My wife and I went to the Big Chic. Placed our order. The lady at the counter was very nice and professional. We received the food. It was delicious. My wife had a special request for the okra. It was perfect for her. I had the four piece meal. Fries were good along with the Cole slaw which was delicious too. We will return. A hidden gem. The people there are so nice. Loved it all. read more

Chicken was to greasy and fries were very old and dark brown. I'm just getting around to this review that I meant to leave awhile ago. I decided to take a quick lunch break here and ordered a chicken combo with a side of gizzards. Customer service was great. I didn't get to eat the entire meal because the bag was drenched in grease. And when I pulled it out of bag it was even more greasier full of oil. $20 worth of food just gone to waste. The employees at the food depot I was servicing in the same plaza warned me not to go there. But I still taste the items before throwing away and the gizzards were extremely hard to bite into. The chicken was unseasoned and tasteless. Never again. read more

I used to come here when I was a child. My father lived in McDonough so we'd come by every now and then. The service is nothing to write home about, it's not awful but they're also not very talkative, which is fine, I understand. Anyway, it's just like I remembered, absolutely delicious! Nice and crispy, super nostalgic. I got the chicken tenders and got my nephew a leg & thigh. He inhaled his food. There was nothing left on that bone man. They use steak fries and they give a roll with each meal. Next time, I'd get the wing, leg or thigh and skip the tenders. If you do get the tenders, you might want to tell them to cook it longer . Anyway, everything was great! read more

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I said Big Chic in McDonough was a "hole in the wall". Boi was I ever WRONG! The customer service was FRIENDLY and the atmosphere was COMFORTABLE and WELCOMING! The chicken was absolutely amazing! This chicken is the VERY BEST in South Atlanta PERIOD! read more

Word around the office is that this was a place I had to try out while I was in Henry County! When I say everybody, I mean EVERYBODY said I had to give it a go. Today was a day I wanted something good. In my mind, I wanted to feed my Soul and my Stomach all is one. LOL! Yeah, that kind of day... I ended up placing my order via Uber Eats as I could just pick it up and go. (I strongly suggest placing your order in advance as the food is fresh) It wasn't too busy for the lunch hour, so I was able to be in and out. I ordered the 4pc Wing Combo with the Steak Fries and Regular Drink. The Food: Fried Wings- we all know I love me a good wing. Babeeeeeeeeee, these wings were AMAZINGGGGGGG. Fried to Golden Perfection. Seasoned for the Flavor Gawdz and the perfect size to make you feel good. Oh my! These wings were so good I had to call my best friend and let her know what she was missing. Ha! Steak Fries- The fries were fried just how I like my steak fries. Crispy on the outside and soft on the inside. It's like they had a countdown to perfection activated when they dropped them in the grease. Oh me, oh my, you know you gotta try!!!! This is that finger licking, soul pleasing, make you wanna dance, you betta not lay a finger on my food kind of spot. I'm coming back...... Matter of fact, I'm on my way back now. LOL!!! Happy Eating!!!!!!!! read more

Big Chic - 4 Piece Wing Combo Meal - Chicken Shop Near Me - McDonough, Georgia

Previously, the fried okra has been delicious. Yesterday the chicken was great. the okra was burned and hard. this should have been thrown out and a fresh order cooked. I feel this was served because everything is carry out. That was my last visit. read more

Geeeeeeeeeeeeez make sure yo money is long before pullin up. Consistency no doubt. Haven't been in yrs but Gooooooooooot dang they're expensive. Excellent product but it is a luxury now. Perhaps I'll go back when i get my tax refund. Ijs. read more

Called regarding a $28 overcharge. Spoke with owner who said the prices shown online are over 5 years old and she's been waiting on the web designer. Unwilling to refund difference between posted price and credit card charges. I picked the purchase items and I had a family member pick them up. Poor way to do business. There are other takeout options available. Shameful behavior for a business owner. read more

Chicken made to order. Came out hot, crispy, and not too greasy. Staff was pleasant. The meat of the chicken was very moist. My only criticism is seasoning. The fried chicken could use some seasoning. Had that been done, I would agree that this is the very best fried chicken in McDonough. The Crispy Crunchy Chicken at the gas station next to Sonic has a grandma in there throwing down. I always go when she's working read more

On 3/5/24 around 6pm .I order 10pc bucket w/ okra . OMG !!!!!!! The chicken and okra was Fresh AND HOT !!! . Chicken and okra was Flavorable all the way thru. Very Satisfied The Service was AWESOME!!! Josh and Cuz was respectful and pleasant!! The restaurant was Clean and organized, even the floor was clean!!! You know some restaurant you go to paper and food be on the floor. That a pat pee for me clean floors We will BE RETURNING!!!! read more

I like Big Chic!!!! Dang on good azz chicken!!! Learned about this place through Groupon, which Gave me three vouchers For five dollars each visit. I went in today as a last minute effort to satisfy my hunger, happy I did! I ordered a 4 wing piece combo that came with fries and a beverage. The wings were bursting with flavor ( I don't really eat fries so I may leave them behind the next time)..... yes, I agree.... this just may be the beat chicken in the area! *Clean *Fast *Good read more

I made a special trip to the area just to get some chicken and I won't be back. I arrived 20 minutes before the store closed only to be told that they had no chicken and weren't willing to cut anymore. This has happened before with more than an hour left before closing. I won't be back! read more

The service is great ,friendly and welcoming .Food was fresh,great flavor .well be coming back more.

