Absolutely disgusting company - PLEASE be aware, PLEASE do not use them. Several issues took place…read morewith this company. Issue number one was a day late arrival to collect my items, second issue was they actually thought a 2am delivery was acceptable, even though I lived in an apartment complex. They didn't arrive at 2am, however they arrived at 5:30am and when they opened the back of the truck, my teen daughter's make-up up desk had completely disintegrate to a million pieces, I was ASSURED this would be reimbursed. They brought thr rest of my things upstairs and I noted that my BRAND NEW washing machine cord had been rubbed and freyed to bare wires, my daughter's beautiful $200 make up chair had a tear in the back of it and there was water damage to the bottom of many of my boxes, which resulted in destroyed items inside. When I RESPECTFULLY and kindly confronted the driver about my broken/destroyed items he then proceeded to abuse me in my new home. Told me I was a selfish nasty lady and that I showed him disrespect and disregard by not demonstrating gratitude for his effort in getting my things 900kms to me interstate - he left me in tears, frightened my daughter and had disrupted my new neighbours, they came out to check and see if I was safe, they also charged me $300 above the quoted figure and I had to pay in order for me itmes to be delivered to mem I tried for days to reach the business owner and the reception staff, only to be ignored and blocked. I then put up low reviews of their business on several forums and only THEN did they contact me. I was asked to please take down reviews and was told they would "compensate" me if I did so, I did take down reviews, but was only compensated $400, however my washing machine cost me $895 to replace, my daughter's make-up desk and chair cost me $750 to replace, I also had to replace a toaster, kettle, photo frames and some minor glassware due to water damaged boxes, costing another $235 and then there's the extra $300 I was charged above the quoted amount. This was such an awful company to deal with, 6mths on I still feel heavy about and still paying back a family member for the items I had to replace unexpectedly. I will add that the once I confronted the driver about my damaged items, he threatened to take the remaining of my belongings with him, he actually left my property for 10mins, making me think I had lost the rest of my stuff, but came back in a huff and dumped my belongings downstairs in the car park area, leaving myself and Miss 12 to bring them up, even though I had already paid for full service. This company left me almost $2,000 put of pocket unexpectedly. Please do NOT use, awful service, awful drivers and manipulative business owner.