utica, while ordering…read moreon DoorDash, and later visited in person because of the great food. The café is located right next to Nancy Ford Photography. It can be a bit difficult to spot due to limited visibility, but parking itself is not an issue. There are shared slanted parking spots in front with neighboring businesses, as well as additional parking available behind the restaurant, which is convenient once you know it is there. The interior is hip, bright, and welcoming. Seating is somewhat limited, but despite that, we were always able to find a place to sit without having to wait. The space feels modern and casual, suitable for a relaxed breakfast or brunch. The food was good overall and service was fast. We ordered the Pancake Board, Spin Art, and a veggie omelette. The Spin Art was my favorite. It was soft, flavorful, and melted in the mouth. The Pancake Board was extremely well executed and fun to share, and the veggie omelette was solid. Coffee, however, was not their strongest item. One nice touch is that water is free and self-serve, which is always appreciated. It can get crowded inside on Saturdays, and since there is no outdoor seating, the moderate ambient noise from other customers makes it less ideal for long conversations or quiet chats. Doug, the owner, was friendly and genuinely eager to help when I had an issue using my $5 off "cupcake points." Although he was not able to resolve it immediately, he did eventually figure it out, so I will be using the coupon on my next visit. Overall, this is a solid local spot with good food, efficient service, and a welcoming vibe. Recommended, especially if you plan ahead for peak weekend hours. Keep up the good work, Knead to Eat Bakery & Cafe.

    Very cute and spacious , great for groups. Breakfast was good but nothing to die for, lots of…read moreoptions to choose from. Service is very nice, it took longer than expected to get our food but everyone was sweet. Would like to come back to try their pancakes.

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    Knead to Eat Bakery and Cafe - Interior seating

    Interior seating

    Knead to Eat Bakery and Cafe - Whoopie Pies! Large and delicious!

    Whoopie Pies! Large and delicious!

    Knead to Eat Bakery and Cafe - Store front

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    Store front

    Big O Bakery - bakeries - Updated May 2026

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