I came in with my seven year old son on 3/31/25 around 5 o'clock looking for a Batman comic that…read morehe's interested in. When we were checking out I heard a middle aged white either employee or owner that screamed and swore at a group of teenagers which I. My son was scared and clearly traumatized from this and I thought it was clearly unprovoked and unprofessional.

Love the pbkw community! Great ownership and awesome location! Ride or die for the pbkw people! Dog…read morefriendly too as long as it behaves! 10 out of 5 stars!

This is a great place to try out board games. Huge library of games to play. Staff knows their…read moreboard games and is very friendly. New to board games? They got you covered. Played a bunch? They also have you covered. I enjoy that they offer events with planned games like Clocktower. They have snacks to purchase and the venue also has good food offerings so you can get a meal and continue gaming.

Our family of 4 had so much fun at Luck Factory Games! You pay $8 per person and can play as long…read moreas you want to - we stayed about 3 hours but would've played more if 1 of our group didn't have an early morning obligation! Let me tell you, there are not a lot of family friendly activities you can do in the Charlotte area for just $8 per person! They sell some refreshments including about 4 beers on tap, a few other beers that you can buy in a bottle, sweet tea, water, candy, goldfish crackers, etc. You can go upstairs to the food court and purchase food (we got Thai food, fries, etc.) and bring it down and eat it for $3 per person. They have over a thousand board games including unique ones that were made when different shows or movies were popular (Jaws, Golden Girls, etc.). Some of them were hilarious with their wacky directions - we had a lot of laughs over the complicated Back To The Future instructions. We ended the night with a palate cleanser game that was really simple and hilarious: Yeti In My Spaghetti (you pull out pieces of spaghetti and try not to be the one that drops the yeti). It was a great night! Fun for all ages!

Their customer service is top notch! I came in with a big trade in and they were professional,…read morethorough and helped to better educate me. Tyler, Misty and Hunter were amazing! I appreciate the assistance, helping me pick out booster packs! And just great conversation!! ​​

Heaven on earth. Everything about this place is amazing. The staff, the product, and the vibes are…read moreall incredible.

My wife and I stopped in looking for a game we could use to introduce our 7 year old niece to a…read moregame other than Uno. Everyone was extremely friendly and welcoming. The staff(sorry, I forget my own name some times) helped us pick "Once Upon A Time". 10/10, on choice, would destroy my niece's fairy tales again. There's something very fulfilling about introducing a dragon to a perfectly beautiful and pristine kingdom... Either way, it will be hard to stop in often as we live in Ohio but we'll definitely visit again when we're in the area.

Great little shop with a very friendly owner and nice selection of games, paints and cards. Looks…read morelike they also had some drinks on tap for your local gaming sessions. Prices were fair and options were plentiful. Met a few friendly people on my visit and would return to this nice local store. Only thing keeping it from 5 stars for me was a lack of used, consignment or out of print games. I know that's a rarity so it's not a negative, just worth noting.

The clerk was very friendly but I was confused about the new releases…read more The layout of the store was a little confusing I asked about a particular comic book and the clerk didn't know about the title I did buy some comics but probably won't return

Great selection. Very knowledgeable and kind staff. Very fair prices. I will visit every time I am…read morein Charlotte.

Great location with 72 dedicated game seats for TCG and board games, as well as, a dedicated…read moresection to D&D. I highly recommend it.

If you're a casual collector or trying to get back into it, pass on this place…read more Not even a month after my first visit here, they were very quick to ride the wave and join scalpers in an endeavor to make as much money as possible off of a highly anticipated release. Double retail for a standard ETB...what a joke. I'm all for supporting your local businesses and local game stores, but this ain't it. Better off trying your luck at a big retailer -- at least they would be more likely to have a consistent resupply and stick to MSRP. Imagine trying to push the envelope like you're part of the community but you would sooner try to make a buck off them rather than get products into the hands of people who actually want to enjoy them.

Great selection of board games! Helpful and nice staff. Good prices. Parking behind the shop. They…read morehad a whole room for table top RPG and a 2nd floor for gaming that we didn't have time to explore. Solid game shop!

Everyone who works here is awesome and knowledgeable! They remember you by name if you go there…read moreenough and carry a pretty good selection. Anything they do not have you can usually order directly from them. The gaming area upstairs is a great place for both wargaming and ttrpgs with terrain and around six tables altogether. Overall, this is my favorite game store in Asheville!

I am strictly interested in old comics. Pre-1995. That being said, they have some decent backstock…read more I have gone thru every box they had on the floor. Be warned, they barely have anything priced. That being said, I found a few I wanted. Took them to the counter. I asked for the prices on the books I had on the counter. He proceeds to "look them up" on a monitor. Proceeds to give me a very high price. I counter offer $10 less. They wouldn't take it. I turned it down. Then the young man took the book and said, that belongs on the wall. So, I worked for them in finding that wall book. I dug thru a dozen long boxes, found a nice book, made them a reasonable counter offer and then they put it on the wall to try to make $10 more. If I wanted to pay Ebay prices, I would buy from there. I did the work they were supposed to be doing instead of sitting around talking and joking. I won't be back.

Great comic shop, employees are helpful and friendly. Love…read morepicking up my comics and playing in the magic tournaments.

Incredible service. Everyone was super friendly and they had my online order with no problems…read more Definitely recommend

It's a very good solid gaming store. Lots of open gaming space on the bottom floor. Private rooms…read moreupstairs for table top RPGs. I have never experienced anything other than fantastic service there. The owners clearly care about the local gaming community and are always to give good advice. A good selection of board games and events going on through the week. I highly recommend them.

Knowledgeable fair friendly huge selection…read more Eight-five characters worth of service selection and value !

Amazing, amazing store. So many board games, expansions, and accessories to choose from - including…read moretraditional board games, card games, tabletop RPGs like Dungeons & Dragons, and TCGs like Pokemon and Magic the Gathering. Staff is knowledgeable, friendly, attentive, and helpful. As of writing this, they offer a membership where you are able to sign up for a year of 10% off, which costs only $10 for the year. WELL worth it, saved more than the price of the membership in 2 visits. Incredible store. I love this place.