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    Big Lots

    4.0 (2 reviews)
    Closed 9:00 am - 9:00 pm

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    13 years ago

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    12 years ago

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    Saugerties Furniture Mart

    Saugerties Furniture Mart

    (30 reviews)

    $$

    We've lived in Saugerties for almost 50 years. We have purchased many many pieces of furniture,…read moreand mattresses from Saugerties Furniture Mart. Always happy with Russell and his Son. A great store and a nice family. Fast delivery too!!'

    I purchased a sofa with a 'washable' slipcover from this store 5 years ago and have treated it with…read moregreat care. I routinely wash the cushion covers in cold water and drape them inside to dry. I've never had a problem with shrinkage. Until this week, I had never washed the slipcover itself. So I called the store beforehand to make sure that washing it would not be a problem. The son of the owner confirmed it was washable and suggested I remove it from the washing machine and fit it back on the sofa while it was still damp. I removed the slipcover, washed it in cold water, removed it immediately from the washer, and tried to put it back on the sofa. It had shrunk by at least 5 inches. I then called the store for some resolution. The owner couldn't have cared less. He was snarky and just kept repeating that nobody had ever had that problem, except for one person a decade ago, who washed it in hot water. I repeated to him that I took extreme care in making sure I washed it in cold water, because I was so concerned about ruining it. Bottom line: he didn't stand by his product. When I purchased the sofa, I needed to find one that would fit through my door at the time. I had wanted to buy an IKEA couch, but it was a little too wide. So I was relieved when I found Saugerties Furniture Mart and they assured me that their sofa would fit. However, I will say that I was put off by the owner's attitude, and I should've trusted my intuition. I had a feeling then that if I ever ran into a problem with the couch, he wouldn't make good on it. Unfortunately, I was right.

    Big Lots - deptstores - Updated May 2026

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