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    Big Lots

    3.0 (4 reviews)
    Open 9:00 am - 9:00 pm

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    9 years ago

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    6 years ago

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    Big Lots

    Hi Danika. Please send us a private message, so we can help.

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    8 years ago

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    7 years ago

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    Big Lots

    Hi Al. Please send us a private message, so we can help.

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    Two Men and a Truck Rockford

    Two Men and a Truck Rockford

    (26 reviews)

    Bill and Mark Jr were Great!! They were polite, very careful…read moreand considerate. I Highly recommend. They made a stressful time for us so much easier. A BIG Thank You !!!

    I do not write reviews lightly, in fact, this is only the second review I have written and my first…read morewas extremely positive. Unfortunately, my experience with this company requires a cautionary account. My move took place on Nov. 25, 2025. I expected two movers who would conduct themselves in a professional manner, demonstrate knowledge of the task at hand and treat the client with basic respect. The two movers that arrived were young men in their early 20s. Prior to hiring this company, I specifically asked the Manager whether her movers wrapped the furniture and I was assured by her that they did. However, on the day of the move, it became clear that the crew did not understand or follow standard professional moving practices. My furniture was not wrapped or protected; instead, I was told that blankets would be placed on items only after items were already on truck. They were not. The movers were very dismissive and rude. As a woman alone, I felt very uncomfortable speaking up further. This experience reflected a lack of professionalism, preparation, and respect for the customer. Their conduct made an already stressful day more difficult than it needed to be. During the move, furniture damage did occur. After weeks and repeated calls on my part, I was eventually offered monetary compensation. While the amount was nominal, I am grateful that some recompense was finally made. My purpose in writing this is not to be punitive, it is to warn potential customers and to encourage this company to improve. Particularly, in how their movers interact with clients. Skill alone is not enough; of which they had little, but that professional demeanor and respect matter. I sincerely hope this feedback is taken seriously, as it would go along way toward improving the overall customer experience.

    Top Cut Comics - Store side

    Top Cut Comics

    (23 reviews)

    $

    This place was odd. The comics aren't filed beyond letter. Meaning that Superman title you're…read morelooking for could be anywhere among the "S" bins. Low prices; but almost more effort than it's worth to find anything. Seems like it may want to focus more on its magna and card game side than its comics side.

    Imagine if WhatNot had a physical store, this would be the perfect embodiment!…read more 1) Buying/Selling Single Cards When you buy a card, they'll sell you the card at market price based on TCGplayer. But they charge you for the price of the highest price and best condition card. My gripe is, they sold me cards at MINT condition pricing, but the cards were at best LP or P condition. It's hard to see the blemishes at the store, because the lighting is so drab. And of course, once you buy the card, automatic no refunds My heart sank as I was examining my newly purchased cards, prepping to send them to PSA, and suddenly noticing bends in the corner and creases in the center of the cards When selling a card, they will bring the card to the back room for better inspection, obviously a room with better lighting. Because we all know that the lighting in the lobby is dim on purpose. Then they'll try to lowball you by telling you that the card is "not mint" and has random damages here and there. Which then, they'll only offer you half the amount of the lowest asking price (not considering the condition of the card in TCG, ex. offer you half the price of a Heavily played condition card, while the card you brought was Near Mint) 2) Staff They employ younger staff, probably demographic of college students. These kids were nice. They were doing the best they can with customer service. Some of them do show that they are struggling a bit with standard operations, but i can't really fault them for that. The managers however are NOT pleasant. Caleb seems like he is there more to chat and halfheartedly do the work. I saw him often, but i don't think he's the owner. Anyway the dude rips me off with the extremely inflated "market pricing" and looks me in the eye as i'm paying overpriced and damaged cards. Then he acts like the victim when I refuse to sell my pristine cards at such a lowball offer. And the funniest thing is, while peering at the selection at the card counter, the dude was patting himself on the back and openly bragging about he he was able to nickel and dime a desperate seller out of extremely japanese pokemon cards. But then again, acted like the victim when he can't lowball you. Wow....just wow.... There the other manager, dude with rough hair and glasses. Not bald, like Caleb. At first he seemed nice, but he tries to channel Caleb's toxic practice and act all tough. 3) Online Purchases I ordered some items online before ever visiting the physical store. Boy howdy, they sent me damaged boxes that I preordered. Though, yes I understand that the the physical store may not have been the ones directly handling the online order and probably operates from a separate warehouse. So I'm not faulting the store for that, but just understand that even the online experience was no good either. All i can wish is the best for them, but i'm certainly not coming back. They insist on price matching TCGplayer, but ironically TCGplayer offers better customer service, cards that are actually mint condition, and accountability.

    Big Lots - deptstores - Updated May 2026

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