Very delicious! I personally just get the Egg bagel with veggie cream cheese, and a coffee...but just got hooked on one of their breakfast sandwiches (the southern tradition). Also awesome muffins, especially the chocolate cheesecake one. Great menu spread and prices are very reasonable. I have been coming here for years, and will continue to. The service is friendly, precise, and quick. Keep up the great work!!!!! read more

Hands down the best bagel shop in town! Everything is always fresh and delicious every time you go in! They always have an amazing assortment of homemade cream cheeses to choose from and if your not a fan of bagels they have other goodies too! The people are ALWAYS super friendly and kind. They do tend to get a little busy but they always do there absolute best to keep the lines moving so it's not a long wait time! If you look for good customer service this place has it. They care for there customers and will always go beyond standard expectations to make sure there customers are leaving happy. I've gone here since I was a kid and no longer live In Elgin but I always make it back here. Even if you don't live in Elgin it's worth the drive! read more

Best bagel sandwich in the area! The bagels are fresh and taste how a bagel should. They were so busy when I went, but the workers are fast and the line went down quickly. I love this place! read more

The bagels are delicious. I always order blueberry bagels and for cream cheese is either strawberry or blueberry they are my favorites . I highly recommend if you are looking for a good bagel place definitely go there. It's a quick breakfast and is cheap. Just keep in mind that they put lots of cream cheese if you don't like a lot of cream cheese just tell the girls who work there, I personally love Loya of cream cheese . Also I had friends that there bagels sandwiches are really good too. read more

My favorite bagel place, nothing else compares. Different variety of cream cheeses and bagels to choose from. My favorite combo is chedder herb bagel with veggie cream cheese. read more

Great place! Went for the first time today and really enjoyed it. Got two delicious bagels with cream cheese (tomato basil and onion), and two coffees to go. The cream cheese is spot-on, very smooth and spreadable. Great selection. Quiet courteous staff. Con: No brew times on coffee. The coffee still tasted great, I just prefer to know brew time. read more

I am so thankful there is a nice bagel shop around me (live in Hoffman Estates). Before finding this place I went to a different "bagel" shop where they gave me cream cheese in a Philadelphia cream cheese container. What!!??? If I wanted that I'd visit Mariano's and make my own bagel. Fortunately a few months later I came here. I love this place! I've only ever gotten the everything bagel and salt bagel with scallion cream cheese, but that's because those are my favorites and I like to stick to what I know. Their cream cheese is homemade and delicious (I'm actually eating one as we speak). I appreciate that they are NOT cheap with their cream cheese. I get so mad when places nickel and dime you for their food or just plain out do not give you and adequate amount. Here, I have always been given a generous amount of cream cheese and I hope they never change that!! Two other reasons I like this place is because it is kept very clean looking and the young ladies working the counter have always been super sweet! This place is clearly doing something right because every time I come they have good business. Again, so happy with this place. read more

Great service from the cashier and the young girl who took my dozen bagel order, she was really attentive abs was patient with my indecisiveness (didn't get her name sorry) First time being at Big Apple Bagel In many many years! So I wanted to review it simply because it's so over looked being that it's in the plaza and I guess you don't know it's there unless you know about there amazing freshly baked bagels and delicious cream cheese. read more

I really love this Big Apple Bagels! I love coming here for great breakfast meals. The menu here is really awesome, they are full of fresh and awesome food, and they have so huge selection to choose from. You can find so many amazing breakfast at this place that can surely satisfy your cravings and fill you up. They are the best breakfast spot in this whole area of Elgin. Their location is so near, very easy to find, and you can visit in just a few minutes from your area. You will absolutely love the place and the ambiance of it inside. It is very welcoming, relaxing, and their designs are interesting. While enjoying the food you can also enjoy the environment. The staff here is also great, all of them are working so fast and passionately. They all really love what they are doing. They also care to all of their customers. They all know how to treat and serve the customers so well and get the orders correct. Very personable staff. Outstanding service. They really made the experience much better and happy. Perfect place to spend some quality time with your friends and family. Very clean, neat, bright, and decent place. Big Apple Bagels is really awesome. Thank you guys for wonderful service and awesome experience! Will definitely visit again soon when I am nearby! Thank you! Keep it up guys! Well done! Great job! read more

It's good enough that I go regularly, but I don't love it. The staff is hit or miss. One lady (who has been there a long time) is very short, sharp, and doesn't smile. Some of the other staff is nice. Other times they seems confused. They don't dress very professionally, which isn't a big deal, but sometimes I think the younger staff pushes the limits on that. The place also doesn't have a clear line of service- where to order, where to wait for your order, where your order will come up. They run out of bagels and coffee sometimes and the sandwiches are really expensive. That said, I go at least once a month. Decent coffee, good bagels. Just seems like the place needs more structure. read more

The seasonal cream cheese selections are great. We loved the Cucumber in the summer because it is so refreshing. The fall flavor of pumpkin is truly amazing. They have a nice beverage selection too. The beat part is the bagels are cooked fresh throughout the day. read more

The food was good but the guy who made my sandwich didn't listen to what I wanted at all. Stick with the bagels and cream cheese!!

Best bagels and cream cheese I've ever had!! Everything is very fresh. I love the cucumber cream cheese with an onion or garlic bagel. This place has a home town feel. I used to go to dunkin donuts and now I could never image going back. the quality is not even comparable. If you have never been here you should go asap! read more

Good tasting bagels and coffee/tea. The place is clean and always packed. The only thing is I just wish they had more vegan and vegetarian options available. read more

Hands down, the BEST bagels in town. Made fresh every day. I love em. Their fresh favored cream cheeses are wonderful and their muffins aren't too shabby either. They are a bit pricey, so I don't have them as often as I'd like. They are well worth the trip! read more

Bought half dozen bagels and cream cheese, bagels were super soft and tasty , since I was only getting bagels I was in and out in less than 5 minutes on a Saturday morning read more

Great bagels. Cream cheese and muffins. Coffee is good too. Pricey though. Wish it could be more affordable. I'd come more often.

