Ultimate Customer Service!…read more So I purchased two rolls of the 4x25 rubber flooring from Mike on Monday this week. Unfortunately, one of the rolls had a weird spot on it that wasn't 100% vulcanized and was semi deteriorated. I called Mike and he offered to bring me a roll but it would be later in the day. Since I had equipment coming Tuesday, I kinda needed it fast. I asked if I needed to return the roll and Mike said nope, that's yours now. I'll replace it and give you a second roll for your trouble. I couldn't believe it! In this day and age, the customer service level was absolutely incredible. Mike, thank you so much, I got it all worked out and have the extra roll now. Honestly, I'm still dumbfounded how awesome this turned out.!!!

Been purchasing gym equipment from Mike for maybe 15 years now. Mike is the best! Best deals…read morearound, outstanding customer service, and all around a great family business to support. Recently got one of the major fitness B52 pro machines with the bench and rubber flooring, absolute game changer. Could not be happier. Greatest purchase I've ever made . Thanks Mike, can't wait to come back for some more pieces for my growing gym.

Yesterday my online inquiry with an exercise equipment manufacturer was passed on to Marc Moore at…read moreRX Fitness in Newport Beach, CA. Marc immediately emailed me introducing himself and asking for details about my inquiry about the Spirit Recumbent Stepper 7.0S. Over the next few hours Marc emailed me answers to all of my questions, included a price quote that beat the lowest I had found, an impressive price quote for White Glove Delivery and assembly, an invoice, a handy payment link, payment acknowledgement and assurance that he would keep me informed. He also contacted the Manufacturer to ensure that their last Spirit Recumbent Stepper 7.0S (in white) would be reserved for me. All of this amazing customer service occurred in less than 24 hours. Best part for me was that Marc gave my communication needs top priority as I am deaf and unable to communicate on the phone. Calls are quick, emails take a bit longer. Marc could have put my inquiry off until it was more convenient for him, but he did the work and took the time to get information to me as if I were standing in front of him. What began as a warm hands off evolved into a highly efficient transaction and a profound show of respect. Thank you Marc.

What a truly fantastic experience from start to finish. From the initial phone call, to visiting…read morethe store, to delivery was a level of customer service rare these days. My wife wanted a recumbent bike and I wanted an elliptical machine. After doing a lot of research I was going to order online but didn't like the idea of such a big purchase without trying it out. All the stores that used to sell equipment were gone. After some google searching I found RX Fitness. They carry higher end brands but still found some in my budget. Plus their delivery fee includes assembly and was 1/3rd the cost of the websites I was looking at. I called and spoke to Charles who confirmed he had the models we wanted you to try. We went after work since they were having a Labor Day sale. He was extremely knowledgeable and went over the products, explained the differences, and had us try everything. Zero pressure sales, just friendly knowledge. After an hour and a lot of sweat we picked the equipment. A Spirit Fitness XBR95 Recumbent Bike and a Vectra 220 Elliptical. I was originally going to get the Spirit elliptical but I really like the feeling of the Vectra better. We purchased on Tuesday and it was delivered Friday. They don't just order from the manufacturer they have their own warehouse inventory and use a dedicated delivery and assembly team. The delivery crew was equally awesome. While building the equipment they talked about workout tips, showed all the features of the equipment, and went over preventative maintenance tips. I totally love our purchases and even on the lowest setting the elliptical is kicking my butt so I look forward to improving my endurance! If you're looking for fitness equipment look no further. They've got several locations. Newport Beach, Anaheim Hills, and Thousand Oaks. They have cardio and weight lifting equipment.

I have a life fitness recumbent , exercise bike. The bike is a little over over 20 years old. I've…read morehad it for 15 years and have rehabbed 4 knee surgeries with it as well as using it just for everyday fitness. A few months back, it started making noise after riding it for a few minutes. It was a loud noise, and you could feel it in the pedals. I was really worried that a major bearing was going out. After getting to the point where I was worried that I was doing damage to the unit I started looking for someone to serve it and tell me what was wrong. I contacted the manufacturer and they would have sent someone local out, but the price for the service charge was outrageous. I decided to turn to Yelp to help me find someone to service the bike, and that's where I found coast fitness. I called coast fitness and was put in contact with their service manager. He gave me some ideas of what could be wrong, and they were not nearly as bad as I was thinking. He gave me the price for just the service call, and it was reasonable.So I set an appointment for the next morning. The next morning , a super nice tech named Trisha came out and I showed her the problems I was experiencing. After listening to the noise, she said she was pretty sure that the bearings and my pedals were going out. She swapped out the pedals and then continued to listen for any possible thing that could be wrong with it , but there wasn't anything. I mentioned to her that I had contacted the manufacturer about getting a tech but how expensive it was. She said the funny thing is that they probably would've contacted Coast Fitness to come out and look at the bike. With the great experience I had , I would definitely recommend Coast Fitness for any exercise equipment that you have , that may need servicing.

