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Big Lots

4.0 (1 review)
Closed • 9:00 am - 9:00 pm

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3 years ago

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Walmart Supercenter

Walmart Supercenter

(20 reviews)

$$

Let me paint you a picture, it's 6 days before Christmas and I'm a veteran of both OIF/OEF. I'm…read moredisabled, on a fixed Income and support my family we'll. On 19 Dec 25 I ordered the last of the things needed to make Christmas special. My wife and I have an online account and have ordered before, being that this was a Christmas order it was fairly large to the tune of $900, the money was taken, then the order was cancelled due "potential fraud". Now this isn't the first time a situation like this has occurred, but we were assured in the past that it was a one time occurrence. Here's where this spirals out of control, apparently Walmart (although 5mins from my home) can only resolve this using a call center IN EGYPT!  I spoke with 3 managers and agents (everyone other than Aladdin was convientely named Mohammed) and was disconnected multiple times before being told that it's been sent back to my financial institution and of course given the date I won't receive the money back into my account until AFTER CHRISTMAS. Walmart is an American company and located again 5mins from my home, yet explaining the gravity of the situation is far more difficult when the person you're talking to doesn't understand the cultural relevance of Christmas.  My family won't have the Christmas that we're supposed to because American corporations don't look out for Americans. There's no doubt in my mind that this could've been resolved or even mitigated when I placed the order if Walmart carried an "America First" business model. So I'm asking you since I can't deliver the Christmas I planned to give me a gift....TAKE THESE CUSTOMER CARE CENTERS OUT OF THIRD WORLD COUNTRIES PLEASE. I'm a Disabled Veteran with 3 tours in Iraq and one in Afghanistan, on a fixed income, NO WELFARE and I'm out of $900 and a very large order until after Christmas and the only people I can talk to are in Egypt, Pakistan, etc...

As far as Walmarts, this particular location is my favorite. I drive 55 minutes one way to get…read morehere. They typically have most things Im shopping for in stock. My local wallyworld doesn't carry frozen avocados and this one does. In fact they generally have most of the stuff I shop for in stock. The store itself is clean, just avoid the bathrooms, because they NASTY!! Most of the cashiers are friendly, in fact we had a lady cashier on Thanksgiving weekend who was above and beyond. The prices are about average for the area.PS I don't know why my star rating shows 3 stars, it's totally a 5 star rating from me.

Big Lots - discountstore - Updated May 2026

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