Friendly and the service was fast and great.. Great jewelry…read moregreat deals. Fixed my watches and put the batteries in my GUESS watches that was awesome.

This place is charming! The owner is very friendly and easy to talk to!…read more Overall the service was top notch. I would highly recommend their jewelry repair service! They also offer cleaning services!

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

Excellent and courteous service. Watch battery was replaced…read morequickly. They even discounted the battery because watch had an extra encased battery. They even took time to clean the entire watch! Will be coming here for all my watch battery replacements going forward.

Art Dial Watch Repair had become our GO TO shop for quick watch battery replacement at a very…read morereasonable cost. We also left vintage manual watches there for cleaning and repair. So it is heartbreaking to hear of the fire that closed this business. Will they re-open someday? We can't seem to find news on that. Too soon to tell. But we wish them, and all the shops in the Advance Building a speedy restoration to their businesses and livelihoods.

Wow I'm really impressed with how well they treat everyone and the great job they did cleaning up…read moremy silver charm! Wide selection of exquisite jewelry and the staff is very friendly and treat you like family.

Paid for a custom ring using special (to me) stones. The…read morefinal piece didn't meet the quality I expected. An attempt at correcting poor workmanship actually made the problem worse. There was no further value in attempting improvements or a re-do. I will not return for future business.

A great place to shop for diamond, costume jewelry and even repair. My experience was awesome, I…read morereceived personal attention from the owner Andy! This is an alternative to the big jewelry stores and by far better quality and pricing. I was shopping for engagement rings, and as everyone knows you only get one shot and you want the experience to match the hype, you'll get that at Kramar! Thanks again Andy!

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

I brought in a vintage ring to get appraised. The process was pretty straightforward and priced…read morefairly. The owner was very knowledgeable and personable. I would do business with him again. He seems to love what he does for a living and it shows in his personality.

Real nice couple that owns the place. I have three Omegas and brought two in for some sizing/band…read moreissues that they were able to help sort out quickly and at a reasonable rate. He's also certified for repairs on major brands so will be back to test that soon. Good pre-owned, luxury jewelry and watch selection as well (particularly Rolex and Cartier) and at fair prices.

Fantastic guy - fixed my phone in minutes. Great pricing and clearly he's competent. Very…read moreconvenient to have him come to my home!

Got a battery replacement on my iphone x, very convenient and quick…read more Showed up on time at my residence and did the repair in under 20 minutes, charged almost half of what others were quoting. Mike seems like a nice guy too, definitely recommended