I come into big johns quinton last night and ordered 2x9" pizzas, large chips and 2 bottles of water which came to £11.05 i paid on card. After we had selected our toppings i happened to look at my receipt, realised i had been charged £111.05, to which i confronted the shift manager who was the one that served me. Stated that i need money straight away either in my account or in cash as its to feed my kids and without this they can not eat. They were adoment that payment would go straight back into my account. I have looked at my account has not gone in. I spoken to customer services basically said "we have issued the payment will take 3-10 working days to clear. Unfortunately we cannot help more than that" not even offered to feed my kids as a sorry to help out more of just, sorry we have gave you the money back will take 3-10 days it doesnt matter about your kids not eating. Its not our problem or our fault! read more