Awkward Welcome, Bland Food, but Attentive Service Rating: (2/5) Review (posted June 22, 2025): I visited Big Bear Asian Buffet at 6 PM on a Sunday evening, hoping for a fresh buffet experience during the dinner rush. Unfortunately, it fell short from the start. When I walked in, I followed the sign that said "Please wait to be seated." I stood there for several minutes as multiple waitresses looked at me but said nothing. It was uncomfortable. Eventually, a woman in a hoodie and sweatsuit appeared, said nothing, waved for me to follow her, and pointed at a table. Still no greeting, no words--just an awkward start to the meal. Once I was seated, one of the original waitresses came over to take my drink order. She ended up being the bright spot of the visit--very attentive and made sure my drink was always topped off. The food, however, didn't live up to expectations. Most of the hot dishes were lukewarm and lacked seasoning. I tried the sushi--five options total--and sadly, all were dry and very bland, like they'd been sitting out for a long time. Not what you'd hope for at prime dinner time. It's worth noting that the place seems to be a hotspot for locals picking up to-go boxes. I watched several people come in, pile food to the very top of their takeout containers, and head out within minutes. So maybe that's their main crowd--but it didn't do much to improve the dine-in experience. Bottom line: The service at the table was solid, but everything else--cold welcome, tired food, and lack of overall hospitality--makes it unlikely I'll return. There are better buffet options in the area where you'll feel like more than just another transaction. read more

Absolutely horrible. Terrible service. Staff is all sitting at various tables on their cell phones with speaker phone turned on having loud conversations, not tending to customers. Food was so awful. Worst sushi I've ever put in my mouth. It was dry, old, sliced paper thin, tiny pieces and tasted like vinegar. Inedible. General Tso's chicken was disgusting. They don't care. Had to walk up to cashier to ask if I could get a refill. She was hunched over her cell phone like the servers. No one wants to be there. Bad energy. A server came and slapped the bill down but then sat down and played on her phone and never came to get the bill, so I just finally walked over to the cashier with the plastic tray and my credit card. Didn't even get a "thank you"....Left still hungy because I really couldn't find anything that tasted half way decent. Waste of money and will never go back. Just wanted to help others not make the same mistake I did. Ambiance.....I was the only one there and now I know why. read more

i enjoy this buffet it's friendly and very clean the food is always greasy and hot!! I recommend this place if your ever in Carrollton you should stop and give them a try!! read more

Always love coming here after the spa appointment, never had any issues with the food quality or the service, price is typical of a Chinese buffet so it's not too expensive but not cheap either, love they always have buffalo wings every time I go and some of the best Barbecue rib bits around read more

Best Basically Chinese, as they are basically the only Chinese food in Bainbridge. I usually do takeout, so not really familiar with the buffet. I am very happy with the steamed dumplings and wonton soup. Happy with the beef lo mein and spring rolls. No matter how you ask, nothing listed as spicy will be spicy (e.g., General Tso's chicken). They tend to use a too thick coating on everything, so beef and broccoli tastes mainly of coating. Only other asian style food in Bainbridge is Yuki Express. read more

Would not go back nor recommend to anyone found metal shavings in the food that was already not good service was also terrible read more

Big Bear Asian Buffet - Asian Fusion Near Me - Carrollton, Georgia

We have frequented this establishment numerous times before and had a good experience but this past Sunday was not one of those visits. We arrived at 11:30 a.m. The waitress asked for our drink orders (2 unsweet teas and 1 sweet tea) and we were brought 3 unsweet teas. We told the waitress that one tea was supposed to be sweet and she had a very hard time understanding "sweet tea". We got our food and it was just room temperature - not hot at all. I asked for an empty to-go cup for my tea and was told I would be charged for a cup. Give me a break!!! I just spent over $50 on this buffet that was mediocre at best and you're going to charge me for a cup to put my tea in that I just paid for!!!! It may be quite a while before we go back to this restaurant!!! HORRIBLE EXPERIENCE!!!!!!!!! read more

Food was tasty and had a good experience. The egg rolls were the best I've had. Have been back a few times already.

All food was tasty and warm for a small buffet with good variety. Atmosphere and service was nice. A place i would return. read more

Big Bear Asian Buffet - people eating in a restaurant - Asian Fusion Near Me - Carrollton, Georgia

To be honest the price is not to bad, but the quality of food is crap at best also did not help myself and my son both got food poisoning from this place! read more

I've been eating here at least once a week for the last 2 years, but I think I'm done. The food is good, but they can't seem to keep the popular items available on the buffet. Today, I waited 30 minutes for the spicy pepper chicken, and the guy kept say 5 minutes. 5 minutes never came. I finally got so irritated, I just paid and left. The owner doesn't even ask how it was anymore. They get a lot of business because they're the only Chinese buffet around. Hopefully someone will open another and they know how to manage the kitchen and keep the buffet items on the bar at all times. read more

Love this buffet. One of my favorite restaurants in Carrollton. Miss Ling Ling the owner is always so sweet and personable. Whatever I need is always full-filled. The only con is that there is one server who isn't that nice, but Miss Ling Ling makes up for it. The food is what you expect at a Chinese buffet and is constantly being re-filled. Good Quality. My favorite is the crawfish, although I do wish it had more spice, I understand why it does not have much spice since we are in Carrollton ( majority of the people in Carrollton do not like spice since it is a more conservative town). Anyways, recommend! and be sure to always say hey to Miss Ling Ling! read more

What's up with the negative reviews??? This place has excellent food, lots of choices & the employees are nice. If you haven't eaten here, I'd say come try it and make up your own mind. read more

It's really good. Every time we have gone the food has been hot. Buffet has always well stocked.