Don't look anywhere else if you are in the market for servicing your sports equipment. I have used…read moreCoast Fitness for servicing my elliptical machine for a long time. As always, they are extremely professional. Chuck, service manage and Trish, service technician at Coast Fitness are superbly competent and outstanding. service fee is reasonable with no hidden cost. My elliptical was serviced last week and as always, the job was well done. Their competence goes above and beyond. They are consummate professionals. This is not an accolade I lightly bestow upon them as they are the best in business.

I have been a past customer on several occasions. On this visit I they I arrived at 9am. The owner…read moresaid in a text that he would be open at 9 am. He wasted 25 minutes of my life waiting for the store to open, which they never did. I sent several emails telling the owner I was in their parking lot. He never had the courtesy to give an explanation. He then texted me an hour later and said, "It is never our intention to waste a customers time." No apology... I was hoping for some gesture of resolution. I'm sorry to say this is the last time I would do business with this warehouse company.

Very reasonable place to get fitness gear and gym equipment!!!! Five stars!!!Highly recommendedread more

Equipment is working perfectly and couldn't be happier with my order…read more Called REP Fitness for some additional gear and had some questions. They had answers for every question and helped me make my setup even better. So glad I went with them originally. It has only been a great experience after great experience.

Chris was great in helping me process my order, I was even more excited about the items they had…read moreavailable, ready to take home the same day! And the discounts provided were great!

Bought a set of dumbbells on here for a huge sale: 5-75 lbs for $900 as opposed to the normal…read more$2-3,000 everywhere else and so I decided to build the rest of my gym including the mat, barbells, barbell plates, a squat rack and a bench and the total all came up to about only $2,200. This would cost $5-6,000 anywhere else and was such a good deal. On top of that, HUGE shoutout to Richard who notified me of what could and could not fit in my tiny Honda civic, for recommending me places to rent trucks cheaper to transport the heavier equipment, and finally for helping me load over 2,000 lbs worth of equipment onto my car. And that stuff was heavy, we were loading over 200+lbs at a time. He also did a great job in helping with the weight distribution so my car wasn't scraping the floor and he did a great job turning huge things around in my car to make it fit. So thanks again Richard for the big help!

Great prices and great service thanks to Alex quick and easy purchase and delivery. The delivery…read morewas missing the weights but Alex helped and took care of making sure we had them 3 days later

Impressive warehouse with top tier equipment! HIGHLY RECOMMEND!!! Must GO!! Jeff was very helpful…read morein every question I had on the products!

FYI: This place is like Disneyland For Fitness Fanatics!!!! I Really needed to take a min. To thank…read moreJustin for all of his assistance in helping locate the perfect Stairmaster to meet my fitness goals. We worked together for about 2weeks deciding my budget, space and requirements. Justin is very knowledgeable on a variety of Workout equipment it almost felt like I was meeting a personal trainer. I truly do appreciate Justin being so informative, Saves time and headaches honestly. He stayed in touch and allowed me to test the machine and think things through without any pressure. Their location is extremely stocked, I do recommend paying a visit. I was so happy with the service provided, we're currently working together to purchase my next machine which is a Treadmill. Hands down the very best place to purchase any sort of professional exercise equipment. I highly recommend.

Be careful with the bald guy in the shop. Used care salesman. Not good brands. Go elsewhere you…read morewill be sorry. Not very good value for customer.

The owner, Moo, was a very friendly and kind gentleman who I had the pleasure of talking to. I came…read morein to buy a few plates and some dumbbells and was surprised at how fair the pricing was. There is a wide selection of gym equipment that can fully equip any home gym. I will definitely be coming back!

We felt like an inconvenience at first when we wanted to look at bikes. The staff had to climb this…read morevery wobbly ladder to get the bikes and you could tell they weren't happy about it. We asked to adjust the bike to test the fit but they couldn't seem to figure out where the tools were (or if they had them)... until we got Caleb. He was amazing! He went so far above and beyond to help us find the right bike for our son. They inspected the bike in full and fixed an issue with the gears. I also want to recognize the cashier, Trinity. We had some time to pass waiting for the bike and she was very polite and helpful. Would recommend!

Jim is absolutely the best he took care of regripping a complete set of irons…read more Thank you for your help