They offer a amazing service where they will buy your antique goods. The prices try offer are fair…read more The staff was professional. Try to talk to someone over the phone before you want your items assesed. Give this place a try.

This business responds promptly with courtesy and upfront quotes for your antiques and treasures.read more

I had the pleasure of making Bob and Andy's acquaintance today and they were phenomenal human…read morebeings whose personality was the embodiment of class, integrity and bona fide decency. They are clearly professional but also understand the emotional aspects of letting go of objects that belonged to family members who are no longer with us. Their knowledge of art, antiques, design and the historical facts which provide the context of artistic expression is inspiring. Yet, they do not use this specialized knowledge to scare, intimidate or hustle you. They are good persons who do not take advantage of the vulnerability that may result when individuals may have to undertake estate sales whose contents represent a lifetime of toil. These are the type of individuals that should be running for President and Vice President- in no particular order. Thank you again gentlemen for treating all the members of my family with compassion and dignity regardless of age, background or circumstance in life.

We are moving to another state and I have been holding onto my moms sterling flatware. I called and…read moreassumed I would have to take it there but luckily Bob was in area and in minutes he arrived. He was honest and I felt completely comfortable with his appraisal. I recommend him and his business to everyone!!

The two fine gentlemen in this shop fixed my vintage lighter from 1940. Very happy with the…read moreservice. Thanks guys!!

We should have taken the previous negative reviews more seriously. Although the location may be…read moreappealing, our experience was disappointing and unprofessional. We cannot recommend this business and will not trust it with any of our other pieces for repair. And we felt the experience was so disappointing that we would not even buy anything from this place, despite the convenient location. We brought in a piece for minor touch-ups and to glue back a small, approximately 1 1/2-inch piece that had chipped off. We clearly explained that we were not asking for a full repaint, reconstruction, or extensive cleaning. The owner "Bob" initially quoted the work at "under $200." We then started talking to the owner. He even asked personal questions including how much we money make, "Do you make $150?" In any case, the work was given to another man, who looked 40s/50s and appeared very rushed from the get-go. He initially had to leave to purchase glue. After about 45 minutes for the glue to apparently dry, Bob told us the total would be $200. He said the full $200 "was implied." During this short time, we overheard negative comments being made about customers. Bob looked at photos of the piece (taken by another employee) and both said they were not happy with the work, and that the guy in the back rushes too much. We were asked to return a few days later. We did so. When we arrived a few days later, we were not told that the additional touch-ups we had discussed had not been completed. These areas had been marked with tape. When we returned, Bob directed us to enter the workshop and inspect the piece, but he did not explain that the work was incomplete or personally inspect it. Nor did he even know that the work wasn't done. The same 40s/50s-ish age guy in the back told us he "doesn't have any patience" for this type of work. He made dismissive comments about the piece, said "Bob is too old" to do the work himself, and refused to address the minor areas we had specifically discussed with Bob prior to leaving it. When we questioned the worker in the back why the agreed-upon touch-ups had not been done, he raised his voice and told us to leave the workshop, saying that we were "in his space." We found the interaction hostile and unprofessional and even kind of abusive. He even called us a derogatory term. This was especially confusing because Bob had directed us to inspect the piece in the back. The worker then told us to inform Bob that the work was not completed and that he was finished gluing the broken piece. He actually rejected the touch ups that owner Bob ensured would be complete by this day. But they were not done, Bob didn't know, and more troubling he didn't ensure that they would be done. Bob never inspected the work in person, did not adequately supervise the job, and did not offer to complete the touch-ups himself. Although he said he would just charge for the glue and provide a refund, we received only $40 back. The work was incomplete and did not reflect what we understood had been agreed upon. We were not expecting perfection or extensive restoration, but we did expect the clearly discussed minor touch-ups to be completed. And for the owner Bob to stand behind the work, even if it meant him to do it himself. He literally told us to go buy some supplies at the craft store one block away. So dismissive and unaccountable to his generous customers. The main issue here are lack of communication, supervision, accountability, and willingness to resolve the problem. We also explained that we had brought the piece from out of state and had other items we were considering bringing in for repair and resale. Bob dismissed this and said it, "doesn't matter." We felt even $100 was not justified for simply gluing the piece, particularly since the agreed-upon touch-ups were not done. Based on our experience, we cannot recommend this business and will not bring our other pieces here. There are many other businesses to choose from. This one does not meet our expectations in any way and found the items being sold in the store largely junk. At least with Salvation Army or the other charity based ones are better in our view because the money goes to a good cause. Housing Works, Habitat For Humanity, Re/Store, etc all have quality products without the drama of this place.

every piece of Georg Jensen silver I purchased from Nelson & Nelson Antiques has been perfect…read more Very easy to deal with them and shipped to my home efficiently.