If you check out all the one star reviews on their Google page, it's well over 100. They treat you badly, food is gross and the owner is an utter disgrace. She also replies to the bad reviews trying to call them liars. LIKE YOU HAVE OVER 100 1 STARS & you still gonna try and deny what the same thing is being said over and over about how awful your "business" is....DONT EAT HERE RUN read more

It was okay.... nothing special And the music in background is ONE SONG AND THEY LOOP IT! I thought i was going to go crazy! I think they do that so people won't stay but maybe 20 minutes. It was maddening! read more

Serve named Coco tired to forcefully make us tip her and called us out for not leaving one. I get it's nice to tip people bc i do work in the food industry, but when we paid there was no need for the lady at the front desk to constantly ask my boyfriend for a tip and then when we was leaving the server came and got us and was repeatedly asking for a tip . so at the end of the day she didn't get one . read more

-My daughter and I went to Big Bear for lunch a couple of weeks ago, and it just wasn't good. They have some different chicken stuff, green beans, spicy shrimp, noodles and rice. The rice tasted unlike any rice we have ever had, just weird, the noodles were okay. They were busy, lots of people there so maybe it's just us, but we did not care for it. read more

So here's the jist of this place... It's an Asian all you can eat buffet. Their service is decent, and their food is great. I tasted literally everything they had, and the only iffy food was the pizza they had. For 11$ it was pretty good stuff, and their lunch prices round to about 8$. I recommend the green beans. Those were to die for. The last thing that was kind of an issue was that not everything was labelled and even some of the labels were placed incorrectly. Other than that, great place to eat if you have the time. read more

How can you show up at 11:15 for a buffet and half of what you put in your plate from the hot items are cold when you start to eat? Because the food isn't fresh. Perhaps they save their leftovers and try to rewarm them? Pretty disgusting and not very tasty. I hope the owner reads this and stops this practice. Is it really worth a few cents this of saving to do this? Raise your price a quarter if needed. At noon when i normally come the food is hot and tasty. Thanks read more

I wish there was more options for chicken other than General Tso and Sweet and Sour. Maybe some Sesame chicken? But other than that, I very much enjoy this place. The hibachi is so good and so are the egg rolls. I'm not a fan of sushi in general, but that also looks good. I just might try some the next time I go. Very good and clean. read more

We came here over an hour before they were scheduled to close but they greeted us and sat us. We then went to visit the buffet and were immediately disappointed. Everything looked old and not dry. Only 2 chicken options. And for some reason every time we went to get food every single employee, like 10 people, were glaring at us awkwardly as we fixed our plates. Not only that but one man stood with his arms crossed and watched us eat from across the room the entire time. They also vacuumed and started throwing food away before we were even finished. I was going to give them another try during the day but after seeing other bad reviews it doesn't look like it gets any better than this. read more

Thought it was going to be good considering it was new. Nope. Watered down wonton soup, food was gross with a weird taste. The waitress admitted to watering down the sweet tea. Will not be back. read more

Good food. Great selection on the buffet and a Hibachi section also. Seating is a little crowded.

Standard for an Asian buffet. I've often seen the cuts of "beef" they use in their dishes at other Asian buffets - it's kinda chewy and really processed - I honestly can't put my finger on it. Good service and it will do for a lunch. Oh, the prices are good, too. read more

Wanted to try to the Asian Buffet in Carrollton. We've been needing a good Asian buffet for a while now. Upon arrival, the outside appearance is very clean and inviting. Walked in and was greeted with an odd stare from the servers. Got seated and went about our way to try out the rather small (considering the size of the place) buffet. Everything smelled good! First things first- fried rice. Nope... it looked like boiled rice with soy sauce in it- but it was very dry and had no flavor. On to the noodles- cheaply made low mein noodles (could have gotten them at the Dollar Tree). Crab Rangoons were pretty good- crunchy and warm with good flavor. Pepper steak was not good- flavor was mediocre. Egg drop soup- YUCK! It tasted like dirty mop water. Egg rolls were crispy and started out with good flavor, but the meat inside wasn't cooked thoroughly and was still pink. The fruit tasted like it had been washed in cleaner- after it was cut. Hibachi was decent, but the chef made a comment about everyone's plate if he didn't agree with what or how much they selected for their own plate. Sushi was decent. Ice cream cooler was not good at all- everything was either melted or had been melted and refrozen. The service was horrible. Server was nice, however, never offered a refill. I will happily give this place a 1-star review, but certainly nothing more. After a horrible experience, the fortune cookie read "Aren't you glad you just had a great meal?".... HA! read more

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