Customer service is horrible. I was overcharged for my meal and I brought it to the young lady named Keke's attention in a polite manner. She responded to me that her job is to make the food and to serve it. You can call the owner tomorrow. You are the same employee who took my order and processed the payment. She also told me that she did not have anything to do with me being charged more than the price states. She could have corrected the error but refused to so I said ok I will call my bank. However she called the owner while I was there and she stated to the owner these prices are all messed up. Did she come to me and apologize and try and correct the problem? No she did not. The restaurant score is an 80 B. I normally would have not ordered with the score being an 80 B. I wanted to shop with a black owned business. My wife and I did agree the chicken was pretty decent. We would return based on the food not on the customer service. read more

Best chicken sandwich I ever had! I was very surprised by the favor and size of this thing. Definitely worth the money.

Ordered half a chicken and fries from this business through DoorDash/Grubhub. Not impressed. Chicken was crispy but it lacked something that would keep me coming back. It tasted like chicken I could've made myself. Maybe that's the reason for my heightened enthusiasm (sarcasm). The fries, well the fries were clearly old. This is what gave them the two stars. Your chicken is mediocre and to give me 5 hours old fries, smh. Even my grand mix of ketchup and mayonnaise couldn't save it. 2 stars for hot crispy chicken. Again, ordered for deli every so I can't comment on the establishment but from a 1-5. Food was a two star. read more

My first and last time. The chicken was greasy and had too many feathers on it. Which tells me that the chicken is probably not washed or clean. The lady serving was dressing in short-shorts which is inappropriate to be serving food. I'm not impressed with this post quarantine meal. 90A rating is not real. read more

I ordered from them using Postmates. My driver was there almost an hour and a half waiting on our food. Then when we received our food we were missing half our order. This was my first time trying this business but they seem to be unprofessional and not capable of handling customers in store and delivery. All we had was some chicken tenders and fries, a 2 piece and fries, some okra, and the 4 piece we ordered was not packed. I'm not sure how you can have someone waiting almost 2 hours for food and then not even pack the entire order. This place is a joke. read more

I won't even give 1 star. I ordered by DoorDash and when my order came wrong I called and they told me to complain to DoorDash. NOT their problem! Then when I called a second time they said they were calling the police. What the heck?! I then drove to the location to get my order right. Even after leaving, I still didn't get to eat my dinner. The girl behind the counter through my food in the garbage and didn't offer compensation. I went away hungry. read more

Service so a little slow but the workers are so nice you can't get made they are really busy at lunch time.

Big Chic has the best chicken in town and the customer service is Excellent. They are always very friendly and they greet everyone with a smile. The red velvet cake is Devine and the food is always hot. Every time I visit my experience has always been very pleasant. read more

This is the worst chicken. I have gone twice to this location, but the food is terrible. Churches chicken is much better

Good food !!! I only had through delivery so I have no idea about the location... The breast and fry meal is enough for one to feel satisfied. read more

I have been coming to this place since we moved to Henry county in 1992 (long time). This is defiantly well deserving of 5 stars. Their chicken is seasoned to perfection & fried just right. There is no dining area. It's more of a grab and go kinda place. I am so glad I no longer live near this place because it wouldn't be the best for my diet. If you are ever in this area you have to visit this spot for some good old fashion fried chicken. read more

Big Chic - Fried shrimp combo - Chicken Shop Near Me - McDonough, Georgia

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Phone rung one time and then kept going to voicemail. Drove out of the way there just for them to be out of the item I wanted. Not a welcoming environment at all. Busy or not Customer service comes first. I will not be back. read more

I was passing thru McDonough, Ga stopped to get dinner. I place my order confirming they had the items I wanted. Several workers no gloves or mask during a time of a national pandemic, coughing over the good. I complained to mgr about the service so my wait for my food became even longer intentionally. Then the mgr turn to another worker and talked about me like I wasn't standing in the place. This is the worst service in any restaurant that I've received. read more

Chicken and fries are so delicious. The chicken filet was a good portion but could've used a bit more seasoning. Definitely would eat here again read more

I went twice in one day today , and they remembered me!!! I love this place , best food and customer service period

Best fried chicken in Georgia. They have other Restaurants in other towns. It is not greasy, it's fresh juicy fried chicken. You have to try this place. It is much better than the other chains. Got to go get this chicken read more

I ate at this spot today. NOTHING like the one near Gordon College. I went lunch time. The wait was ok but the places was FILTHY. The guy cooking in the back DOES NOT use gloves. He breading and frying chicken W/O gloves. He grabbed chicken right out the bucket without gloves. The AC is literally leaking water from ceiling near cooked chicken. To TOP IT OFF, the same AC from ceiling has black mold around the border of it on the ceiling. I mean the whole area is practically MOLDED. It was DISGUSTING. The staff can't get orders correct even after going back in to correct. The place looks like the have NEVER CLEANED IT. The staff is sliding across the floor which clearly means they are never cleaning the grease of the floor at night. For this place to have opened in 2019 or 2020, the amount of dirt on walls door, floors, EVERYWHERE looks like it has been there over 40 yrs. No exaggeration. read more

We tried them this past weekend for the first time and loved the food. We were planning to pick up chicken and fries for dinner tonight, but the customer service was terrible. I called for half an hour on my way home from work so I could place an order for pick up. No answer. I arrived a few minutes before they close and as soon as I walked in someone said they would not drop anymore chicken. There were 4-5 other customers in line. I heard a lady ask if they were going to drop chicken for the customers who had been waiting. I left since I was not going to get service. While I was calling my boyfriend to see what he would like instead, a lady came out and said she had been in line 45 minutes and they were not willing to take her order. I looked back inside and could see another lady arguing with them because they would not take her order and she had been waiting for a long time too. I called for half an hour and no one even answered. Terrible customer service. We will not be going back. read more