The workers are very helpful anf the bait and tackle is at a reasonable and affordable price

Overpriced, understocked inventory with terrible customer service. I'll never understand being rude to friendly paying customers. 0/10 would not recommend. read more

Big Al's bait and tackle is it overall good store. There is dogs, which are super nice. They have awesome bait and awesome tips on where to fish and how to fish. I would 100% recommend getting your bait here. read more

Multiple days including days in a row where I try and buy bait an HOUR before closed and the door is locked. I don't know how they stay in business. There's people inside, they just don't want the customers. read more

Historic. Has a little of everything, even live bait. Good prices. I will return next time I'm in town.

Bait is always fresh and lively. That's the best thing I can say about this store. Employees all seem to have rotten attitudes and one female, I won't all her a lady, has the worst trash mouth I believe I have ever heard. I will say that the last time I was in the store the person who waited on me was helpful-and courteous. I think he might be new. read more

Second time coming here. The first time was last week and they didn't have any shrimp, but the "delivery was on the way." Came back today with the same excuse. Frozen mullet is expensive and the guy that works here really doesn't care for the job. I would consider this a last resort bait shop. Go pick up at Daytona instead. read more

Horrible! They've a bad attitude! Ordered 50 live shrimped only received 40! Wouldn't recommend to go this store!! There's other bait nearby big ai's bait - 15 mins south read more

Very helpful and affordable with a wide selection! I would recommend Big Al's if you're anywhere in the northeast Florida area to fish!

I am new to the area and each time I go to Big Al's they have everything I am looking for, especially help in where and how to fish. Everyone has been extremely friendly and helpful read more

Not so great customer service. The last two time I've been they're trying to close early with a bad attitude. This time i go and the doors locked 15mins before the hour posted. People plan their day around fishing and get off work late so expect customers at a later hour. read more

do not come here the lady behind the counter either can't count above 50 or loves to rip people off do not come here expecting to get the amount of bait you requested. asked for 8 dozen fiddler crabs payed for 8 dozen crabs open my bucket to see maybe 50-60 very disappointed read more

Waited a long time for service while the employee talked on his cell phone to a girl. Planning his weekend with her was more important than selling me bait and a fishing rod. read more

DO NOT GO HERE! Was only in the store for maybe 5 minutes to buy a lure, one of the workers sitting had his fly open and balls hanging out, and the other guy was smoking a cigarette inside the store. Mind you, there were kids in the store right before I walked in. I don't know who hired those guys, but I would fire them in a heartbeat. When I called to explain that the guys coworker had his balls out I didn't even get so much as an apology, just a nonchalant "oh okay" as if he didn't care. If I owned that store I would be absolutely embarrassed by these guys. And who smokes cigarettes inside anymore? As if the guy is too lazy to walk outside for 5 minutes, but instead feels like every customer should be subjected to his disgusting habit. Never again. What a joke. read more

Customer service was great every time I've went over the past week,they were really helpful with everything and couldn't have been nicer.

I came to this bait shop to get live shrimp I arrived at 5:50pm and was waiting for a friend to meet up w me so we can go half on them and all go fishing well he gets there at 6:15 and the lady with the grey mustang closed so we knocked on the door and she key started her car then came out at 6:20, I said u guys close at 7 correct and she turns around and yells well I close when the .... I want to, got in her car and literally skirts her tires in the parking lot I wish I got the whole thing on video if you guys are going to close at not even 6:30 u should most definitely correct the timing I drove all the way across town for nothing read more

Great local bait shop. They have always been very helpful. My son is newer to saltwater fishing and we alway have a ton of questions. Much prefer to support a small local when I can over a big box store. read more

Went in today looking for a new reel because I broke mine. Al and Joe couldn't have been helpful in choosing one and even taught me how to set the line and everything. Recommended the right bait and hooks for my situation. Great conversation and tips for any novice. Definitely will be back. Thanks again guys. Stay safe everyone. read more

Went in to buy shrimp. I asked if I should use a split shot on my line to fish from the bridge. The owner replied with an attitude saying "I'm counting money." Then I asked the other employee at the counter what kind of fish they were catching at the bridge today, and he told me "I'm counting shrimp." In summary, two questions asked and no replies. They were rude and nasty. When I walked, rather than being greeted, I was yelled at for where I put my shrimp bucket. Find another place to buy your tackle. The people that work at bings landing are great. Much friendlier and very helpful. Will never return to this shop. read more

Wish I could leave negative stars. This is by far the rudest group of people we've ever encountered. The minute you walk in the shop they start yelling at you what do you want? They yell when you set your bucket the wrong place on the floor, it's just childish & pathetic. Coming into spend money in the store and then you get cussed & screamed at. Would rather drive an hour to get bait somewhere else then step foot in that place. read more

Went here twice to get bait and the customer service was great! Very friendly and had everything that I needed.

