Visited the store today to pick out a few gifts for friends, was really happy to find the whole…read morebottom floor is dedicated to baby items. Jill is wonderful and was very helpful with my purchases. Covid protocols in place. Looking forward to returning. :)

This is a review for the Hanover, NH store…read more There is some very nice clothing of really high quality, but I'm really surprised that a small-town store would have such bad customer service. My mom bought me a dress and sent it out to me in CA. She asked the person working in the shop if she could return it a few days late if it didn't work for me, and she was told that it would be possible. Well, it turned out the cut & color didn't suit me, so I sent it back. This little well-traveled dress is back in NH now, just three days after the 14-day deadline, but the owner is telling her no returns are possible, not even for store credit. We're stuck with a dress we don't want because of a mis-informed employee and stringent policies. Buyers beware.

My husband had an idea for a necklace he wanted to make for me and worked with the jeweler to make…read moreit exactly what he envisioned . He said it was a great experience and the craftsmanship was beautiful.

Jude and Beau helped us with a custom engagement ring and I cannot say enough amazing things about…read morethis family-owned shop. The process started with a consult where we chose our stone, setting, and other details. We originally wanted it to be done in July but pushed up the deadline to May after my fiancée proposed earlier than (I) expected. They were able to accommodate the change and we went to pick up the ring today! It looked just like I wanted and we planned and I can't wait to go back for my band!

It has been over a year since I bought the engagement ring for my wife from here and have visited a…read morecouple times for little service things here and there and have had nothing but great experiences every time. Once we let Jordan know what kind of main stone we were looking for, she got a few of them in for us to take a look at pick from, and then we picked out the setting. The whole process was extremely easy and pleasant. And the final product we received was and is absolutely beautiful. My wife still looks at the ring and mentions how she loves it over a year later. We also visited a couple times to get her and my watch straps adjusted and the service was fast. If you have any other places booked, I'd suggest you cancel those because they really have great selections here and if they don't have it on hand, they will make sure to find one that you (or our partner) will love.

Gorgeous new location! It was always a pleasure to visit a Tiffany & Co-- when we lived near one…read more--and Pearce Jewelers is the closest service experience you will find to this in Lebanon, NH and likely in surrounding areas. We are enamoured by the high-touch service of the staff here. The various jewelry collections are gorgeous. Modern jewelry enthusiasts will also not be disappointed here, in terms of selection. You can even find vintage jewelry at Pearce. We were charmed by a carving in a cameo wearing a tinier cameo. The white-glove service here cannot be overstated. My grandmother's precious jewelry and some other beloved items were ran over on Route 89, and the team rallied to find what could be repaired. The staff are quick to offer cost options, as well. For instance, to replace a lobster claw clasp we need to pay over $200. But for one of our bracelets, the $40 clasp option was just fine. They will repair your jewelry and watches on site. If the repair is more complex, there is a watch technician who will pick your watch up on the weekend and return it the following week. And when I did this, there was a precise invoice prepared with a photo of my watch on the print-out. Very much appreciated the process, here, which counterbalances the repair turnaround time of one week. From the moment you walk in, as soon as the staff are able to greet you, your needs come first. And there is an hospitality bar with coffee, tea and soft drinks available. The overall space and ambience are clean and beautiful. I have not found this level of genuinely luxurious service - defining 5 Stars - in the surrounding area nor beyond. It's not to say that folks in NH and Vermont aren't nice. From a service perspective, they are usually friendly, efficient and competent. But at Pearce Jewelers, you are walking in to a high-end, customer-first experience.

When a loved one passes, have you ever felt the need to donate the money left to you to a jewelry…read morestore? What?? You say "no"?? huh, isn't that funny? I didn't either!! Well, NT Ferro's felt the need to take such from my family? What am I talking about? Well, read on............ Our grandmother had recently passed and left some heirlom jewlery to us. We had it appraised at another reputable jeweler and were told a certain amount. With that said, we then took it to NT Ferro's- what a mistake! NT Ferros is where we took our recently inherited jewelry to see what our options were as far as reselling/consigning and have what we were hoping to be a positive experience.You may want to grab a chair as you may feel sick and floored the same way I did, to the point that you can't even stand. The jewelry that we left in the trust of their hands (as well as upon their request that we leave in their possesion) was then held for ransom like a hijacked train and with the appraisal at half the amount of what was originally told to us from the previous reputable jeweler. We were then told that the items would only be released upon a fee of $50! Are you kidding!! Talk about taking advantage of someone in their time of requesting help!! Well we must have known about this you say?? I even had to second guess myself but there was absolutely no mention, nothing in writing. Only a claim ticket of the items-that was it. Maybe you say that they cleaned the items, restored them, etc.....nope. They were in the exact same condition. Maybe you say they went out of their way to research the items further........nope. They tried to tell us they were only willing to give us a considerable amount (basically half!) of the appraised value we were originally quoted. Even the mall kiosks would offer more than that (not that this is what I was looking to do, but it was that insulting) Maybe they came back with some kind of golden ticket or back rub at least???? NO!! The only thing NT Ferros should have offered us along with all this aggrevation is some advil for all the headache and pain they caused! Heck, even some Pepto for the fact that they made me sick to my stomach! Avoid this place at all costs, unless your in the mood to go in your backyard and pick a few bills off your money tree to throw into the garbage.

