1. Big Dude Improvement

    1. Big Dude Improvement

    0

    Chamblee, GA

    Big Dude Improvement

    5.0 (1 review)
    Open Open 24 hours

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    Services - Big Dude Improvement

    Furniture disassembly

    Lawn care

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    11 months ago

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    Jacobs Turf

    Jacobs Turf

    4.0
    (4 reviews)

    I've been working with Will Jacobs for over five years, and I can't recommend him enough. During…read morethat time he's handled everything from turf management and aeration to topdressing and BioSafe mosquito control, and the quality of his work has always been outstanding. What really sets Will apart is the level of service he provides. You're not just another account to him. If I ever have a question or an issue, I can call or text Will directly, and he's always quick to respond and help me resolve my issue. That kind of personal attention is hard to find these days. Will is dependable, shows up when he says he will, stands behind his work, and genuinely cares about his customers and the results he delivers. He's always friendly, professional, and takes pride in what he does. If you're looking for someone who treats your lawn and home like it's his own, I highly recommend Will Jacobs. It's been a pleasure working with him, and I look forward to many more years.

    I spoke with Will Jacobs on Tuesday and asked if he could come to our home to assess our lawn. He…read moresaid he had a busy week but could come out on Saturday morning at or before 10am because "he didn't have anything to do". I agreed to the date and time and he said that he would also take a sample of our soil to send for testing. On Thursday I received a text stating, "Hey! Are you available next week sometime" and "I want to help". I responded noting that I wasn't sure if his message was intended for me given we already had a time and date scheduled for Saturday, and asked if that was accurate? He had mentioned previously that he was being bombarded with people messaging him about his website, so I wasn't sure if his message was intended for me. I didn't receive a response until 8:32am on Saturday (the date we had agreed upon) in which he noted that something came up but gave me other options including coming out later this afternoon. I asked if he could come out before 3pm and he noted that he could. Will also agreed to let me know when he was heading to my home so that I could ensure that I would be there before he arrived. He sent me a message at 2:14pm stating he was "heading my way" with an "ETA of 3pm". He never showed up, never called, nor answered his phone when I called. He wasted our time but thank goodness this occurred sooner rather than later before hiring the company. It's unfortunate really as we prefer to support small businesses however take note when people do not respect your time. Hopefully this review will be helpful to those that are earnestly searching for a reputable landscaper and are attempting to do their due diligence in researching a business to make an informed decision about who to hire.

    Big Dude Improvement - furnitureassembly - Updated July 2026

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