One of the BEST bagel places in the area. My favorite place to grab a coffee and enjoy my favorite everything bagel there... such friendly employees and always take such great care of me! read more

They are very sweet and their food is AMAZING!!! Once they did not have the bagel I wanted so they gave me my second choice for free. They said they were sorry for not having the one I wanted and they hoped I came back. I have been going at least once a week since. read more

Big fan of the bagels and selection of cream cheese!!

We often travel over 10+ miles to enjoy Saturday breakfast here. The dinning area is always clean. The staff is always smiling and very friendly. We noticed that they have several "regulars" they know by name. We usually enjoy their iced latte's and bagel breakfast sandwiches. We recommend to show up early because the often sell out of bagels. read more

I decided to go here based on other reviews and I'm glad I did! I only visit in the morning after the rush (around 10am) and I haven't had a problem with long wait times or inattentive staff. I actually find the ladies working there very friendly. I go probably once a week since I discovered the place!! Love the bagels and enormous amount of cream cheese- messy but so fresh! Loved the cinnamon cheesecake muffin, but not the cinnamon roll so much. Will definitely be a regular here!! read more

I love the sandwiches here! My favorite is the big apple club! They have amazing cream cheese flavors as well!

Four times now! We have gone in for blueberry bagels and blueberry cream cheese! Four times they have told is they do not have one or the other! Too many sorrys leave us frustrated and without what we came to order. Is it bad location management, bad franchise management or just bead timing? We just won't stick around to find out. read more

Always love this place for great bagels, coffee and sandwiches. Lots of variety. A favorite place to stop while showing clients real estate in the area. Easy to find located in a strip mall. Great place for a quick morning sandwich on the go.everyone friendly and helpful best muffin. read more

Stopped by this morning early and discovered that they don't open till 6. I was a bit early, they opened the doors and served me anyway :) How nice that they went out of their way for a Customer!!! Food is great too read more

My BFF introduced me to Big Apple Bagels. Whenever someone mention bagels...nothing but Big Apple comes to my mind. Not only are they fresh and delicious but there's variety - something for everyone's taste bud.. And the cream cheese AWESOME! read more

The bagels & cream cheeses are amazing... but the staff is slow, unfriendly, and impolite.

I got the lox and cream cheese. I chose just a plain bagel and scallion cream cheese. Wow!! It was so good. The lox was so fresh tasting, and it comes with tomato, onion and capers. All the flavors together....just amazing. read more

The best bagels and customer service in town. Always friendly service and the bagels are always fresh. I go in almost every day just for the experience, it is uplifting. BEveryone should try this great bagel shop. read more

Such an awesome place! Everyone behind the counter is smiling, the food is fresh and the place is relaxing. I take my family here for brunch at least once a month. We've never had a bad experience here and hope this place sticks around for a long time! read more

The best bagels, made every day. Breakfast sandwiches, I get the egg and cheese on the Jalepeno bagel. YUM!! The cheesecake muffins are to die for. I buy them by the four pack. If you are a Latte lover you can name your shot. Most Latte's are a two shot but at Big Apple Bagel in Elgin you call your shot, I get three. They have a great lunch menu and the soups are soooo good. All of the employees are friendly and the place is clean. read more

Big Apple is an Elgin staple. They have great bagels and muffins. Incredibly friendly staff! Perfect for breakfast or lunch.

I LOVE this place!!!! this place is like the Baskin Robbins of Cream Cheese Flavors and Bagel flavors

Love the owner and her store. I also enjoy trying the daily bagel & cream cheese samples they always pair together. Seems like you can't go wrong with any of the menu choices. The staff always seems to be in good spirits and happy to help. Reasonable prices and you can always find a coupon to use. Just wish the coffee selection was managed better. They have different coffees to try and the one I always opt for is almost always out. But that's a sign that it must be good, so get there early. B.A.B. is a local favorite read more

I was just forced into another visit and was reminded that you should not go here if you like toasted bagels. I am not sure if this is on purpose or not but when you ask for a toasted bagel, they put it through the toaster. Magically it comes out lukewarm and soft! Amazing! I would really love it if the owner or corporate would respond here to address the coffee and toasting issues! read more

I love the bagels here and like how they are toasted, never burnt, but nice and soft and I absolutely love the variety of cream cheese! However, what inspired me to write a review, was the lady that usually tends the register and takes your order (I'm guessing that she is the owner). She is not a people person what-so-ever which takes away from the experience. She doesn't smile or make you feel like she appreciates your business, which is kind of a turn-off. I would say at the very least that she could work on having a friendlier tone so that people feel more invited to come in (which would help with repeat business too). The alternative would be to have someone else at the counter, like the super friendly younger girl that hands out your food from time to time because she looks much more excited about her job and interacting with people. read more

The bagel I had was okay , my boyfriend and I ordered iced coffee , and it didn't even taste like coffee. Pretty terrible outcome overall .

This is a great place for your bagel wishes. The coffee and bagels are a good price. They have added more to their menu if you want eggs or more. Grab a bag of bagels for a meeting or to freeze for later. read more

Had a very bad experience at this Elgin store. Felt that the sales person was not upfront about the cost of the products and also manipulated it so that it would be more expensive than what I was intending. Will never return! Was trying to buy a big order for a group of people as a gift...you think she wouldn't have taken advantage of that. read more