Really nice people - genuine and never pushy. I like their selection and really love what I can…read morefind in their estate jewelry section. Very very happy with them and love feeling comfortable wandering through and perusing.

Cute tiny store with really friendly staff. It is a small area but there is lots to look through, a…read morelittle bit of local merch and random little gift items, kind of a playful hippie vibe overall. I ended up grabbing a Woodstock baseball cap, and the guy working there was super fun to talk to about it. He mentioned the embroidery was done locally here in New England, which made it feel even more special. Really cute local shop and I had a great time just browsing through everything.

Unique! Clever! Interesting! Fun! Packed with things you never knew you wanted or needed!!! And you…read moredo!!!! There are items I've never seen before and could not identify if I had an hour to do so. That's half the fun! There's magical stuff for kids of all ages. Unicorn has a spectacular assortment of cards. It helps to have a wicked sense of humor, the appreciation for in-your-face humor and irony. Unicorn is in the heart of downtown Woodstock and is destination shopping. Do yourself a favor and go!!

Garden of Eden really came through for me at the last minute, and I'm so thankful…read more I was in charge of the flowers for my mom's urn for her internment, and there had been a miscommunication with another store that couldn't be fixed in time. I called Garden of Eden the afternoon before the internment, sent them a picture of what I had, and asked if there was any chance they could help by the next morning. They went above and beyond. Even though it was a busy time, they were kind, responsive, and somehow made it happen on an extremely tight timeline. The flowers were beautiful, and it meant so much to have that piece taken care of during an emotional and stressful moment. I'm really grateful for their help and would absolutely recommend them.

Beautiful arrangements, friendly, and efficient. Used them before, will use them againread more

What an amazing experience. Everyone in the store was incredibly knowledgeable and more…read moreimportantly, super kind. The customer experience began with my initial phone call and continued when I went into the store to purchase an item. What impressed me most is the fact that I purchased a rather inexpensive item, but was treated with the upmost respect and gratitude from the store. Such wonderful people and just a beautiful shopping experience.

Designer Gold is a bastion of craftsmanship and artistry. Thank you, Paul Gross, Peggy Sadler, and…read moreyour crew of goldsmiths for doing copious, conundrum-onious jewelry repairs, stocking dazzling adornments, and...making my engagement ring to last an eternity! I know that if I need it resized or cleaned I can just stop by and also get a chance to shoot the breeze with fellow appreciators of good art, good theater, and the great outdoors. Highly recommend.

Very nice and informative. They helped me resize a watch and were extremely knowledgeable about…read moretheir in store products.

This weekend my husband and I went into Amidons by the Powerhouse Mall in West Leb.l for Christmas…read more I found a pair of Italian gold hoop earrings I loved and noticed a nick in the gold on one earring and a large abrasion/wear on the other. I asked if another pair could be ordered and they weren't sure because it was the weekend and they needed to reach out to the manufacturer. Today they called me back to say it's out of stock. What got to me is that they were perfectly comfortable selling those earrings to me with damage and tried explaining to me that it's the type of polished gold and it will mark up eventually anyways. If you spend $1,000 on a pair of earrings, you want them in nice condition to begin with. I asked if they could fix the damaged ones on display (bc I loved them that much) and the sales rep said no. It's my second bad experience there. Last time I brought my great grandmothers ring there to get it sized. The jeweler accidentally sized down to a thinner band. When I went to pick it up I noticed it right away. The sales rep never apologized and after the rep confirmed the error on the order, they just offered to refund me for the lesser gold. I didn't trust them to take my ring again at this point to fix it. I didn't want this ring to keep getting resized several times when they should've gotten right the first time. I was extremely disappointed because it was a 75+ year old family diamond ring I was gifted to me. It has significant sentimental value to my family and I felt as though it wasn't a big deal to them and just another job to do. I'm not one to make a big deal about things but since this was my second poor experience there. First with the sizing of a family heirloom and second with not caring enough about a piece they're going to sell at full price with visible damage to it. You would think they would care enough about the pieces they sell to be in new condition. I wouldn't have even bought it at a discounted price due to the damage. Wish I took pictures of them to post but in the moment I didn't think of doing this.