I was shopping in here today, I had 5 items to try on. I tell the worker I have 5 items to try on…read moreshe asked me to set them down to count them. I oblige not a big deal. She then tells me I have four items to which is her mistake because she realizes it's 5 items like I told her. I try the clothes on. I come out all the clothes in my hand. Ready to go look for more items and different sizes. I was taking all the clothes with me. I give her the piece back she says will you be taking them with you. I say yes she goes on to say well let me count them. Now I know for sure this is not protocol. She counts all the pieces and I left them right there. I've worked in retail you don't count the pieces people are intending to buy. If you are going to have workers that are going to stereotype customers hire new people. Maybe around 230-300pm. I won't be back.

I didn't appreciate nor like how once i got to the check out, I kept getting repeatedly asked,…read moreafter saying "no thank you" and "i'm in a rush" multiple times, if i wanted to "sign up" for the in-store credit card. I was in a rush that day and felt forced to sign up since the lady who checked me out wouldn't finish ringing up the rest of my things. As stated, the process should've taken "3-5" minutes, yet in total i was at the checkout line for over 10-13 minutes. I am upset and will not be shopping at this location again.

I went to get groceries and a couple other things for the week and honestly Walmart in general is…read moregoing downhill but the Hampton walmart is atrocious. The store is ok... it's your typical cluttered retail store which doesn't bother me as much. What really PMO is every time I ask an employee for something they can't assist. I asked where aisle D is... she looks up from texting then says "at the front of the store"... I asked if she could show me or give better directions (in the front near groceries, or home goods) - she said she doesn't really know just front. Customer service isn't alive and well at this location. Go to Newport News or the market down mercury.

Glad it was here. Now have Pepto for an upset stomach. What a joy this is. Heat plus heat=not so…read moregood results. This is one busy one. Then again it's a Supercenter, the size of which I cannot believe. Am grateful for the reasonably priced groceries. The check out process was quite fast. Then again it's all about timing. Due to this area lots of fishing equipment. Next time will bring the poles, and stop in here to get supplies. Pricing is good.

Things aren't looking great over here. There's an entire block of closed clothing stores, it looks…read moreterrible. There's no high end stores anymore. It's exactly like the coliseum mall that was here before right before it shuttered in 2007.

I've had to reevaluate my opinion on PTC - mainly because it's the best thing around without having…read moreto drive a while to get to Norfolk, Upper Newport News or VB - or even Williamsburg. So with that in mind, here goes; The Good: The food options are pretty awesome. If you haven't tried First Watch, Park Lane Tavern or Monsoon - where have you been!? The cinema really isn't the worst, the matinee prices are great and they accept military discount so Tuesdays are a great excuse to catch a movie for 5 bucks. You can walk around and go in and out of the shops as you please; Victoria's Secret, H&M, Francesca's, Bath & Bodyworks, Barnes & Noble and Finish Line (which is grand for fitting you with the correct running shoes for YOU in mind, and offers 20% military discount). The Bad: Shops don't seem to be able to stay open around here. I've seen a few come and go over the years and it sucks. And don't get me started on the additional PTC tax... but that's a story for another day. So overall, not bad Peninsula Town Center, still plenty of work to be done though!

They have friendly customer service and a wide variety of quality groceries at reasonable prices.read more

The service has really gone down. Rude clerks and lack of follow up by managers. It's not a wonder…read morewhy sales are plummeting.

6/8/21: I stopped by around 7:30 pm thinking they closed at 9 pm. NOPE! They close at 8 pm. So, I…read morehad to rush to find a shirt/shapes for work. I didn't get to find the shoes, but I was able to find a dress I liked really quickly. They turned the lights out on me & when I got to the register, the cashier had trouble ringing me up. After trying several times & even changing registers, it worked. I was able to pay and leave. The cashier was friendly, but the manager letting people out of the store wasn't. I don't understand why they changed their hours, but they should at least wait to shut the lights off when they know everyone is out. How rude. Lol.

I really can't say a bad thing about JCPenney right now, especially when they have a good sale…read moregoing on. Easter weekend was an extra 50% on top of clearance items which are already 50-70% off. I saved myself over $70 and walked away with a good few items. Love it!! Although... the lines were out of control on 29th March, but what can you expect with sales as good as these!? On a normal day, it's not the cheapest of places, but you can always find a good bargain. I also like the fact that there is a Sephora and a salon at this location - it's just a shame the selection at Sephora isn't the same as it's larger stores. However, you can do same day pick up if you buy online with all items, as long as it's in stock. Not bad! A solid 3.5 which I will round up - just because the staff have always been golden to me every time I shop here.

