I was only in town 3 days, but they made it so easy and affordable to rent a bike and use it on the…read morecity trails and long bridge.

I absolutely love this store. I have never left without finding something I can't live without. The…read morestaff is friendly & very helpful. I also appreciate that when you come in you are always greeted with a friendly smile and hello. Some of the brands they carry are Patagonia, Kavu, Prana, Sherpa, Rab ( among many more). They also have a great selection of shoes & boots including Altra, Hoka, La Sportiva , Keens, Brooks, Xtratuf- and many more. It is like having a Mini REI in Sandpoint!!

I love this shop! The people working there helped me buy ski wax and ski poles. They were helpful…read moreand friendly. The prices were not too high. A person working there even showed me how to apply the ski wax. I was able to enjoy my skiing experience because of the people who work at this shop.

I participated in DEMO DAY this year at Schweitzer. It was pretty rad -- got to try out a ton of…read moreskis from different manufacturers. Alpine is right in the ski village (along with a store in Sandpoint proper), and had signs on their door for *40% off demo skis*. After skiing for most of the day, I walked into Alpine and found a super nice pair of Atomic Vantage 97ti 180 skis. The skis were used as demos, but they looked almost brand new. Told them I wanted them, and were immediately sent to waxing/tuning. I also asked about my boots and was setup with arch support. All in all, I had a fantastic experience here and will come back next year. BUY LOCAL!

I don't enjoy leaving negative reviews, but after years of consistent experiences with this shop, I…read morefeel it's warranted and maybe it will save someone else from this nonsense. The biggest issues have been consistently poor customer service, an unwelcoming atmosphere and prices that are often higher than nearby competitors. One major concern that has always bothered me is hearing employees gossip and make petty disparaging comments regarding local customers and other businesses. It's unprofessional and doesn't inspire confidence, trust or reflect good character. I've heard similar stories from others over the years. You can find anything online for less these days and half the appeal of a local gun shop is building relationships and enjoying the experience but I've never found that here. This has been consistent with the old and new ownership- I've been treated with more courtesy at Walmart. The best way I can describe this shop's vibe is this: it's basically a high school locker room- except it's full of all the people that nobody likes and who probably don't like you. Even firearm and NFA transfers (which should be straightforward) have been unpleasant enough here that I have absolutely no reason to walk in there. Over time, most of the people we know have quit doing business there for one reason or another, myself now included. There are plenty of decent firearms retailers in North Idaho staffed by people who treat you like they appreciate your business and your time.

What business doesn't even try to answer the phone? I called 3 times and it goes directly to a…read more"greeting" that isn't welcoming ,friendly or Professional, flat out telling you that they don't listen to voice mails.

1. After waiting patiently for the two customers ahead of me, the sales girl working the counter…read morethis Saturday morning completely ignored me. She turned her back to me and went to work on her computer until I walked up and stood in front of her face. Even then she couldn't be bothered to look up as she asked if she could help me? 2. Neither she nor the young man working with her were able to help me with my issue, saying "I've never heard of that problem". Really, that's your response? And then to have her Google my issue as if I didn't do that at home? Only to have her suggest that I just redo my security features, as if I didn't already do that as well three times. What a complete waste of time. I bought my phone from you folks but that's the first and last time you'll get my business.

Verizon wireless store in sandpoint has the worst customer service I have ever encountered. I was…read morepromised 50% off three items with the purchase of my I phone 14 plus and was met with on edge answers by a lady who said she had fired the employee who promised me the discount. then was offered a 25% discount and never received it with my 160$ purchase of upgrades for my phone then went back to the store and was rudely spoken down to repeatedly being told with any question I had that they were closed and to come back tomorrow while he was dealing with a customer he rudely told me again he was closed ignoring any thing I had to say . he could have at least told me how he was going to fix the problem and he was not closed the door was open and customers were in the store so I was not only being lied to but being spoken down to by a child posing as a customer service rep for Verizon.