We want bait early in the morning. Since Al left the store is always still closed in the early hours.

Good selection of bait and accessories, conveniently located near the pier. Seems like most of the folks working there have a salty attitude I could do without. read more

Great place to get shrimp or anything you need to go fishing more than willing to talk to ya to tell you what's biting where can't beat that

Bought some fishing poles etc here while on vacation. The staff could not have been more helpful. Joe took the time to help me learn to use my new equipment. I highly recommend this place. read more

Great place to find affordable live and frozen bait. Staff is very helpful. We bought a pole for sur fishing, knives, bait and weights for all less than $120. They even gave us a shipping container to send it home. Thanks! read more

Great selection. Amazing live bait selection. Love how this place is open until 7:30 unlike most bait shops in the area. The lady who was working there was hysterical. Just keepin it real. Would recommend! read more

Great experience! My 12 year old son wanted to purchase a casting net, but had no idea what the best weight/size would be for him. The staff was very helpful in helping him. To take it one step further, the owner opened the package for him, took him outside the shop and showed him how to properly throw the net. Wonderful experience. Thank you! read more

Brought my 17 year old son in yesterday to get his fishing license and to buy bait and tackle. The guy was an obnoxious JERK to us and no help at all. Told him "sorry if you're having a bad day but we didn't come in for your attitude!" I had to walk out while he was processing the license to cool down because I was about to go over the counter...and I never have conflicts with other people and am a passive person. I snatched my receipt from him and left without buying anything else and won't be back. His name is Freddy The A--hole. I will be spreading the word about this guy. read more

This bait shop may be the worst I've ever been in. " And I fish a lot. They not only have a very limited selection to choose from they know nearly nothing about fishing. It's amazing really. If not for being the only shop in Flagler Beach. They wouldn't have lasted 6 months. So if your looking for dead shrip try the Pier. read more

SO sad what has happened to this once great little business. A few years back it was the friendliest place in town. An older gentleman named Joe was always there for advise and help. And always with a friendly demeanor. Fast forward to today. Joeys long gone and instead are three young kids who are each ruder and nastier than the next. The worst is the female who doesn't know a thing about fishing, bait, or tackle and only smokes in the doorway while she talks to the other employees and drops F-bombs in every sentence. Never mind the customers and children. Come to find out, she is Al's daughter who no doubt couldn't keep a job elsewhere. Rude behavior prevails here. Once heard an older man yell at a customer for talking while he was counting bait to putting in his bucket. It is a shame as this used to be a great little business that sold their own t shirts people would want to buy and proudly display their name. The shirts are still there, but nobody is buying. Nobody wants to be associated with a business so rude to their customers. read more

Hands down the worst bait shop I've ever been in. I've encountered several very rude employees in the past and have put up with it until recently. Today's visit will be my last due to ending in a shouting match with the portly old man behind the counter. I'm used to bait shop's having friendly and helpful store owners. Unfortunately, Big AL ' s has neither of these qualities. Fish Ormond if you can. Old Ormond pier has kayak bait and tackle, there is high bridge and the granada bridge which all carry live shrimp and also have great people that work there. read more

Weak staff in morning. Old guy with a big pot belly yelled at my 4 year old son for touching a lure on a display. Rude. Left without buying anything. Sorry I went to Al's. There are other good reviews, so the place can't be all that bad. I like to support small bait and tackle shops like this one. Maybe the morning guy just needs some better coffee? read more

Horrible bussiness..... this place is joke. I buy three dozen shrimp amd was five shrimp short. Not honest at all. I understand 1 or two off but five gee. And was charge a stupid credit fee of almost three dollars to pay on there behalf. I rather drive to ormond beach read more

I live in Flagler Beach and have endured going here ONLY because he has live shrimp. The absolute worst service you can imagine. Makes me embarrassed to be American to go here. No matter what question you have, you will get a rude response like you are bothering him. Really straight out of a Saturday Night Live sketch, except nothing is funny about it. I wish he would sell out to somebody who was fun and cool. From now on I use dead shrimp or stuff I can cast for. Done with Al's. I wish I didn't have to give it a star. read more

awesome place to buy rods an reels bait is awesome an perfect hours aways want to get my first job there.

Big Al's has a problem calling itself a bait shop. I have been there on three different occasions when they have had no bait. I called this morning before driving over to pick up bait. To see if they had live shrimp. From the minute he picked up the phone I could tell the clerk had an attitude. This is not the first time I have encountered an attitude form the morning clerk there. The guy is a jerk. Unfortunately Big Al's is the only game in town. And they act like they know it. Big Al's forgot the reason they are in business ..... customers, and customer service. I will only use them when I have to and will continue to look for an alternate. read more