I went in to buy my son his first pair of football cleats. When I walked in there were 4 employees…read morestanding around the cash register talking. As I walked up I asked if they had cleats and the one talking could not stop for a second but another employee told me "they are back by the stairs". Didn't offer to help and just pointed. After looking around I left the store completely disgusted with their service. I was forced to return due to 2 other stores not having any in stock. I chose a pair of cleats and asked for football gloves. An employee tried to point in another direction and only agreed to show me when I asked if I could interrupt their conversation and have someone show me what gloves they had. Teen (or early 20s) employees should not be managed by another teen (or early 20s) individual. Learn what customer service is if you are going to be working retail. You are not paid to socialize! I would have rather spent my hard earned money elsewhere!

We went in to buy a pair of tennis shoes and a pair of hiking boots. We unloaded our granddaughter…read moreand went in in a hurry because my husband needed the restroom. As we walked in he asked the lady at the register where the restroom was, rudely, she replied, we do not have public restrooms, so we walked right back out, loaded the baby, and went home. We will never buy from Big 5 again. When we told our family members my son said he stopped shopping there for the exact same reason. To us it was more about not having a restroom accessible to customers but to get the rudeness as well was just that much more disappointing and upsetting. I will be sure to spread the experience.

Make sure you read the fine print, not just listen to the sales person. I bought an assault bike…read morefrom the Fitness Superstore and used it every day. They told me it came with a 90‑day warranty. The bike locked up and the pedals and arms wouldn't move, so I called the Superstore. They said it was still under warranty by three days, and I told them I'd bring it in. Once they had the bike, they called back and said it wasn't a 90‑day warranty after all, it was only 30 days, and that I'd have to buy a new bike. In my experience, they have no honor or integrity!

I visited the store with my sister, who has a lot of physical challenges, and needed a stationary…read morerecumbent bike. I can't say enough about the kindness and helpfulness of Malik and his partner (sorry I didn't get his name). They worked with her for nearly an hour to help her find a bike that would work for her. We both really appreciated the extra attention and helpfulness.

Customer service, maintenance work is a nightmare! Still waiting on parts (2nd time since owning…read morethis equipment!) and now dealing with injuries from their neglect and failure to service the machines they sell! Like the bike, the company is apathetic!

Thank You Home Fitness Warehouse for our new elliptical. We are excited to start this new journey!!…read moreService is Great , delivery is fast and on time, Installers are quick, friendly and did an wonderful job. Thank you again Home Fitness Warehouse.

I've noticed this trend at my gym, lately, that really irks. The people who walk around with shirts…read morethat say something along the lines of "Beast Mode never stops", "The gym is my happy hour" or "Wake up. Workout. Eat. Sleep. Repeat." I have two basic messages for these people: A) Sucks to be you and B) No you don't. Don't even try to play that. You eat bacon and binge Netflix and don't even pretend like you'd rather be at the gym. Getting older sucks, bruh. It's no fun. The Fight Shop is for the type of people who don't wear it, they straight up live this mindset, they don't need to put it on a shirt. You know the type. When they workout they wear helmets and mouthguards and they grapple other gristled rats, they're obsessed with the whole mixed martial arts thing and they endure crippling injuries that they can't treat because they can't afford health insurance. If you're one of these people, go to the Fight Shop. They got your gear. They have some supplements that probably aren't good for you, but it's healthier than meth. And they represent New Mexico, with Caveman products and Breaking Bad inspired stuff because, you know, that's mandatory.

Just back from the store. It was a very pleasant experience. Needed some weights.... and GOT…read moreEM! Along with a weight rack. Had heard about the place, but never been there before. Will recommend for sure! Nice prices! Nice people!!! Keep it up!!! All smiles!! Pablo............................. out!

Came to Play It Again Sports for the first time and was pleasantly surprised to see they buy used…read moresports equipment and shoes. I looked into their website to get an idea of prices for my 5 year old's cleats. They have options for used and new, as low as $8! Very affordable. Upon arrival, their door was open. The inside is very spacious and right away we were greeted. I asked for help since it was our first time. The attendant immediately took us to a corner with all of the junior cleats. They had limited sizing, but thankfully my daughter found a good fit. They didn't have half sizes, but was assured a snug fit was necessary. We happened to get a new cleat and it was $20, much cheaper than Walmart (~$28). They didn't have junior mouth guards, but was recommended to Walmart. Overall, great customer service. The attendant helped her fit in the cleats and gave his professional opinion on how they should fit, etc. We were in and out within 10-15 min. They also have rewards, which I opted in. Also, I will most likely come back to sell back the shoes once she grows out of them.

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

This is probably the worst bike shop I have ever been to. The staff is all angry when you walk in…read morethe door. The short, bald fella they keep in the back feels the need to outwit you non-stop because he is insecure about other aspects of his life. Bike build is overpriced; REI does it for 100. Rear wheel estimated at 400, while I have previously gotten wheels for 200 multiple times. Was also told on the phone they accept components for store credit when they do not. Should have known when they sell arbor for their snow gear haha.

Went in to buy a gym bag. Not sure why all gym bags are like 20 feet high in the store--so you…read morecan't inspect or look at them. And of course, no customer service people around to help.

Went looking for fishing lures. Very limit selection. Not muck quality stuff. Small sporting goods…read morestore without much to offer