I am a novice walleye/ Kokanee, lake trout guy…read more Been fishing in Minnesota and Washington mostly, and now live on the north end of the Pend Oreille River. Getting info on how to be successful from other people, even neighbors is like pulling teeth. Everyone just says "you'll figure it out". Not helpful. I walked in to this shop on a recommendation, and plead my case. They helped me pick out what they would use, and took the time to explain HOW to use it. Prices and selection were top notch, full gear selection even late in summer. They even gave me tips based on where I launch, etc. This will be my shop for my remaining fishing years. Great people.

Very friendly owner. Huge store and multiple levels. Prices vary on clothing and antiques. Vintage…read moredresses.comic books, furniture, and a yarn room. Plenty of parking

A great stop sightseeing in Sand Point. Three floors of treasures. Some new handmade items as well…read more So much to see and explore. The building itself is nostalgic. Plenty of parking

Totally rude guy running the shop in there. Walked in needing to check and replace disc brake…read morepads. When I told him the make and model he snapped back that that doesn't tell him shit and he needed to actually see the pad. Ok...so I go get the bike and from there he argues with me about who is planning on pulling the pin and pulling out the pads to see if they are fully worn or not. Pulling the pads out takes literally 10 seconds to do but he won't do it without charging me for it and when I ask if I can use some plyers to do it myself he tells me "there's no way you are doing that"... I was just trying to check the pads to see if I needed to buy new ones from the guy! He finally told me to go to another bike shop that would help people like me... Thanks buddy. Save your day and go somewhere else! I certainly will next t

I got the cutest little beach cruiser for my summer in Sandpoint...a walmart special...I rode it…read moretwice, and got a flat tire. This bicycle was cute for sure! But it was not adjusted properly for my height. It squealed and squeaked. The front brake barely worked and now...the tire was flat! The nice people at Dover Joe and Roll told me about Sports Plus...so I dropped my bike off citing a flat tire...I was promised my bicycle in an hour and I took myself to lunch. When I returned, imagine my delight when not only was the tire fixed, but so was the brake I had forgotten to mention...and the squeaks were gone! When I rode it next, I was shocked to find my seat had been adjusted to the perfect height! How did he even know?! Eyeballing me standing next to it is all I can figure. These people do an excellent thorough job... and they certainly know bicycles. I'm impressed!

I was told by a cashier at tractor supply company in Kellogg, Idaho to come back on Saturday…read morebecause they were having a 0% interest for 4 years on this Cub Cadet ZT1. So I went sat opened a account and made the purchase. Two months later after I entered into a auto pay agreement Tractor Supply went into my bank account and started taking 3 & 4 times the payment amount I had setup! I called to complain and after they had made me tell the story 4 times I'm getting irritated they pass me over to some guy for me to tell it again so I went to my bank account and used my balance transfer I told this rude guy I'm paying off my account with Tractor Supply, without him saying anything he cancelled my account. One month later I was going through my banking I found out my perfect credit @ 760 was reduced to 640 because Tractor Supply had hit me with late fees, when they closed my account my balance transfer never went finished the payoff . Tractor Supply is still sticking it to me 3 months later with late fees my balance transfer is waiting for TSC to accept but they will not because my account was closed. DO NOT LET THEM SUCK YOU INTO THEIR SCAMS OF FINANCING!

I understand that everyone is under stress these days, so maybe I shouldn't comment…read more I went to their new store in Sagle last week. The notice on the door said to call for an appointment. So I did. The message I got when I called was "leave a message". There were people inside by the cars parked there. They were obviously open, but doors locked. So naturally, I knocked on the door (being the call for an appointment was "leave a message," and I'm already parked right there). Eventually, a guy comes out, rudy pushes the door open, and walks past me. I thought, wow! This guy is a mad customer or something. I'm just staring at him, asking myself what was that was all about. The guy stops about 10 feet away from me, spins around (never once looking at me in the eye), and says, "we talk out here!". "Didn't you read the sign to call?" I told him I DID call and got an I call you back message, and I thought if I knocked, I would get to speak to someone, even if 6' away. I was inquiring about what equipment they had for sale. I felt like an idiot and like a child being scolded. Yikes. Hmm. I am not returning there for another round of that!