Responsive, efficient and thorough. Highly recommend. For some reason, I have to put more words into my review or they won't accept it, so here are more words to meet the minimum, despite the initial sentence being concise and on point. read more

Fast, friendly and great value! I recommend them for your smart lock systems and any other lock services.

I have been using their services for a while, they are professionals in what they do. I wasn't able to unlock my doors a few times and they did it literally for a minute. Highly recommend their services! read more

Prompt! Professional! Customer Service is excellent. Highly recommend! Excellent service which is a blessing in Big Bear Lake

Very fast and great service!! The locksmith was knowledgeable and experienced. Highly recommend! read more

Very fast and showed up when we needed them! Really appreciate their reliability and communication.

We had to evict our tenant. The unlawful detainer did not turn in the key as he promised to. Because of that, we had to call Big Bear Lock and Key multiple times to change the appointment time. They were so nice. On the day when we drove to Big Bear from LA, we were there about 1 hours earlier and they told us to call as soon as we got there. So we did. And they came in 1 hour earlier than our appointment time and rekeyed our 4 locks. Very friendly and efficient. Highly recommend! read more

We left our keys inside our cabin and we could not find our spare keys. We called them at 10:30 p.m. on a Saturday night and they came within a few minutes. Got us back into our cabin by 11:00 p.m. read more

Ryan showed up promptly and was professional and very helpful. I will not hesitate to recommend him to anyone. Thank you for your kindness and service. read more

Good service, early hours I think they close at 3 for walk ins but I think they're on call 24 hours. Had a couple keys made and the service was easy peasy! read more

Francisco was extremely efficient, friendly and professional, resolved our issue perfectly and was a pleasure to deal with. Great value for money. read more

I need key and lock help sometimes and although there isn't much competition up here on the mountain, I learned a valuable lesson. My licks were not working well snd they suggested "re-pinning" the locks. I brought the locks to them and after they did their trick, the locks now open smoothly. Thank you!! read more

Big Bear Lock And Key - Old Schlage lock - Keys & Locksmiths Near Me - Big Bear Lake, California

I had multiple employees the day I hired Chris. Not only was he responsive over the phone but they arrive fast to your location. In addition they are priced awesome and up for changes. I ended up not having another company change the locks due to their competitive rates and fast work! A+ When they arrived, i had a issue with a renter and needed access to an empty unit. He opened the door in under 5 minutes. Even though I didn't hire him to change the door knob, I asked if they change knobs as well? He said yes, changed his schedule on the spot, and had no problem getting straight to work. Super fast and great work. I would hire them again and again. Ask for Chris he's a great worker! read more

Big Bear Lock And Key - Lock they installed! - Keys & Locksmiths Near Me - Big Bear Lake, California

Locked my keys in my jeep. They came in less than 15 minutes on a Sunday(as quoted), and unlocked my door. The whole process from the phone call to payment was 20 minutes. Excellent service! read more

Locked myself out taking the dog for a walk and they showed up within 15 minutes and let me back in. read more

Big Bear Lock And Key - Opening door - Keys & Locksmiths Near Me - Big Bear Lake, California

BBLK (I guess that's an acronym they use...) came to my place and picked a padlock to my shed that we had lost the key to. I had worked on picking it for about an hour before calling them. They showed up exactly when they said they would, and had the shed door open in about 5 minutes. WELL worth the cost. If you have any lock-based needs, I'd give these guys a call first. read more

Super friendly, very fast and very reasonable!! I actually took my lock to the store for rekey and was done in about five minutes, awesome!

Francisco and his team saved us. Our Airbnb guests accidentally locked the master bedroom and needed to get in there asap. They were there within minutes. We are beyond thankful. Eufemia and Isau read more

They are awesome. I got locked out of my place and was freaking out cause the only key was a three hour drive away. They unlocked my place and made a couple keys for me. read more

Great trust worthy staff and always available for your needs. They have 24 hours service and locally owned and operated.

Got locked out of the house. He was here within 30 minutes and had been in the house in 5 and a reasonable price.

Very quick to respond, professional and friendly. Very reasonable pricing. Highly recommend.

Needed a door lock replaced and rekeyed. Quality work and responsive service. Good value for mountain pricing.

Dishonest Business Practices and Incompetent! Unable to open truck bed cover due to being stuck in the locked position. Tech arrives and was unable to open bed cover after approximately 5 mins. I was able to get the bed cover to unlock in less than a minute. Tech was unable to repair lock due to not having the parts. Tech was onsite at friends home for less than 10 mins., and before leaving advised me he "was not charging me for his services" and drove away. Approximately 10 mins. after leaving the tech calls me back to advise me he's now charging me $95. I at first refuse to pay. Tech's manager then calls me and demands to be paid, threatening to block future service to the residence I was staying at. Due to his threat and being the only lock & key shop in the area I paid! DISHONESTY BUSINESS PRACTICES! Technicians being dispatched to make repairs to broken locks and not having the proper parts to do so is "INCOMPETENTCY!" I would never recommend Big Bear Lock and Key to anybody! read more

Show up less than half hour and Charges $115 to unlock very reasonable and fast we are just happy we got inside

Fast professional service. They responded quickly and showed up on time as promised. Highly recommended.

If you have a tough key replacement come here!!' Come here even if you have an east key replacement. The woman who makes the keys is a key artist. We brought in a 1960s padlock and key and she was able to create a second key!!!! Amazing!!! I would use them again!! read more

We have use this company as well many times or issues with our clients homes. Staff is great, friendly and the prices are reasonable read more

Locked out of our place owner of lock shop showed up very apologetic for the extra long wait ( first employee to show couldn't get door unlocked) gave a discount due to extra long wait time. Hopefully we won't need their devices again but if we did definitely would call them. read more

Tom was prompt, professional, and fast. What more could you ask for in a locksmith? Friendly! I will definitely hire this locksmith again.

Great place to have keys made at a reasonable price. Went to a local hardware store for a 2000 Chevrolet truck, and they didn't even have the blank for it. read more

The locksmith was SUPER fast to help our renters get the door unlocked at our STR property. Thanks again!

Great service. Very honest . I lost my keys to my h2 hummer and In the middle of night freezing temperatures. They came out and made me a key. Extremely polite and friendly. Highly recommend! read more

He came quickly and got the job done in minutes..was very friendly and charged a very fair reasonable price. Thanks guys

Really great guy. I lost my keys (key fob!) at Snow Summit and he rescued our night. Fair price and good experience.

Lost my car keys and they were out and had a new chip key made in less than 45 minutes. Hard to beat that kind of service

These guys saved us big time after losing the car key on the mountain. We basically had no options on a Sunday, after hours, and no spare key to the car exists. Got to us twice as fast as quoted and had a new key printed in record time. Saved us thousands in lodging, tows, new dealership keys etc etc. We don't plan on losing a car key ever again, but we know who to call just in case. read more

Amazing customer service and efficiency. They were my life saver! Would definitely recommend!

I use these Guy every-time I need locks changed in my rentals. I have been using them for about 5 years. They are always in time and always pleasant to use. I have also gone into their shop to get keys made and always friendly fast service! I won't use anyone but them. They are also a part of AAA and when I kicked my keys in the car, they were there for me! Thank you for being the best. read more

This team is great! They are responsive, professional, and they know their stuff! Chris was our locksmith, and he's awesome. He's very kind and easy to work with and found/fixed the issue with our lock right away. I highly recommend this team for any of your lock or roadside needs!!! read more