I'm honestly surprised by the low rating here. After reading through the reviews, I noticed that most people are complaining about the service, but barely anyone is talking about the food. And I really need to give this place the appreciation it deserves because I absolutely adore this place. I first stumbled upon it on DoorDash, and it has somehow become my go-to weekend guilty pleasure. Their signature grilled chicken fillet is fried first and then grilled, creating this incredibly flavorful, crispy crust on the outside. It's SO good. The fried chicken cartilage is another favorite of mine. It's basically like popcorn chicken, but with that extra chewy texture that makes it ridiculously addictive. I could easily finish an entire order by myself. And their bento box! It comes with a side of fried green beans seasoned with salt and pepper. IYKYK!!! Maybe it's not the fanciest place, and I know the service seems to be what people focus on, but personally, I have such a soft spot for this place. The food is comforting, satisfying, and consistently hits the spot for me. It's become one of those little places I'd genuinely miss if it ever disappeared. This place is seriously underrated. I just wish more people would give the food a chance. Please stay open forever. I'm not ready to lose my favorite weekend guilty pleasure. read more

Big Bad Chicken - Signature Chicken Filet 炭烤雞排 Fried chicken cartilage 炸雞脆骨 - Chicken Shop Near Me - Chino, California

I genuinely wanted to give this place more chances because some of their food--especially the popcorn chicken, chicken hearts, and fried chicken cutlet--is actually really good. But this isn't the first time my order has been delayed. Today I placed my Grubhub order at 6:25 PM, and it wasn't ready until 7:00 PM. I've now heard the same excuse three separate times: "I didn't see your order" or "I didn't hear the delivery app notification." Not once was there a sincere apology. On top of that, the owner speaks so quietly that it's almost impossible to hear him, and he's constantly wearing AirPods, which gives off the impression that he doesn't want customers to talk to him. I think he'd make a good chef, but running a restaurant requires customer service too, and that's where this place keeps falling short. read more

I like putting my order in before I go shopping at 99 ranch. They have cheap popcorn chicken and other fried snacks. I think it's the convenience and taste for me that gives this place 5 stars. Kind of sad that this food court area is dead. read more

Ordered lychee peachy green tea from this place via kiosk. So I got a text notification that the order was sent. Looks like one person working there. Only one customer before me. Took the guy 18 to make me a drink..? I had to ask the guy when he's out from kitchen to clean up if my drink is ready. He's friendly but told me it'll be ready soon. At that moment it was already 15 min. Finally he gave me the drink. I was surprised that the drink had actual peach and actual cut up lychee. I got my drink, left the place. Then 40 min later I got a text that my drink is ready. Lol... Um... read more

Big Bad Chicken - Lychee peachy green tea. - Chicken Shop Near Me - Chino, California

This place was alright! I would come back if I pass by but won't be making a stop just because. The chicken was juicy. The price point was right. The area is clean. read more

Big Bad Chicken - Menu May 2026 - Chicken Shop Near Me - Chino, California

This place is located in the back. We were almost not going to go there because the whole foodcourt was empty. Empty of people and stalls! There are about 15 stalls and only about 5 were occupied. We were tired and didn't want Red Robin or islands outside. So we decided on this from the 5 stalls that were left in this foodcourt. Great find though! Great prices and delicious food! Everything was fried to yumminess! lol read more

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Spicy popcorn chicken from the food court inside 99 Ranch Market. Medium spice level, 7.5/10. Next time I'd get the popcorn chicken by itself with a Coke--or maybe a beer from the bar. read more

Big Bad Chicken - Chicken Shop Near Me - Chino, California

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ordered the curry katsu and minced pork. minced pork was good and flavorful without being dry at all. the curry katsu was crispy and the curry flavor was on point. this place has a LOT ON THE MENu that i have yet to try. this is tucked away in the corner of the food plaza at ranch 99. th is is my favorite spot within the plaza. read more

If u like to wait and have nothing to do. This is the place to be. Waited over 40 mins for popcorn chicken and fried tofu.

