As my 65th birthday approached, the stress from knowing I would have to switch to Medicare…read moreincreased because I was having such a hard time finding proper guidance. Adding to the stress was the fact that I could be financially penalized if I did not switch to medicare in a timely matter. Then, I was referred to Alison Gordon, the insurance mom. She sent me one email that demystified the entire process. From there, we had one phone call where she clearly explained all my options. With that, a giant weight was lifted from my shoulders and life was good again. I found Alison to be knowledgable, experienced, thorough, kind and witty. I highly recommend her.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

I have used David for several years for my personal residence in Los Angeles. I recently acquired…read morea property in Palm Springs and David was brilliant in getting me a specific policy for a rental property at an amazing rate. I love that he is always available to answer any questions I have.

David was incredibly helpful throughout the process! Very responsive, detail-oriented, and generous…read morewith his time. He put together multiple options and made everything easy to understand, which I really appreciated! Would certainly recommend working with him.

I've been a customer of Simon's since I began driving. I absolutely love his assistant Lisa. She…read moregoes above and beyond the call of duty! I had a terrible situation with my insurance recently and Lisa did everything she could to resolve it for me. She called me when she said she would and she answered any question I had no matter how silly. She made me feel like my business was valued and she got me a rate that was cheaper than what the farmers phone agents were quoting. If you want the best price available then come to Simon's Insurance Agency.

Mr. Gurfinkel has kept my family happy for years now. He is very professional and is very patient…read morein answering all of my questions. Simon Gurfinkel was recommended through a friend because I was not happy with my insurance agent. He took his time to look through all of my insurance policies and provide me the best solution and coverage to fit my specific needs. I could not be happier! Don't waste your time with insurance sharks. Mr. Gurfinkel and his agency are very honest and great about returning calls and keeping their promise.

Steve is an amazing guy, and very helpful with the complexities of insurance. He also goes above…read moreand beyond with his care and makes sure everything works smoothly. He really helped me out of a complicated situation while my wife was giving birth to make sure we were covered. Thank you Steve!

Once Again THANK YOU for your amazing knowledge and help getting the best insurance options…read moreavailable to me! I couldn't figure it out for MANY years and its been a pleasure having your knowledge and expertise. If your out looking for the best help for the best insurance options , STEVE HEYMAN is your Man!!!!

wonderful job got me exactly where I needed to be. was so helpful and professional but also very…read moreunderstanding

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Dealing with insurance can be quite hectic. Mr. Campanelli went above and beyond to find a policy…read morethat met our needs. Not only that, he helped us resolve matters while we were in transition between one company and another. Our only regret is that we didn't know him until recently. We highly recommend him and his services to everyone!

I was out health insurance for a few years back in 2014 and I decided I should have insurance. I…read morejust had computer contract jobs so I was not employed by a company as an in house full-time employee, so I did not have insurance. This Healthcare Act thing required one to have insurance otherwise there would be penalties when we did our insurance so that's part of what got me to get some insurance. Okay too much background info. So my mom told me to call Giulio to figure out what insurance was good for my situation. He went through all the options and helped me decide what to get. Over the years my insurance needs and offerings have changed and I always call Giulio to get help with that and he's always been able to point me in the right direction. My suggestion is that you should check with him for your insurance needs. He is very caring and knowledgeable and will make sure you are presented with all the options and he will help you make and informed choice!!!

A truly great agent! Honest accurate and accessible!…read moreBeen with him years great auto great yacht great home coverage Afshin is a cut above

In my forty one years with State Farm and going through five agents, Afshin Cohen and his team have…read morebeen the best, courteous, patient, they reply when they say they will, concerned about their clients on good days, not just bad days, and a very special shoutout to Robin, she is the most friendly and supportive team member, I adore her!

If you want a great experience with your insurance try Allstate agent/owner Tim McLean..He gives…read moreyou personal service and a feeling that he cares about you. Thank you for many years of service. N. Hyde

Terrible Experience with this guy. He does not care about anything except money. My agent retired…read moreand all of my policies were transferred to him. He said he was not getting paid for all of the policies so he really did not have any interest in my issues. He allowed policies to be cancelled and rewrote them at a higher rate. He wrote an additional policy on one of my properties so it had two policies that was paid by my impounds. I went back and forth with him and he denied this. I got proof from my bank that it did, in fact have two policies. I ask him to cancel one of them and he told me it was my responsibility. I have been dealing with Allstate for over 30 years and never have experienced this type of rude and professional dis-service. Moving to another company.

Frankel & Associates is an exceptionally good group, and I strongly recommend working with them…read more I've had some hefty challenges and bad experiences over the past year with other insurance brokers. I found my way to Frankel & Associates in a panic and not only did they pull through, but they jumped into action immediately. In fact, they stayed late the first night I called to help me move urgently. In particular, I want to call out Cynthia and Sharon. I felt like the most important (or even only) client in their entire company, and I was just looking for a modest duplex policy. Weeks later, I reached out again for some help with the policy, again in a bit of panic, and they immediately sprung into action, made me feel assured and valued, etc. They will have my business for as long as I can foresee.

Best Insurance Broker ever. Fights for you like there is no…read moretomorrow, and gets you the best deals.

Ace and I have been working together for over a year, and I can't recommend him highly enough. He's…read morethoughtful, caring, and brings a truly personal touch to every interaction. I feel like I'm talking with a friend but it's health coverage? Amazing. I used to think having an insurance agent wasn't necessary, but after navigating the complexities of health insurance including coveredca and medicare with him, I've completely changed my mind. He always follows up -- making sure I have the best solutions for my needs. Thanks to his systems and reminders, I never have to stress about the labyrinth that is insurance. Ace makes the entire process worry-free...

Zero stars? Ace sold me Blue Cross Blue Shield of TX -My Blue Health. A plan with a tiny provider…read morenetwork, endless referral roadblocks,and zero practical access to care. This agent clearly didn't vet this plan's real world limitations, isn't that his job???