I have purchased numerous pieces from Nelson & Nelson Antiques. They are always responsive to my…read morequestions and everything is packaged and shipped expeditiously. I receive daily emails and their descriptions of the items are detailed and accurate. I am a repeat customer and will continue to be as their items are exquisite. Pat H. Hadley, NY

These guys did a fantastic job refinishing our antique dining room table. I'd use them again and…read moreagain. The only reason I give 4 instead of 5 stars is they don't pick up. You have to arrange for delivery.

I met this guy in the elevator of my building when he was delivering a torchiere lamp to someone…read morein the building. I had been looking for a glass replacement shade for a torchiere lamp that I have, the original shade, 1928 had recently broken. I gave the guy my # and he got in contact with me... As it turned out he was the owner of the shop. He looked at my lamp, gave me a fair price on a shade, fixed the socket for the lamp so that the shade fit properly was a real gentleman about the whole thing and in 2 days I had the lamp back in my apartment looking every so great... The guy has a store chock full of beautiful pieces. And he's very knowledgeable about his trade. He had one of his workers work with me changing the shade on the lamp until i selected the shade i liked most. I was not rushed.

We spoke with multiple dealers while cleaning out my late father-in-law's apartment, but Konrad was…read moreby far the most responsive. We really appreciated his friendly but no nonsense attitude and willingness to come to our location. He was knowledgeable and made this part of a difficult process as painless as possible. Highly recommended.

Konrad was a gentleman! A great guy, very knowledgeable and easy to talk to... I am so glad I was…read moreable to get in touch with him and to do business with him...

I was in need of a good solid sterling silver (I prefer using silver as opposed to wood) salad…read moreserving spoon, the type with the special open slots that allows excess salad dressing to drip through so that you don't dish out excessive dressing. As the new, unused are not only unnecessary, tend to be astronomical in price when purchased separately and not near the quality of older more vintage pieces, I happened by Jean Silversmiths. Jean Silversmiths specializes in older used solid sterling silver items, vintage in nature or of discontinued patterns but in perfect shape. In fact, once they buff it, you can't tell it from new. Anyway, I found plenty of choices, so my only problem, a pleasant one at that, was merely choosing which pattern or design I liked best. And on that count, Jean has plenty to choose from. Throughout the time I was in Jean Silversmiths the staff was most helpful and I must say totally knowledgeable about every item of their inventory including the history of the patterns and the manufacturers or makers. I now have my silver salad spoon bearing a Spanish Baroque pattern with which I couldn't be more delighted.

My grandmother used to go here in the 70s and passed this nyc gem over to me. If I need a wedding…read moregift, this place is my go-to. Although you can typically research some sterling online and price compare, the experience in this place is unmatched. I definitely recommend ensuring Rene is working the day you visit and plan to avoid wearing the color white - you will get dirty browsing through all of their vintage pieces. When they buff and clean them up, however, they are gorgeous and tell such a fantastic story. Laura has the history of each piece, writes it out on an authentic card to place inside the box, and it's quite the unique gift for your loved ones. Highly recommended if you appreciate vintage sterling.

Great experience having a patio cushion repaired and a new cover made. Excellent fabric choices,…read morequick delivery and incredibly pleasant and professional people! Recommend!

Waited six months for a sofa sleeper and chair to be reupholstered. Delay was blamed on the…read morematerial manufacturer, stating the material received was marked and not usable. Received rude text message follow-up responses for six months. Hired a moving company to pick up the furniture. Reupholstered chair and sofa were hard to sit on and marked. Donated the chair and sofa to charity. Writing this review to prevent another person from experiencing the same financial loss. No way to run a business.