Don't use this incompetent service! I regretfully used them to pack and send my Apple Imac computer from Sydney to London last year. It arrived with damages beyond repair due to extremely poor packaging.
Scrolled up tissue paper was used instead of shock absorbing packing foam, which is below any standard shipping regulation for a fragile item of this nature. An extremely poor service without any customer care or compensation.
Their excuse was that I didn't have an 'extra freight warranty' in place, which I was never offered or recommended to purchase whilst booking on the phone. Surely a company like this, that prides itself on packing and sending items around the world, should claim responsibility and offer up compensation. AVOID at all costs! read more