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    Big Bam Bikes

    4.8 (21 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 1 month ago

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    6 months ago

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    Pamela F.

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    6 days ago

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    1 month ago

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    7 months ago

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    11 months ago

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    Pamela F.

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    1 year ago

    First time on an ebike. What a blast. Awesome customer service. Made the decision to purchase two. Highly recommend!

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    Pamela F.

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    1 year ago

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    2 years ago

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    Pamela F.

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    1 year ago

    Fabulous rental. 4 Adults did the Legacy trail. Great bikes. Great instructions for first time e-bikers. Highly recommend.

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    Pamela F.

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    1 year ago

    Great e bike adventure owners friendly and great bikes and Legacy trail was amazing ! Highly recommend this

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    Pamela F.

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    1 year ago

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    Pamela F.

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    2 years ago

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    Pamela F.

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    2 years ago

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    Pamela F.

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    4 years ago

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    3 years ago

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    3 years ago

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    Pamela F.

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - Big Bam Bikes

    Review Highlights - Big Bam Bikes

    Great e bike adventure owners friendly and great bikes and Legacy trail was amazing !

    Mentioned in 3 reviews

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    Village Bikes

    Village Bikes

    (50 reviews)

    $$

    I needed a pair of spin shoes & had no luck ordering them on line. Village bikes was recommended…read moreto me by a different bike shop that didn't sell shoes. There was older one man sitting, observing anything that might go on there. There was another older man walking about drinking coffee. Then there was a younger guy with a beard who seemed to be talking with the man drinking coffee as he was working in what appeared to be the shoe area. I felt invisible. I didn't want to interrupt their conversation. Finally the younger chap asked me if I needed help. I told him I needed shoes for a spin bike. He asked me my size and grabbed a pair. They didn't quite fit and that was the only pair in my size. I suggested to go up a size in hopes they had it. I asked if they had any other sizes or styles he said no. I asked if they were going to be getting any more restocked he said no. I tried the shoes on and they fit. I asked if they had more selections on line. He showed me the box and let me take a picture of it, then left me alone. I decided to take them but he out the box back in the stack so I wasn't sure which pair it was I tried on. I walked over to the little coffee bar and he was on his computer, working away. After about 5 minutes I said-" excuse me but I would like to get the shoes please". He looked up from the computer-said "ok" and went and got them. He rang me up, I asked a few more questions that went no where and then his attention turned away. A couple walked in and the older guy drinking coffee pounced on them promptly. I was there around 11 am and I was the only person there originally. They seemed to have a lot of cycles and accessories but I felt ignored and brushed off. I hope you have a friendlier experience than I did.

    Osprey Ave location: Uncomprehensible lack of customer care. If I were to sum it up, I'd say…read moreattitude attitude attitude. Brought in a bike that needed a shifter either fixed or replaced for the front derailleur. The guy behind a computer screen, who was clearly annoyed that we were there for service, finally looked up at us. Mind you, no greeting whatsover. I had to make the initial "hello" greating to break the ice. Seemingly after I explained that I can't move the shifter for the front derailleur, he looked the bike over and said that for him to work on it we'd need 3 more items including a new rear cassette, and then gave us a total that was way more than we could spend. While I was deciding what to do, he rather emphatically stated, "if it were me I don't think the bike is worth it". WTF does he know what that bike is worth to me? I was certainly not going to purchase a new bike. Other than the shifter being broken, for the purposes we use the bike for... simply riding around the neighborhood, it works perfectly fine. I asked if he could just fix the shifter and he said, "you'd have to agree that you're not going to come back and hold it against us if something else breaks".... could he really be serious? Since I had gone through the effort of bringing the bike in, I agreed to his silly demand and said, "I'll just have the shifter replaced". A week later I went to pick up the bike. They had REPLACED THE WRONG shifter (which wasn't broken and had replaced a couple of years earlier at a much friendlier shop). I said this to the guy that was there this time and he said, "I see in the computer that you refused to do the work we recommended". I said, "correct, but that has nothing to do with you replacing the wrong shifter"? He said well it says "the right shifter on the work order". I said, "I didn't write the work order, there was no ambiguity as to which one needed to be fixed when I dropped it off". Honestly, I was incredulous but not rude. He hesitated, not knowing what to say. At this point I was quietly furious with this shop. I said just let me pay for this and I'll go somewhere else that actually cares. I will never go back to this shop and will strongly NOT RECOMMEND doing business there.

    Big Bam Bikes - bike_repair_maintenance - Updated May 2026

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