Well ... I haven't visited this store in a year or two, so visiting today was refreshing!…read more Unlike other locations, this store was pretty tidy! Granted a few racks were empty, while others slim to none, I still managed to walk out with some great finds. The fitting rooms were open, but I usually opt to try on clothes at home and if they do not work I'll return the next day. But today about noon, the store wasn't busy at all. It's refreshing to shop without bumping into folk whole pushing a cart through the tight aisle. Parking was plentiful. Checkout was a breeze. I checked out all the departments except purses and shoes. And I found something in every department. I love Ross! Something for everyone in here! I highly recommend this location. Have fun! Be safe & enjoy life ;)

I absolutely love Ross! You can find all kinds of bargains and the prices are lower than Marshall's…read moreand TJMaxx. My favorite store for styles and bargain!

This place is hit or miss. You can find some nice clothes but some clothes have stains and holes in…read morethem, especially the ones in clearance. This place is not very organized and a bit messy. The service is nice though and clothes are pretty cheap.

If I can give this place a negative star I would since it doesn't even deserve one star…read more By far the WORST customer service I've experienced at a retail store. What kind of employee calls her mother on speaker while ringing customer out with purchases and left alone, never greeted a "hello how are you?" Or "thank you have a great evening." Just because you're pregnant does not give you no extra right whatsoever to make phone calls while on the clock working with customers and they see you doing this action. How unprofessional! This employee by the name of Tyshanda, needs to get retrained on her customer service since it was poorly demonstrated. Does not need to work with the public if her face is sour and no sunshine at all. I am disgusted at how Burlington just hires anyone rather than people with great attitudes who wants to work. Definitely will not return and will let anyone I know, to not let Tyshanda ring their items up or better yet, don't go to that location!!! Also, there was no managers working when I needed to speak to someone to report this poor service. SMH!

I love me a bit of Downtown Hampton. It's a bit of a quiet, hidden gem that most don't go out of…read moretheir way for. No idea why not, there's so much on offer down here! Events? My favorite is the New Year Block Party, complete with a crab pot drop. But there's also block parties all year round for different events. Then there's the annual Blackbeard Pirate festival over in Mill Point Park and Bay Days. The Virginia Air & Space Museum also offers a lot of events for kids and families - never a bad shout for young and old explorers alike. Dining or Drinking? There's plenty of options in Downtown, with the favorites being along E Queen St. Marker 20, Venture, Brown Chicken Brown Cow, Taphouse, Musasi, and over on Settlers Landing Rd you have Bull Island Brewing Company and Latitude 37. There's plenty of residential options, two higher education facilities, and retail options - just a stone throw away from I-64. If you haven't made a trip down here, give it a go. Retail shops are mostly independent and offer a range of unique gifts, art, jewelry, clothing, pottery, and more! So shop small, and support local!!! Downtown is defined by it's waterfront, and of course the marina and piers. There are multiple garages (mostly FREE) and on-street parking spaces throughout, but better yet, on a sunny day, the walkable area along Hampton River waterfront is breathtaking and incomparable.

Queen Street business area has a unique blend of restaurants and shops. I enjoy grabbing coffee at…read moreFika, dinner at Brown Chicken Brown Cow and brunch at Marker 20. A trip won't be complete without stopping in at Worn and Homespun to shop their unique items.

Came here to pick up some items. Gabe's is a store along the lines of Ross, which features assorted…read moreitems at discount prices. They have aisles of merchandise such as home goods, this, snacks, clothing, and small furniture. All in all, a great place to stop in a browse for great discount items.

No AC? This is preposterous! Why do you allow your workers to perform under these deplorable…read moreconditions? Shame on the company. This store should be closed until a properly working HVAC is installed in this store. Overall, the prices are competitive. The stock is adequate. However, the working staff is slim to none. There's not a lot of foot traffic in the store for various reasons. You can do better!​

I've quickly become obsessed with this store! They truly have a little bit of everything at such…read morereasonable prices! They usually have all of my party & decoration needs too! The selection here is incredible and I could spend all day looking! The customer service here is amazing! Therren & Quea are very helpful and were able to help me while running the store. I lost a receipt from a purchase for work & the team took time to dig through their system to print me a new receipt

The employees watched me go to one side of the check out seeing that one register was cash only and…read moreone was closed then told me with an attitude that it is self checkout with a mess on the other check out while they were helping someone at the fourth check out. The employees were just really rude and there was a mess of notebooks on the floor by the shelves.