This review is only for the service and their boba drinks. It was a hot day, and my son and I wandered into the 99 Ranch food court area to look for an air conditioned place to sit. The food court as a whole seems to be struggling -- a lot of vacancies! We were looking for cold drinks, and happy to see as we got toward the back that Big Bad Chicken offered them. We ordered at the kiosk and sat down to wait for our drinks. It took a while for our drinks to be ready, even though no one else was waiting before us. I think it's because they don't have everything ready to quickly serve, since their volume isn't that high. We weren't in a hurry, though. When our drinks were ready, they were given to us by the friendly person working there, who made sure we had what we needed before we walked off. We sat nearby and finished our drinks. On our way out, an employee at Big Bad Chicken gave us a friendly thank you. On the merits of the kind service and good boba drinks, I'd recommend giving Big Bad Chicken a try the next time you're at 99 Ranch. read more

Overall, I had a fairly good experience. There is a kiosk I ordered at, and then you wait for your food to be prepared. The wait is reasonable, and the flavors were on point. I tried the crispy chicken skin and crispy oyster mushrooms with fried basil. The only thing that would have made things better was the everything could have been made even more crispy than it was, but the flavors were there. There are plenty of tables, but I got my food to go. read more

Big Bad Chicken - Chicken Shop Near Me - Chino, California

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Ordered from the kiosk for lunch and even with no one else there our order took over 30 minutes. Only had one person working the place on a weekday lunch causing this delay but if I had known the wait would be that long I probably would've ordered from somewhere else since I still had to get back to work. The popcorn chicken bento box was filling but not worth the price. The chicken was juicy but was a little under seasoned and the egg was overcooked making it dry. read more

Big Bad Chicken - Chicken Shop Near Me - Chino, California

It's hard to find a local place that has tasty popcorn chicken, but this place has it! Their Taiwanese sausage is also delicious and hard to find at other places. Their chicken steak is also good along with their other combos. Good place to grab a bite if you're shopping for groceries at 99 or in the area. read more

Big Bad Chicken - Popcorn Chicken - Chicken Shop Near Me - Chino, California

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This spot is part of the Cravings food court, one of my favorite grocery stores in the area. However, the restaurant itself is quite underwhelming. The whole food court felt very empty, half the stores were closed, even lunch hours was not vibing. Big Bad Chicken seems to work with Just Boba, as they have the same kiosk. They have meal sets for about $20, which includes a drink with a bento. Without a drink will be about $13. Ordering was weird, the kiosks at Big Bad Chicken and Just Boba were the same, but boba and sandwiches were picked up at JB while bentos are at BBC, their kitchens are not even next to each other. Given that there wasn't anyone else waiting, the service at lunch is achingly slow. Order is ready but they don't call your number. You had to shout for attention because somehow they're busy in the kitchen with ghost orders. I've tried the standard minced pork rice bowl and ordered a pork chop sandwich to try. The bowl was decently sized, taste just okay, the side veggies were just frozen corn and stuff. The sandwich I order wasn't available, they didnt block it off the menu and told me WAY after the fact. I had the choices of whatever was premade at the counter, had some egg with pork floss one instead. Totally not worthwhile. I love Taiwanese food and this wasn't giving me a "yes, I'll come back every time" feeling. Given that Chino Hills is accessible to many other TW food spots, it's definitely not a spot I'd go back to. This food court restaurant is far beyond ready for customers. Somehow this place has a lot of good reviews months ago, hard to believe that this place has fallen off this much this soon. read more

Big Bad Chicken - Minced pork over rice and a taiwanese pork floss sandwich - Chicken Shop Near Me - Chino, California

Glad to see some new spots here at Cravings 99 and hope they stay busy! We were looking for a little mid-day snack and the popcorn chicken here fit the bill! ---popcorn chicken: reasonably priced and it was nice and crispy, great for sharing! Will have to be back to try their minced pork rice read more

Big Bad Chicken - Popcorn chicken - Chicken Shop Near Me - Chino, California

Slay Appetizer! I had the yam fries, spicy and with basil and it didn't disappoint. I'm going back for more!!! I cooled down with a Taro Milk Tea. So delicious. read more

The best popcorn chicken in Chino Hills! Great flavor and not dry. This is a new spot in the Cravings market/food hall off Grand Ave. There's been a lot of turnaround for restaurants in Cravings, but I hope this one sticks around. They also have self-ordering via tablet which is very convenient. read more

