Shout out to Tessa in the shoe department! This young lady was the only attendant that gave us full…read moreattention and was tireless to be sure we found the right shoe. We really appreciate all her help and she does exceptional care with no complaints! She deserves a raise!

Not a huge selection of outdoor gear. So if that's what you're looking for go somewhere locally…read moreowned. Drove from Richland thinking they'd have it all, but was surprised to find nothing I was looking for unfortunately. The rude and pompous staff didn't help either. They acted like they were somehow better than the ppl putting money in their pockets. Since that was my first impression I most likely won't return. I'll stick with Big 5.

Absolute worst customer service ever. Front manager was rude and mouthy. amd according to customer…read moreservice we called at the corporate office he lied to us as well. We will never buy another thing from that store. Looks like ranch and home and cabelas are getting all our fishing and hunting business

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!

Three of us went in to get some good walking shoes. The next day we wore them to an outdoor picnic…read moreon a cool day. Our feet stayed toasty warm and comfortable...unlike the fourth member of our party who had other shoes on. It took hours to warm up her feet. The shoes we bought were light weight and perfect for our needs. Trendy colors, too. Good job, Blue Mountain Outfitters!

These folks really helped me in a pinch when I needed some last minute gear before a backcountry…read moretrip; what a blessing in such a remote area. The employee was friendly and knowledgeable about gear which is invaluable as a backpacker. The selection of tents was rather thin, but I understand this is commonplace in sporting goods stores post 2020. I even found a cool hat as a souvenir for the trip. I'll probably stop by the next time I visit LG.

Always friendly service. Several trips to Scotts for repair and tune-up of my mountain bike,…read moregravel bike, and my son had a new crankset install. Fair prices and expert work. Highly recommend this shop!

I was trying to find a decent road bike in the tri-cities so I could start enjoying the bike paths…read morein the area. After looking through tons of different bike shops online and in the tri-citites I settled on Scotts. I initially visited Scotts in Kennewick only to realize I was going to be able to get a much better deal in Oregon (no tax). Initially when I went in the people were super friendly. They are a serious road biking place and are willing to take the time to find the bike that is right for you. I really appreciated all they did in my quest for the right bike and while they did try to upsell me on a few items (all bike shops do this) they eventually were able to beat the price that I wanted by a fair margin. As a word of advice, do your research online before going into any bike shop. The first time I walked in I was quoted $300 higher than what I actually paid, plus I got numerous extras. The haggle room on mid to entry-level road bikes is much more than I ever would have thought so don't be shy about showing them an online deal that is substantially less than what they are offering, chances are you will walk out with a steal.

Legit fishing supply shop…read more If you forgot something, they will most likely have it before you head to the river. Service ~ lady at the counter is well knowledged, offers solid advice on gear or conditions when asked. Will always stop by and pick up something to support this local business.

Super nice gal in this shop that helped us with some RV parts we needed. Not a huge assortment but…read morethey had what we needed which saved a long drive. She helped us with finding a great dinner place too. Highly recommend

Great service and attention to detail. Hadn't been skiing for a while and decided to start again…read moreafter going once last year and I rented the equipment. I knew I wanted my own equipment to ski comfortably and apparently it's changed a bit since I went in the 90's lol. Greg showed me several different boots, measured my foot, gave me pointers on picking ski's and the difference of each style, level of ability, width...which was really helpful. He spent at least 20 minutes after I picked the boots I wanted fitting them to my foot so they fit like a glove. Haven't decided whether I'll rent or buy ski's yet but I know I won't regret getting these boots and will be back when I figure out how often I'll be skiing. This store has been around for ages and I highly recommend getting your athletic gear from them. You won't find the great customer service that they provide at the online stores.

Sporthaus is the best! Bart, Steve, Greg and the whole team always have solid information and are…read morethere to help. It's always a plus shopping somewhere where people know their stuff and love what they do. My family has been going to Sporthaus for over 35 years and there is a reason for that. They have quality product, good service, and everything you need. If you have kids- check out the buy back program.. They are incredibly patient with even the most impatient customers (I've seen it). I saw a comment about someone being frustrated about the wait to get their board waxed... how about being stoked that it's SUCH a good snow year that the there is a wait? Also... they have a great selection of waxes, irons, and all that gear. Have a beer and wax your board if there's a wait. It will make you appreciate their work even more...... hashtagsupportlocal

Kevin in the shoe department at Bass Pro in Mesa, AZ, was phenomenal. He was courteous,…read moreknowledgeable, polite, helpful, and a great sales associate! He helped us process an online order. Helpful and 100%! Thank you.

Complete crap hole. Aisles usually cluttered with stock not put away. Prices not impressive…read more Customer service is hit or miss, usually miss.

I shop here often and I find the staff very helpful, and friendly. This store has a good selection…read moreof products and I usually find what I need. When I need help they are quick to come help me find something or load my truck with heavier purchases. I'm so grateful to have a store like this close by!