Big Bad Chicken - Popcorn chicken - Chicken Shop Near Me - Chino, California

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Look for Cravings food market first as this restaurant is inside the market at the very back! It isn't advertised outside the building so this is the only tip you get at the moment. I initially came to the market for the Hainan chicken rice but decided to order the iconic Taiwanese street vendor food, the fried chicken filet. I wasn't intending to finish the chicken filet right then but it was so nicely crunchy in the outside and tender/juicy on the inside with a hint of the black pepper reminding me of night market atmosphere in Taiwan! I ended up ordering sesame balls, oyster mushrooms and yam fries as vegetarian options from the restaurant to take home to my vegetarian in laws. The sesame balls were a big hit as well as the oyster mushrooms. Talked to the cashier and turns out they just opened the beginning of this month so still missing some items in the menu. They are an established restaurant in Cerritos he said. I look forward to experiencing more of a Taiwanese goodness here in the future! Lastly, I have been seeing such price hikes everywhere since the pandemic and supply chain shortages. To see items here go for $6-7 makes me feel like it was pre-pandemic pricing! Lastly, I hope they extend their operating hours beyond 730pm and make this market a popping place to be! read more

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Took 25 minutes for fried pork chop, string beans, and gizzard. Comes out all mixed together unless you ask them not to. No flavor in any of the food, just spice. You order through a kiosk but the pictures of the food look entirely different from what you actually get. The girl is working by herself, and is clearly understaffed. She was super sweet and explained how their system works, but the owner should do something to fix the issues... read more

Big Bad Chicken - Fried pork chop, string beans, and gizzard all in one box. - Chicken Shop Near Me - Chino, California

I'm sad at all the bad reviews..as I have NEVER had a bad experience here. I usually get the fried tofu..my son the popcorn chicken. Always BOMB. The chef does great. I get a medium spice on my tofu..I've gotten the spicy and boy did I regret it lol the tofu comes out perfect seasoned with just the right crunch. The popcorn kitchen FIRE tried it with no spice and with spice..both DELICIOUS. They forget to put the sauce in..but the guy is always nice to give one when asked. Sweet and sour sauce just makes it better. Every time I shop I will go grab from here..don't let the bad reviews hinder you. read more

Big Bad Chicken - FRIED TOFU - Chicken Shop Near Me - Chino, California

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I found a jam. They had the best chicken gizzards and chicken hearts, and everything else was incredible. The fried chicken is outstanding. Thank you. read more

I have eaten here multiple times so this review is not just based on one meal. The rice has been consistently terrible because they give u old rice that is stuck at the bottom of the rice cooker. So part of the rice is soft and soggy, but part of it is so hard that it's inedible. Wish they would stop serving old rice. Service is slow because it's only one guy working. Business is tough these days so I don't mind waiting, but I do mind the inedible rice. read more

So much fried goodness !!!!My go to is popcorn chicken, calimari, and mushrooms. I haven't tried the tofu or yams. The wings are too crispy for my taste. Each portions is $6. You get a lot for $25. Enough for several meals. It's all the way in the back of the food vendors, behind MADBUN. read more

Big Bad Chicken - a plate of fried chicken - Chicken Shop Near Me - Chino, California

Located inside of Cravings by 99 Ranch Market. It may be a little difficult to find as it is one of the last food stalls in the back of the building. (If you find the restrooms, it is directly in front of it.) I approached the counter and was ready to place an order but the man at the register just gave me a blank stare and pointed at the kiosks to the left. Apparently, you can only order off the kiosk and you will receive a text when your food is ready for pick up. I ordered the fried tofu (spicy). My order was ready in less than 10 minutes and surprisingly, the worker handed me my order where I was seated, waiting, before I even received the text for pick up! The tofu was hot temperature wise but not spicy as I requested, crispy on the outside and soft on the inside. It was a bit salty but would definitely pair well with some rice or even a cold beer! read more

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Big Bad Chicken is The best Taiwanese street food/night market food in Southern California. The service is very appeasing and the the overall ambience is welcoming. It's convenient and a taste a home. The taste and cooking is authentic and you can taste the Taiwan in the cooking. read more

Ordered the squid balls and fried tofu. Non-existent service. Asked for chili and they wanted to charge me 50¢. Food was oily and salty. Tofu was not crispy and definitely does not look like the kiosk photos. Disappointing. read more

Big Bad Chicken - Vat of grease, fried tofu. - Chicken Shop Near Me - Chino, California

If you're looking for fairly priced Taiwanese street food, this is the place! The staff might struggle a bit with English, but it's because they're Taiwanese. Please be kind to them. Don't let their language barrier make you think they're rude, because they're not. Their anxiety is probably much worse than yours. They sold out of the chicken gizzard, so I got some chicken hearts and popcorn chicken. It's really good. I know 99% of you non-Taiwanese people won't get this, but you gotta try it. It's good stuff. Will be coming back again! Thanks! read more

Big Bad Chicken - Got some popcorn chicken and some chicken hearts. I promise you it's good. Try something new today. - Chicken Shop Near Me - Chino, California

Wow, nice good combo meal here. Just tried one. Good for quick bites. See the menu here read more

Big Bad Chicken - Menu of the new restaurant. Decent and good. Same as many taiwanese establishment. - Chicken Shop Near Me - Chino, California

I was dropping by Cravings supermarket and wanted a quick snack! Big Bad Chicken is in the food court area of the supermarket, which is sectioned off in its own area. I got the popcorn chicken here and really enjoyed the flavors and crunchiness of the popcorn chicken! Would highly recommend coming here! read more

I personally think this place deserves more stars! The flavors are better than other taiwanese snacks that i've tried in the area. Oyster mushrooms, fried tempura, and popcorn chicken are my top choices. read more

The chicken make me feel back in Taiwan. It taste very good! Just need more ad so people can know this place!

I tried this place few times in last 6 months, food portion used to be ok, however today visit is very disappointed. Please see the pictures i took, im not gonna pay this price for this tiny food portion again. No way. read more

Big Bad Chicken - Shishamo fish - Chicken Shop Near Me - Chino, California

I enjoyed the food and the Taro drink very much. If you like chicken then you should come here. The Taiyaki is also very tasty

Few a months ago tried it for the first time. Popcorn chicken was good, ordering was easy, and wait time was efficient. Went yesterday and waited over 30 min for my order. Other patrons were very upset and irritated with the overall wait time. Added, there was no apology for the long wait. Eateries in cravings market come and go fast. I won't be returning. read more

The food was great I ordered the fried squid balls mild so they had a little kick. The staff was very friendly. The store is located in cravings 99 so it is more of an Asian vibe. Overall great experience. read more

Authentic Taiwanese street food. Excellent flavor, takes me back to my childhood. Best popcorn chicken in socal!

My husband ordered a bunch of different things to try: chicken hearts, calamari, oyster mushrooms, and I think popcorn chicken . I didn't watch how the items were prepared, but I definitely would not order again. Everything was greasy and seasoned all the same. I was hoping some items would be battered and fried or even grilled, but it was different. They also charge extra for sauce. It doesn't matter if you buy over $20 worth of stuff thrown together in a box. Sauce is still extra, and yes, you're going to need sauce for the items. If you're craving for chicken gizzards or chicken hearts, then try this spot out. All the other items I feel like you can get better elsewhere. read more

Big Bad Chicken - Chicken Hearts, Oyster Mushrooms, Calamari, and Popcorn Chicken - Chicken Shop Near Me - Chino, California

I was a bit hesitant about the mixed reviews but decided to give it a try since I'm craving for some Taiwanese style food. I got the chicken filet set, fried tofu, and popcorn chicken. The rice is on the softer side, but the chicken is damn delicious!! Properly seasoned just how it is in Taiwan. The fried tofu is crispy and good portion. I'm glad that I discovered this place, will come again! read more

Big Bad Chicken - Chicken filet set - Chicken Shop Near Me - Chino, California

Just came here and was pleasantly surprised at how tasty their fried chicken filet rice combo is. The chicken was crispy on the outside and still juicy on the inside. Will definitely come back here again. read more

Big Bad Chicken - Fried chicken filet rice combo - Chicken Shop Near Me - Chino, California

Do not order from this place ! I ordered the minced pork rice! i paid $8+ for a bowl of rice, see my pic to see how sad my bowl is. this is unbelievable! Ordered a Popcorn chicken rice came out cold, rice is cold, chicken is cold, not crispy at all. Sorry this place really need to change if they want to survive. Good thing is they refunded me back. read more

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